# PROS Smart CPQ vs Salesforce CPQ

| Attribute | PROS Smart CPQ | Salesforce CPQ |
|---|---|---|
| **vioscaleAI score** | 48 (12% (low)) | 36.8 (55% (medium)) |
| content.faq | `[{"answer":"An airline pricing platform that optimizes fares and availability across sales channels by leveraging real-time demand signals, inventory constraints, and configured business rules. Supports both modern continuous pricing and traditional class-based models while integrating with airline systems and distribution networks. It is indexed under CPQ.","source":"https://pros.com/products/real-time-dynamic-pricing-software/","question":"What is PROS Smart CPQ?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for PROS Smart CPQ, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://pros.com/products/real-time-dynamic-pricing-software/","question":"Can PROS Smart CPQ be self-hosted?","confidence":0.6},{"answer":"We have confirmed 18 integrations for PROS Smart CPQ, including Revenue Management Systems, Shopping engines, PROS Group Sales Optimizer, Global Distribution Systems, Passenger Service Systems, eCommerce Platforms, MarTech platforms and NDC Platforms, plus 10 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://pros.com/products/real-time-dynamic-pricing-software/","question":"What does PROS Smart CPQ integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for PROS Smart CPQ. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as PROS Smart CPQ not holding them. Always confirm compliance directly before you rely on it.","source":"https://pros.com/privacy-notice/","question":"What security certifications does PROS Smart CPQ have?","confidence":0.7}]` | `[{"answer":"A cloud-based service platform that combines customer service tools, case management, and AI-driven automation capabilities within the Salesforce CRM ecosystem. Designed to help teams manage customer interactions across multiple channels and resolve issues efficiently. It is indexed under CPQ.","source":"https://www.salesforce.com/service/pricing/","question":"What is Salesforce CPQ?","confidence":0.6},{"answer":"Salesforce CPQ offers a free tier, so you can start without paying. Paid plans are also available: Starter Suite, Pro Suite, Enterprise and Unlimited. Pricing changes often, so verify at source before relying on it.","source":"https://www.salesforce.com/service/pricing/","question":"Is Salesforce CPQ free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Salesforce CPQ. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.salesforce.com/service/pricing/","question":"What platforms does Salesforce CPQ support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Salesforce CPQ, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.salesforce.com/service/pricing/","question":"Can Salesforce CPQ be self-hosted?","confidence":0.6},{"answer":"We have confirmed 10 integrations for Salesforce CPQ, including Slack, Outlook, Gmail, Tableau, B2B Commerce Cloud, Data Cloud, Marketing Cloud and Experience Cloud, plus 2 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.salesforce.com/service/pricing/","question":"What does Salesforce CPQ integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Salesforce CPQ. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Salesforce CPQ not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.salesforce.com/artificial-intelligence/trusted-ai/","question":"What security certifications does Salesforce CPQ have?","confidence":0.7},{"answer":"Salesforce CPQ is available in the United States. Its primary market is the United States.","source":"https://www.salesforce.com/service/pricing/","question":"Where is Salesforce CPQ available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A revenue management solution that enables airlines to calculate and offer fares dynamically based on real-time demand and market conditions, replacing traditional static fare classes with continuous pricing across all distribution channels. | A CPQ solution built directly into Salesforce that helps sales teams generate accurate quotes across channels using a spreadsheet-like interface. It includes product configuration with rules and constraints, guided selling workflows, volume-based discounting with margin protection, and automated approval routing to streamline complex deal management. |
| features.capabilities | `{"deployment_model":"cloud_managed_saas"}` | `{"pricing_model":"per_user_monthly","deployment_model":"cloud_managed_saas","salesforce_crm_native_sync":true,"proposal_document_pdf_generation":true,"volume_and_tiered_discounting_math":true,"guided_selling_questionnaire_wizard":true,"margin_based_approval_routing_workflows":true,"product_configuration_bundling_rules_engine":true}` |
| integrations.count | 13 | 3 |
| integrations.list | `[{"name":"Revenue Management Systems"},{"name":"Shopping engines"},{"name":"PROS Group Sales Optimizer"},{"name":"Global Distribution Systems"},{"name":"Passenger Service Systems"},{"name":"eCommerce Platforms"},{"name":"MarTech platforms"},{"name":"NDC Platforms"},{"name":"Payment systems"},{"name":"Data Providers"},{"name":"Online Travel Agencies"},{"name":"Metasearch engines"},{"name":"Reservations and Booking systems"},{"name":"OpenJaw"},{"name":"ATPCO"},{"name":"IATA"},{"name":"OAG"},{"name":"Departure Control Systems"}]` | `[{"name":"Slack"},{"name":"Outlook"},{"name":"Gmail"},{"name":"Tableau"},{"name":"B2B Commerce Cloud"},{"name":"Data Cloud"},{"name":"Marketing Cloud"},{"name":"Experience Cloud"},{"name":"MuleSoft"},{"name":"AgentExchange App Marketplace"},{"name":"AgentExchange","native":true}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | - | `{"type":"subscription","plans":[{"free":false,"name":"Starter Suite","summary":"$25/user/month","features":["Lead, Account, Contact, and Opportunity Management","Built-in Sales Flows and Lead Routing","AI Email Sync","Dynamic Email Marketing and Analytics","Slack included"],"components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}],"description":"All-in-one CRM for small businesses including sales, service, marketing, commerce, and Slack","contactSales":false},{"free":false,"name":"Pro Suite","summary":"Contact sales","commitment":"annual","description":"Flexible CRM with greater customization and automation","contactSales":true},{"free":false,"name":"Core","summary":"Contact sales","features":["Advanced pipeline management","Forecasting","Opportunity scoring","Conversation intelligence","APIs","Agentforce"],"description":"Advanced CRM with built-in AI, pipeline management, forecasting, and opportunity scoring","contactSales":true},{"free":false,"name":"Advanced","summary":"Contact sales","description":"Enhanced security and AI-assisted agent capabilities","contactSales":true},{"free":false,"name":"Max","summary":"Contact sales","features":["Salesforce Spiff","Sales Planning","Sales Programs","Salesforce Maps","Tableau","Slack Enterprise+"],"description":"Complete platform with AI, CRM, data, and advanced revenue tools","contactSales":true}],"addOns":[{"name":"Sales Planning & Programs","components":[{"kind":"fixed","amount":125,"period":"month","currency":"USD"}]},{"name":"Tableau Analytics","components":[{"kind":"fixed","amount":220,"period":"month","currency":"USD"}]},{"name":"CPQ Executor","components":[{"kind":"fixed","amount":200,"period":"month","currency":"USD"}]},{"name":"Premier Support"}],"summary":"From $25/user/month for Starter Suite. 30-day free trial. Higher tiers and add-ons available by contact.","currency":"USD","freeTier":false,"sourceUrl":"https://www.salesforce.com/sales/pricing/","retrievedAt":"2026-09-24T12:07:14.312Z","freeTrialDays":30,"startingPrice":{"amount":25,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | - | no |
| pricing.model | - | commercial |
| pricing.price_level | - | mid |
| pricing.starting_price | - | `{"amount":25,"currency":"USD"}` |
| pricing.transparent | - | no |
| reliability.sla_pct | 99.99 | - |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.trust_center | https://pros.com/trust-security/farenet-accuracy/ | https://www.salesforce.com/platform/data-privacy-compliance/ |

## Capabilities (CPQ)

| Capability | PROS Smart CPQ | Salesforce CPQ |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Cloud managed saas | Cloud managed saas |
| Product configuration bundling rules engine | - | ✓ |
| Guided selling questionnaire wizard | - | ✓ |
| Volume and tiered discounting math | - | ✓ |
| Margin based approval routing workflows | - | ✓ |
| Subscription ramp and renewal pricing | - | - |
| Proposal document PDF generation | - | ✓ |
| Native click through esignature | - | - |
| Salesforce CRM native sync | - | ✓ |
| Hubspot CRM integration | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | Per user monthly |

*Source: vioscaleAI. Generated 2026-10-17T01:33:07.079Z. "-" = undocumented, not absent.*