# Podium vs Yext

| Attribute | Podium | Yext |
|---|---|---|
| **vioscaleAI score** | 27.7 (54% (medium)) | 41.5 (32% (low)) |
| content.faq | `[{"answer":"An integrated platform that consolidates customer communications across multiple channels (text, phone, email, social media) and uses AI to automate responses, scheduling, and sales workflows for local service businesses. It is indexed under Reputation Management.","source":"https://www.podium.com","question":"What is Podium?","confidence":0.6},{"answer":"Podium does not publish its prices. Pricing is quoted on request, across 2 plans (Base and AI Employee Add-on), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.podium.com/pricing","question":"How much does Podium cost?","confidence":0.6},{"answer":"Podium supports the web and iOS. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.podium.com","question":"What platforms does Podium support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Podium, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.podium.com/pricing","question":"Can Podium be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed HIPAA for Podium. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Podium not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.podium.com/pricing","question":"What security certifications does Podium have?","confidence":0.6},{"answer":"Podium is available in the United States, Canada and Australia. Its primary markets are the United States, Canada and Australia. The vendor is headquartered in the United States.","source":"https://www.podium.com/pricing","question":"Where is Podium available?","confidence":0.75}]` | `[{"answer":"A digital platform that provides locally relevant news, information, and community engagement content to help users stay informed about happenings and events in their region. It is indexed under Reputation Management.","source":"https://www.yext.com","question":"What is Yext?","confidence":0.6},{"answer":"Yext does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.yext.com","question":"How much does Yext cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Yext. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.yext.com","question":"What platforms does Yext support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Yext, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.yext.com","question":"Can Yext be self-hosted?","confidence":0.6},{"answer":"We have confirmed 11 integrations for Yext, including InYourArea, Mediawiki, Google Business Profile, Facebook, Twitter, Instagram, Google Maps and Yelp, plus 3 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.yext.com","question":"What does Yext integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Yext. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Yext not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.yext.com/resources/webinars/ai-sec-compliance","question":"What security certifications does Yext have?","confidence":0.7},{"answer":"Yext is available in the United Kingdom. Its primary market is the United Kingdom. The vendor is headquartered in the United Kingdom.","source":"https://www.yext.com","question":"Where is Yext available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Consolidates all customer conversations from email, text, social media, and reviews into a single inbox interface. Automates review invitations, appointment booking, and follow-up messaging to increase customer conversions. | A marketing platform that monitors brand visibility against competitors and enables distributed teams to create and distribute on-brand content using AI agents across multiple publishers and channels. |
| features.capabilities | `{"automated_sms_review_solicitation":true,"centralized_review_response_inbox":true}` | `{"pricing_model":"quote","deployment_model":"managed_cloud_saas","ai_suggested_review_replies":true,"google_business_profile_api_sync":true,"centralized_review_response_inbox":true,"competitor_local_ranking_analysis":true,"generative_ai_answer_synthesis_rag":true,"yelp_apple_maps_facebook_local_sync":true,"multi_lingual_semantic_understanding":true,"industry_specific_crm_point_of_sale_sync":true,"local_directory_listing_address_sync_api":true,"admin_dashboard_for_search_analytics_and_gaps":true}` |
| integrations.count | 200 | 11 |
| integrations.list | `[{"name":"Salesforce Field Service"}]` | `[{"name":"InYourArea"},{"name":"Mediawiki"},{"name":"Google Business Profile"},{"name":"Facebook"},{"name":"Twitter"},{"name":"Instagram"},{"name":"Google Maps"},{"name":"Yelp"},{"name":"Apple Maps"},{"name":"Review platforms"},{"name":"LLMs"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US","CA","AU"],"availabilityScope":"regional","availableCountries":["US","CA","AU"],"notAvailableCountries":[]}` | `{"hqCountry":"GB","primaryMarkets":["GB"],"availabilityScope":"regional","availableCountries":["GB"],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true}` | `{"web":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Base","features":["Lead consolidation","Inbox (texts, calls, emails, social)","Reviews","Phones","Payments","Automations"],"description":"Core platform with lead consolidation, communications, and reviews","contactSales":true},{"free":false,"name":"AI Employee Add-on","description":"AI-powered assistant for sales, scheduling, and customer service","contactSales":true}],"summary":"Custom pricing. Contact sales for quotes. AI Employee add-on available.","sourceUrl":"https://www.podium.com/pricing","retrievedAt":"2026-08-19T21:08:05.533Z"}` | `{"type":"quote","sourceUrl":"https://www.yext.com","retrievedAt":"2026-08-21T13:43:49.807Z"}` |
| pricing.model | quote | quote |
| pricing.price_level | unknown | unknown |
| pricing.transparent | no | no |
| security.gdpr | - | yes |
| security.hipaa | yes | - |

## Capabilities (Reputation Management)

| Capability | Podium | Yext |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Local directory listing address sync API | - | ✓ |
| Centralized review response inbox | ✓ | ✓ |
| Automated SMS review solicitation | ✓ | - |
| AI suggested review replies | - | ✓ |
| Review gating feedback routing | - | - |
| Competitor local ranking analysis | - | ✓ |
| Google business profile API sync | - | ✓ |
| Yelp apple maps facebook local sync | - | ✓ |
| Industry specific CRM point of sale sync | - | ✓ |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | Quote |

*Source: vioscaleAI. Generated 2026-10-16T20:14:40.025Z. "-" = undocumented, not absent.*