# Orb vs Recurly

**Leader by vioscaleAI score:** Recurly

| Attribute | Orb | Recurly |
|---|---|---|
| **vioscaleAI score** | 40.3 (60% (medium)) | 68.4 (73% (medium)) |
| content.faq | `[{"answer":"A billing and revenue management platform for usage-based billing, invoicing, and revenue recognition. Built for companies where billing is mission-critical. It is indexed under Billing & Invoicing Software.","source":"https://www.withorb.com/2026-state-of-ai-agent-pricing-report","question":"What is Orb?","confidence":0.6},{"answer":"Orb does not publish its prices. Pricing is quoted on request, across 3 plans (Core, Advanced and Enterprise), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.withorb.com/","question":"How much does Orb cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Orb. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.withorb.com/2026-state-of-ai-agent-pricing-report","question":"What platforms does Orb support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Orb, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.withorb.com/2026-state-of-ai-agent-pricing-report","question":"Can Orb be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Orb. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Orb not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.withorb.com/security","question":"What security certifications does Orb have?","confidence":0.7}]` | `[{"answer":"Recurly is a subscription billing platform designed to handle the complexity of recurring revenue. It provides automated billing, flexible pricing management, revenue recognition, and subscriber engagement tools to help DTC and digital businesses scale their subscription operations. It is indexed under Billing & Invoicing Software.","source":"https://recurly.com/pricing","question":"What is Recurly?","confidence":0.6},{"answer":"Recurly offers a free tier, so you can start without paying. Paid plans start at $249 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://recurly.com/pricing","question":"Is Recurly free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Recurly. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://recurly.com/pricing","question":"What platforms does Recurly support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Recurly, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://recurly.com/pricing","question":"Can Recurly be self-hosted?","confidence":0.6},{"answer":"We have confirmed 19 integrations for Recurly, including Shopify, Stripe, PayPal, Apple Pay, Google Pay, Adyen, Klarna and MercadoPago, plus 11 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://recurly.com/pricing","question":"What does Recurly integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, HIPAA and GDPR for Recurly. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Recurly not holding them. Always confirm compliance directly before you rely on it.","source":"https://recurly.com/product/security-compliance","question":"What security certifications does Recurly have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A billing and revenue management system that automates usage-based billing calculations, enables dynamic pricing strategy, and integrates product usage data with financial operations and ERP systems. | An all-in-one subscription and revenue management platform that handles recurring billing, payment processing, revenue recognition, and customer lifecycle engagement for subscription businesses. |
| features.capabilities | `{"dunning":"basic_retry","gl_sync":true,"analytics":true,"api_first":true,"invoicing":true,"self_hostable":false,"pricing_models":"Usage-based, hybrid, subscription, feature-based, seat-based","usage_metering":"real_time","catalog_management":true,"subscription_billing":true}` | `{"dunning":"smart","analytics":true,"api_first":true,"invoicing":true,"tax_handling":"native","self_hostable":false,"pricing_models":"Fixed, tier-based, volume-based, stair-step, usage-based, one-time, and ramp pri","usage_metering":"real_time","catalog_management":true,"revenue_recognition":"native_asc606","subscription_billing":true}` |
| integrations.count | 2 | 30 |
| integrations.list | `[{"name":"Salesforce"},{"name":"NetSuite"}]` | `[{"name":"Shopify"},{"name":"Stripe"},{"name":"PayPal"},{"name":"Apple Pay"},{"name":"Google Pay"},{"name":"Adyen"},{"name":"Klarna"},{"name":"MercadoPago"},{"name":"Worldpay"},{"name":"Google Cloud Marketplace"},{"name":"Adobe Audience Manager"},{"name":"Google Play","native":true,"category":"payments","direction":"inbound"},{"name":"Apple IAP","native":true,"category":"payments","direction":"inbound"},{"name":"Amazon IAP","native":true,"category":"payments","direction":"inbound"},{"name":"Roku Billing","native":true,"category":"payments","direction":"inbound"},{"name":"Salesforce Marketing Cloud","native":true,"category":"crm","direction":"bidirectional"},{"name":"SendGrid","native":true,"category":"email","direction":"outbound"},{"name":"Braze","native":true,"category":"marketing","direction":"bidirectional"},{"name":"Zendesk","native":true,"category":"support","direction":"bidirectional"},{"name":"Salesforce","native":true,"category":"crm","direction":"bidirectional"},{"name":"NetSuite","native":true,"category":"erp","direction":"bidirectional"}]` |
| market.availability | - | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Core","summary":"Custom pricing","features":["Real-time event ingestion","Real-time alerting","Hybrid and usage-based billing","Automated price changes"],"description":"For fast setup of usage-based billing","contactSales":true},{"free":false,"name":"Advanced","summary":"Custom pricing","features":["Everything in Core","Data warehouse sync","Salesforce integration","NetSuite integration","Customer hierarchy","Premium support"],"description":"For high-velocity sales & finance workflows","contactSales":true},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["Everything in Advanced","Enterprise-grade SLAs","Dedicated support"],"description":"For maximum scale and support","contactSales":true}],"summary":"Custom pricing. All plans require contacting sales.","currency":"USD","freeTier":false,"sourceUrl":"https://www.withorb.com/","retrievedAt":"2026-08-03T13:22:49.258Z"}` | `{"type":"hybrid","plans":[{"free":false,"name":"Starter","summary":"$249/month + 0.9% of billing volume (first $40K/month included)","features":["Automated global subscription billing","Flexible plans and pricing","Static churn-prevention tools","1 Dunning campaign","10+ payment methods","20+ payment gateways"],"components":[{"kind":"fixed","amount":249,"period":"month","currency":"USD"},{"of":"billing_volume","kind":"percentage","rate":0.9,"currency":"USD"}],"description":"For subscription businesses just getting started","contactSales":false,"includedLimits":{"first_billings_free":"$40K/month"}},{"free":false,"name":"All-Access","summary":"As low as <1% of billing volume, billed annually. Volume-based pricing ($1M minimum billing volume)","features":["AI-Powered agents, analytics, insights","Intelligent churn-prevention tools","Multiple dunning campaigns","Advanced plans, pricing, promotions","Payments orchestration across multiple gateways","Custom reporting, additional analytics, and automated exports","Additional payment methods including ACH, gateways, and communications languages","Multicurrency","Single sign-on"],"commitment":"annual","description":"For subscription businesses ready for scale","contactSales":false,"includedLimits":{"minimum_billing_volume":"$1M/year"}},{"free":false,"name":"All-Access for Shopify","summary":"Custom pricing","features":["Customized bundles","Subscribe and save","Prepaid and gift subscriptions","Hybrid subscription support","Cancel-save flows and surveys","Self-serve bulk updater","Analytics and integrations","Hosted subscriber portal with passwordless login"],"contactSales":true},{"free":false,"name":"Engage","summary":"$1,600/month, billed annually","features":["AI powered propensity to churn model","1-click billing integration","Personalized offers","Cancel save, upsell, cross sell capabilities","Granular segmentation","Low code prompt builder","Advanced analytics","Robust integrations"],"components":[{"kind":"fixed","amount":1600,"period":"month","currency":"USD"}],"description":"Retention, expansion, and customer engagement","contactSales":false},{"free":false,"name":"RevRec","summary":"$850/month, billed annually","features":["Automated contract modifications","SSP automation","Rules-driven allocations","Real-time revenue insights & forecasting","Automated monthly close","Unified workbench","Multi-GAAP compliance","Immutable audit trail"],"components":[{"kind":"fixed","amount":850,"period":"month","currency":"USD"}],"description":"Automated revenue recognition and compliance","contactSales":false}],"summary":"From $249/month + 0.9% volume (Starter) to <1% volume billed annually (All-Access, $1M minimum). Add-on products (Engage, RevRec) from $850/month. 90-day free trial.","currency":"USD","freeTier":true,"sourceUrl":"https://recurly.com/pricing","retrievedAt":"2026-09-23T13:26:27.614Z","freeTrialDays":90,"startingPrice":{"amount":249,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | unknown | high |
| pricing.starting_price | - | `{"amount":249,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.sla_pct | - | 99.5 |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active","evidenceUrl":"https://www.withorb.com/blog/orb-achieves-soc-2-type-ii-compliance"}]` | `[{"name":"PCI-DSS Level 1","level":"1","status":"active"}]` |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.pci | - | yes |
| security.soc2 | yes | yes |
| security.trust_center | https://www.withorb.com/security | https://recurly.com/legal/security |

## Capabilities (Billing & Invoicing Software)

| Capability | Orb | Recurly |
|---|:--:|:--:|
| **Core** |  |  |
| Subscription billing | ✓ | ✓ |
| Usage metering | Real-time | Real-time |
| Pricing models | Usage-based, hybrid, subscription, feature-based, seat-based | Fixed, tier-based, volume-based, stair-step, usage-based, one-time, and ramp pri |
| Invoicing & AR | ✓ | ✓ |
| Catalog management | ✓ | ✓ |
| **Commerce** |  |  |
| Merchant of record | - | - |
| **Finance** |  |  |
| Revenue recognition | - | Native ASC 606 |
| Tax handling | - | Native |
| **Collections** |  |  |
| Dunning | Basic retry | Smart |
| **Integrations** |  |  |
| GL / ERP sync | ✓ | - |
| **Ecosystem** |  |  |
| API-first / developer-first | ✓ | ✓ |
| **Deployment** |  |  |
| Self-hostable | ✗ | ✗ |
| **Insight** |  |  |
| Revenue analytics | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T20:58:20.761Z. "-" = undocumented, not absent.*