# Optum (Optum360) vs Tebra

| Attribute | Optum (Optum360) | Tebra |
|---|---|---|
| **vioscaleAI score** | 45.3 (7% (low)) | 48.8 (63% (medium)) |
| content.faq | `[{"answer":"A comprehensive healthcare platform that combines patient care access, health management tools, pharmacy services, billing and financial management, and health information resources to make healthcare more accessible and affordable. It is indexed under Medical Billing Rcm.","source":"https://www.optum.com","question":"What is Optum (Optum360)?","confidence":0.6},{"answer":"Optum (Optum360) supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.optum.com","question":"What platforms does Optum (Optum360) support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Optum (Optum360), so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.optum.com","question":"Can Optum (Optum360) be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed HIPAA for Optum (Optum360). Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Optum (Optum360) not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.optum.com","question":"What security certifications does Optum (Optum360) have?","confidence":0.6},{"answer":"Optum (Optum360) is available in the United States. Its primary market is the United States. The vendor is headquartered in the United States.","source":"https://www.optum.com","question":"Where is Optum (Optum360) available?","confidence":0.75}]` | `[{"answer":"An integrated EHR and practice management system that consolidates clinical documentation, medical billing, appointment scheduling, insurance claims processing, and patient communications into a single connected workflow for private practices. It is indexed under Healthcare Software.","source":"https://www.tebra.com/","question":"What is Tebra?","confidence":0.6},{"answer":"Tebra does not publish its prices. Pricing is quoted on request, across 2 plans (Practice Essentials and Practice Automation), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.tebra.com/","question":"How much does Tebra cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Tebra. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.tebra.com/","question":"What platforms does Tebra support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Tebra, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.tebra.com/","question":"Can Tebra be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and HIPAA for Tebra. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Tebra not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.tebra.com/security-notice","question":"What security certifications does Tebra have?","confidence":0.6},{"answer":"Tebra is available worldwide. Its primary market is the United States. The vendor is headquartered in the United States.","source":"https://www.tebra.com/tebra-payment-processing-pricing-policy","question":"Where is Tebra available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | An integrated digital health service offering billing management, patient portal access, prescription home delivery, health savings account management, and health information resources. | A cloud-based platform combining electronic health records, medical billing, scheduling, and patient engagement tools. Features AI-assisted clinical documentation and integrated insurance claims processing and eligibility verification. |
| features.capabilities | `{"hipaa_baas_business_associate_agreement":true,"patient_statement_generation_and_portal_payments":true}` | `{"epcs":true,"hipaa":true,"deployment":"cloud","care_setting":"ambulatory","product_type":"ehr","soc2_type_ii":true,"pricing_model":"per_provider","revenue_cycle":true,"patient_portal":true,"target_segment":"clinic","deployment_model":"cloud_web_app","interoperability":"hl7v2","telehealth_builtin":true,"icd_10_and_cpt_coding_assistance":true,"direct_edi_clearinghouse_connections":true,"medicare_medicaid_macra_mips_reporting":true,"hipaa_baas_business_associate_agreement":true,"front_desk_calendar_scheduling_and_check_in":true,"patient_demographic_and_registration_portal":true,"real_time_insurance_eligibility_verification":true,"patient_statement_generation_and_portal_payments":true}` |
| integrations.count | - | 1 |
| integrations.list | - | `[{"name":"Google"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | - | `{"type":"hybrid","plans":[{"free":false,"name":"Billing Module","contactSales":true},{"free":false,"name":"Clinical Module","contactSales":true},{"free":false,"name":"Patient Experience Module","contactSales":true}],"addOns":[{"name":"Electronic Prescribing of Controlled Substances (EPCS)","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"note"},"kind":"metered","amount":0.25,"currency":"USD"}]}],"summary":"Subscription per provider per month (amount varies by module and provider type). Transactional fees for claims, eligibility checks, and remittance advice. EPCS: $99/month + $0.25 per note over 400/month.","currency":"USD","freeTier":false,"sourceUrl":"https://www.tebra.com/tebra-pricing-policy","retrievedAt":"2026-10-06T10:08:54.785Z","billingPeriods":["month","year"]}` |
| pricing.free_tier | - | no |
| pricing.model | - | quote |
| pricing.price_level | - | unknown |
| pricing.transparent | - | no |
| reliability.status_page | - | yes |
| security.hipaa | yes | yes |
| security.pci | - | yes |
| security.soc2 | - | yes |

## Capabilities (Medical Billing Rcm)

| Capability | Optum (Optum360) | Tebra |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Automated claim scrubbing rules | - | - |
| Direct edi clearinghouse connections | - | ✓ |
| Icd 10 and cpt coding assistance | - | ✓ |
| Real time patient insurance eligibility verification | - | - |
| Automated denial management and appeal workflows | - | - |
| Patient statement generation and portal payments | ✓ | ✓ |
| Medicare medicaid macra mips reporting | - | ✓ |
| Era electronic remittance advice auto posting | - | - |
| HIPAA baas business associate agreement | ✓ | ✓ |
| SOC2 type ii | - | ✓ |
| ISO 27001 | - | - |
| Pricing model | - | per_provider |

*Source: vioscaleAI. Generated 2026-10-17T05:44:16.545Z. "-" = undocumented, not absent.*