# Open Loyalty vs Zinrelo

| Attribute | Open Loyalty | Zinrelo |
|---|---|---|
| **vioscaleAI score** | 34.2 (58% (medium)) | 38.5 (33% (low)) |
| content.faq | `[{"answer":"An API-driven engine for building and managing loyalty programs with flexible reward mechanics including points, cashback, tiers, and gamification. It integrates with eCommerce platforms, POS systems, CRM, and marketing tools to deliver rewards across all customer touchpoints. It is indexed under Loyalty Programs.","source":"https://openloyalty.io","question":"What is Open Loyalty?","confidence":0.6},{"answer":"Open Loyalty does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.openloyalty.io/pricing","question":"How much does Open Loyalty cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Open Loyalty. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://openloyalty.io","question":"What platforms does Open Loyalty support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Open Loyalty, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://openloyalty.io","question":"Can Open Loyalty be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 and GDPR for Open Loyalty. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Open Loyalty not holding them. Always confirm compliance directly before you rely on it.","source":"https://openloyalty.io","question":"What security certifications does Open Loyalty have?","confidence":0.6},{"answer":"Open Loyalty is available in Australia, the United Arab Emirates, Brazil, Switzerland, Germany, the United Kingdom, Hong Kong SAR China and South Korea. Its primary markets are the United States, the United Kingdom and Germany. The vendor is headquartered in Poland.","source":"https://www.openloyalty.io/pricing","question":"Where is Open Loyalty available?","confidence":0.75}]` | `[{"answer":"A loyalty program management platform that combines transactional rewards, user-generated content, and customer data tools to help consumer brands build and operate loyalty initiatives across online and offline channels. It is indexed under Loyalty Programs.","source":"https://zinrelo.com","question":"What is Zinrelo?","confidence":0.6},{"answer":"Zinrelo does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.trueloyal.com/pricing","question":"How much does Zinrelo cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Zinrelo. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.trueloyal.com/pricing","question":"What platforms does Zinrelo support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Zinrelo, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.trueloyal.com/pricing","question":"Can Zinrelo be self-hosted?","confidence":0.6},{"answer":"We have confirmed 14 integrations for Zinrelo, including Shopify, Salesforce, Klaviyo, Magento, Hootsuite, Twitter, Dropbox and Mailchimp, plus 6 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://zinrelo.com","question":"What does Zinrelo integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Zinrelo. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zinrelo not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.trueloyal.com/pricing","question":"What security certifications does Zinrelo have?","confidence":0.6},{"answer":"Zinrelo is available worldwide. The vendor is headquartered in the United States.","source":"https://www.trueloyal.com/pricing","question":"Where is Zinrelo available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | An API-driven engine for building and managing loyalty programs with flexible reward mechanics including points, cashback, tiers, and gamification. It integrates with eCommerce platforms, POS systems, CRM, and marketing tools to deliver rewards across all customer touchpoints. | Platform for designing and managing customer loyalty programs across online and offline sales channels, featuring point-based rewards, membership tiers, referral tracking, and data integration with existing business systems. |
| features.capabilities | `{"iso_27001":true,"soc2_type_ii":false,"pricing_model":"active_members_tier","square_lightspeed_pos_sync":false,"in_store_point_of_sale_sync":true,"point_based_reward_balances":true,"vip_spend_tier_progressions":true,"klaviyo_mailchimp_marketing_sync":false,"experiential_non_monetary_rewards":true,"in_cart_automatic_point_redemption":false,"shopify_woocommerce_ecommerce_sync":false,"gamification_and_birthday_bonus_points":true}` | `{"in_store_point_of_sale_sync":true,"point_based_reward_balances":true,"vip_spend_tier_progressions":true,"klaviyo_mailchimp_marketing_sync":true,"shopify_woocommerce_ecommerce_sync":true}` |
| integrations.count | 1 | 8 |
| integrations.list | `[{"name":"AWS"}]` | `[{"name":"Shopify"},{"name":"Salesforce"},{"name":"Klaviyo"},{"name":"Magento"},{"name":"Hootsuite"},{"name":"Twitter"},{"name":"Dropbox"},{"name":"Mailchimp"},{"name":"HubSpot"},{"name":"Facebook Ads"},{"name":"Instagram"},{"name":"NetSuite"},{"name":"Oracle NetSuite","category":"erp"},{"name":"VTEX","category":"ecommerce"},{"name":"BigCommerce","category":"ecommerce"}]` |
| market.availability | `{"hqCountry":"PL","primaryMarkets":["US","GB","DE"],"availabilityScope":"global","availableCountries":["AU","AE","BR","CH","DE","GB","HK","KR","PL","SA","US"],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"quote","summary":"Contact for quote; pricing based on monthly active members","freeTier":false,"sourceUrl":"https://www.openloyalty.io/pricing","retrievedAt":"2026-08-25T12:16:08.686Z"}` | `{"type":"quote","sourceUrl":"https://www.trueloyal.com/pricing","retrievedAt":"2026-08-19T13:43:40.401Z"}` |
| pricing.free_tier | no | - |
| pricing.model | quote | quote |
| pricing.price_level | unknown | unknown |
| pricing.transparent | no | no |
| reliability.sla_pct | 99.99 | - |
| security.certifications | `[{"name":"ISO 27001","status":"active"},{"name":"ISO 9001","status":"active"}]` | - |
| security.gdpr | yes | yes |
| security.iso27001 | yes | - |
| security.soc2 | - | yes |

## Capabilities (Loyalty Programs)

| Capability | Open Loyalty | Zinrelo |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Point based reward balances | ✓ | ✓ |
| Vip spend tier progressions | ✓ | ✓ |
| In cart automatic point redemption | ✗ | - |
| Experiential non monetary rewards | ✓ | - |
| In store point of sale sync | ✓ | ✓ |
| Gamification and birthday bonus points | ✓ | - |
| Shopify woocommerce ecommerce sync | ✗ | ✓ |
| Square lightspeed POS sync | ✗ | - |
| Klaviyo mailchimp marketing sync | ✗ | ✓ |
| SOC2 type ii | ✗ | - |
| ISO 27001 | ✓ | - |
| Pricing model | Active members tier | - |

*Source: vioscaleAI. Generated 2026-10-16T20:54:13.364Z. "-" = undocumented, not absent.*