# Olo vs SpotOn

**Leader by vioscaleAI score:** SpotOn

| Attribute | Olo | SpotOn |
|---|---|---|
| **vioscaleAI score** | 47.4 (44% (low)) | 59.3 (71% (medium)) |
| content.faq | `[{"answer":"Olo provides restaurants with integrated software for handling online orders, processing payments, coordinating deliveries, and building customer loyalty. It connects thousands of restaurant locations and works with hundreds of third-party business tools to streamline operations and guest experiences. It is indexed under Restaurant POS Software.","source":"https://www.olo.com/","question":"What is Olo?","confidence":0.6},{"answer":"Olo does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.olo.com/","question":"How much does Olo cost?","confidence":0.6},{"answer":"Olo supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.olo.com/","question":"What platforms does Olo support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Olo, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.olo.com/","question":"Can Olo be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 for Olo. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Olo not holding them. Always confirm compliance directly before you rely on it.","source":"https://trust.olo.com","question":"What security certifications does Olo have?","confidence":0.7}]` | `[{"answer":"A handheld POS terminal designed for small businesses that handles payment processing, provides sales reporting, supports offline operation, and includes 24/7 support. Optional loyalty features are available as an upgrade. It is indexed under Restaurant POS Software.","source":"https://www.spoton.com/small-business/pricing/","question":"What is SpotOn?","confidence":0.6},{"answer":"SpotOn is a paid product; published pricing starts at $25 per month. It is sold across 2 plans (Terminal and Terminal + Loyalty). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.spoton.com/small-business/pricing/","question":"How much does SpotOn cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to SpotOn. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.spoton.com/small-business/pricing/","question":"What platforms does SpotOn support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for SpotOn, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.spoton.com/small-business/pricing/","question":"Can SpotOn be self-hosted?","confidence":0.6},{"answer":"We have confirmed 11 integrations for SpotOn, including ADP, DoorDash Drive, Google Ads, Google Business Profile, Gusto, Paychex, Paylocity and QuickBooks, plus 3 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.spoton.com/pricing/demo/","question":"What does SpotOn integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 for SpotOn. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as SpotOn not holding them. Always confirm compliance directly before you rely on it.","source":"https://trust.spoton.com","question":"What security certifications does SpotOn have?","confidence":0.7},{"answer":"SpotOn is available worldwide. Its primary market is the United States.","source":"https://www.spoton.com/small-business/pricing/","question":"Where is SpotOn available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Olo provides restaurants with integrated software for handling online orders, processing payments, coordinating deliveries, and building customer loyalty. It connects thousands of restaurant locations and works with hundreds of third-party business tools to streamline operations and guest experiences. | A handheld POS terminal designed for small businesses that handles payment processing, provides sales reporting, supports offline operation, and includes 24/7 support. Optional loyalty features are available as an upgrade. |
| features.capabilities | `{"kds":true,"pci_dss":true,"inventory":true,"venue_type":"multi","reservations":true,"soc2_type_ii":true,"multi_location":true,"online_ordering":true,"loyalty_gift_cards":true,"payment_processing":"built_in","delivery_integrations":true,"multi_location_franchise_menu_controls":true,"native_loyalty_and_rewards_points_engine":true,"direct_pos_injection_api_aloha_micros_toast":true,"white_label_direct_ordering_website_builder":true,"abandoned_cart_and_sms_marketing_automations":true,"white_label_delivery_as_a_service_daas_dispatch":true,"centralized_menu_sync_and_86_inventory_management":true,"third_party_marketplace_aggregator_ubereats_doordash":true}` | `{"kds":true,"venue_type":"multi","offline_mode":true,"reservations":true,"pricing_model":"per_terminal","multi_location":true,"target_segment":"smb","online_ordering":true,"hardware_ecosystem":true,"loyalty_gift_cards":true,"payment_processing":"built_in","delivery_integrations":true}` |
| integrations.count | 450 | 12 |
| integrations.list | `[{"name":"Omnivore API"}]` | `[{"name":"ADP"},{"name":"ADP Workforce Now"},{"name":"DoorDash Drive"},{"name":"Google Ads"},{"name":"Google Business Profile"},{"name":"Gusto"},{"name":"Paychex"},{"name":"Paylocity"},{"name":"QuickBooks"},{"name":"QSR Online"},{"name":"RASI"},{"name":"RUN Powered by ADP"},{"name":"Popmenu"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"quote","sourceUrl":"https://www.olo.com/","retrievedAt":"2026-08-14T10:17:28.740Z"}` | `{"type":"hybrid","plans":[{"free":false,"name":"Terminal","summary":"$25/month + $240 hardware + 2.45% + $0.15 per card-present transaction (3.45% + $0.15 for keyed transactions)","features":["All-in-one handheld POS","Integrated payments","Offline mode","Onboard receipts, tips & reporting","Virtual terminal & invoicing","24/7 support"],"commitment":"monthly","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"},{"kind":"one_time","amount":240,"currency":"USD"},{"of":"transaction","kind":"percentage","plus":{"amount":0.15,"currency":"USD"},"rate":2.45},{"of":"transaction","kind":"percentage","plus":{"amount":0.15,"currency":"USD"},"rate":3.45}],"contactSales":false},{"free":false,"name":"Terminal + Loyalty","summary":"$90/month","features":["All-in-one handheld POS","Integrated payments","Offline mode","Onboard receipts, tips & reporting","Virtual terminal & invoicing","24/7 support","Integrated loyalty"],"commitment":"monthly","components":[{"kind":"fixed","amount":90,"period":"month","currency":"USD"}],"contactSales":false}],"summary":"From $25/month + $240 hardware, or $90/month with integrated loyalty","currency":"USD","freeTier":false,"sourceUrl":"https://www.spoton.com/small-business/pricing/","retrievedAt":"2026-09-08T17:36:10.055Z","startingPrice":{"amount":25,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | - | no |
| pricing.model | quote | commercial |
| pricing.price_level | unknown | mid |
| pricing.starting_price | - | `{"amount":25,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.pci | yes | yes |
| security.soc2 | yes | yes |
| security.trust_center | https://www.olo.com/privacy-notice | - |

## Capabilities (Restaurant POS Software)

| Capability | Olo | SpotOn |
|---|:--:|:--:|
| **Core** |  |  |
| Venue type | Multi-concept | Multi-concept |
| **Compliance** |  |  |
| PCI DSS compliant | ✓ | - |
| EMV chip / contactless payments | - | - |
| **Reliability** |  |  |
| Offline mode | - | ✓ |
| **Front of house** |  |  |
| Online ordering | ✓ | ✓ |
| Reservations / waitlist | ✓ | ✓ |
| Loyalty / gift cards | ✓ | ✓ |
| **Back of house** |  |  |
| Kitchen display system (KDS) | ✓ | ✓ |
| Inventory management | ✓ | - |
| **Integrations** |  |  |
| Delivery integrations (DoorDash/Uber Eats/Grubhub) | ✓ | ✓ |
| **Hardware** |  |  |
| Proprietary hardware ecosystem (terminals/KDS) | - | ✓ |
| **Market** |  |  |
| Multi-location support | ✓ | ✓ |
| Target segment | - | SMB / independent |
| **Payments** |  |  |
| Payment processing | Built-in / proprietary processor | Built-in / proprietary processor |
| **Pricing** |  |  |
| Pricing model | - | Per terminal |

*Source: vioscaleAI. Generated 2026-10-16T20:53:46.353Z. "-" = undocumented, not absent.*