# Numa vs Rosie

| Attribute | Numa | Rosie |
|---|---|---|
| **vioscaleAI score** | 49.9 (8% (low)) | 40.5 (41% (low)) |
| content.faq | `[{"answer":"A cloud-based platform that enables car dealerships to automatically answer and handle customer calls and texts by integrating with dealership management systems, booking appointments in real-time, and providing agents with immediate access to customer and service history. It is indexed under AI Receptionists.","source":"https://numa.com","question":"What is Numa?","confidence":0.6},{"answer":"We have confirmed browser-based access to Numa. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://numa.com","question":"What platforms does Numa support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Numa, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://numa.com","question":"Can Numa be self-hosted?","confidence":0.6},{"answer":"We have confirmed 9 integrations for Numa, including Reynolds, Tekion, PBS, DealerBuilt, Xtime, DealerFX, VinSolutions and UVeye, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://numa.com","question":"What does Numa integrate with?","confidence":0.6}]` | `[{"answer":"An automated phone answering service that handles customer inquiries and order processing around the clock, integrated with Shopify to access real-time store data and customer information. It is indexed under AI Receptionists.","source":"https://heyrosie.com","question":"What is Rosie?","confidence":0.6},{"answer":"Rosie is a paid product; published pricing starts at $49 per month. It is sold across 4 plans (Professional, Scale, Growth and Custom). There is no free tier. Pricing changes often, so verify at source before relying on it.","source":"https://heyrosie.com/blog/virtual-receptionist-pricing","question":"How much does Rosie cost?","confidence":0.6},{"answer":"Rosie supports iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://heyrosie.com","question":"What platforms does Rosie support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Rosie, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://heyrosie.com","question":"Can Rosie be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 and GDPR for Rosie. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Rosie not holding them. Always confirm compliance directly before you rely on it.","source":"https://heyrosie.com/blog/virtual-receptionist-pricing","question":"What security certifications does Rosie have?","confidence":0.6},{"answer":"Rosie is available worldwide. Its primary market is the United States.","source":"https://heyrosie.com/blog/virtual-receptionist-pricing","question":"Where is Rosie available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Numa is an AI system designed for car dealerships that automates incoming calls and texts, integrates with dealer management systems to provide real-time customer context, and automatically books appointments. It helps dealerships recover lost revenue by responding quickly to customer inquiries and handling missed calls. | An automated phone answering service that handles customer inquiries and order processing around the clock, integrated with Shopify to access real-time store data and customer information. |
| features.capabilities | `{"sms_text_message_follow_up_on_voice_intent":true,"live_human_receptionist_transfer_and_routing":true,"after_hours_missed_call_and_overflow_answering":true,"native_appointment_calendar_booking_and_modification":true}` | `{"iso_27001":true,"pricing_model":"flat_monthly_tiered_by_call_volume","deployment_model":"smb_turnkey_saas","specialized_industry_verticals":"home_services","multi_lingual_auto_detection_and_answering":true,"sms_text_message_follow_up_on_voice_intent":true,"rag_knowledge_base_for_custom_business_faqs":true,"live_human_receptionist_transfer_and_routing":true,"after_hours_missed_call_and_overflow_answering":true,"native_appointment_calendar_booking_and_modification":true}` |
| integrations.count | 9 | 3 |
| integrations.list | `[{"name":"Reynolds"},{"name":"Tekion"},{"name":"PBS"},{"name":"DealerBuilt"},{"name":"Xtime"},{"name":"DealerFX"},{"name":"VinSolutions"},{"name":"UVeye"},{"name":"Foureyes"}]` | `[{"name":"Shopify"},{"name":"Google Business Profile"},{"name":"Google"}]` |
| market.availability | - | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"android":true}` |
| pricing | - | `{"type":"subscription","plans":[{"free":false,"name":"Professional","summary":"$49/month for 250 minutes","features":["Answers every call 24/7","250 minutes per month","Trained on products and policies","Answers product questions and FAQs","Provides order and delivery status","Initiates returns and cancellations","Custom greeting with 10+ voices","Spanish language support","Native iOS and Android apps"],"commitment":"monthly","components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"call_minutes":"250/month"}},{"free":false,"name":"Scale","summary":"$149/month for 1,000 minutes","features":["1,000 minutes per month","Text delivery tracking links","Text product links for purchases","Live transfer to team or call center"],"commitment":"monthly","components":[{"kind":"fixed","amount":149,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"call_minutes":"1000/month"}},{"free":false,"name":"Growth","summary":"$299/month for 2,000 minutes","features":["2,000 minutes per month","Text checkout links for new purchases","Waterfall transfer until someone answers","Custom agent training and priority support"],"commitment":"monthly","components":[{"kind":"fixed","amount":299,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"call_minutes":"2000/month"}},{"free":false,"name":"Custom","summary":"Custom pricing available","description":"Tailored pricing and features for specific business needs","contactSales":true}],"addOns":[{"name":"SMS Features"}],"summary":"From $49/month. 7-day free trial with all features.","currency":"USD","freeTier":false,"sourceUrl":"https://heyrosie.com/blog/virtual-receptionist-pricing","retrievedAt":"2026-08-21T11:04:14.433Z","freeTrialDays":7,"startingPrice":{"amount":49,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | - | no |
| pricing.model | - | commercial |
| pricing.price_level | - | unknown |
| pricing.starting_price | - | `{"amount":49,"currency":"USD"}` |
| pricing.transparent | - | no |
| security.gdpr | - | yes |
| security.iso27001 | - | yes |

## Capabilities (AI Receptionists)

| Capability | Numa | Rosie |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | Smb turnkey saas |
| Specialized industry verticals | - | Home services |
| Native appointment calendar booking and modification | ✓ | ✓ |
| Sub second latency and barge in handling | - | - |
| After hours missed call and overflow answering | ✓ | ✓ |
| SMS text message follow up on voice intent | ✓ | ✓ |
| Live human receptionist transfer and routing | ✓ | ✓ |
| Multi lingual auto detection and answering | - | ✓ |
| Rag knowledge base for custom business faqs | - | ✓ |
| HIPAA compliance for medical booking | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | ✓ |
| Pricing model | - | Flat monthly tiered by call volume |

*Source: vioscaleAI. Generated 2026-10-16T20:08:07.606Z. "-" = undocumented, not absent.*