# Novu vs Stream

| Attribute | Novu | Stream |
|---|---|---|
| **vioscaleAI score** | 84.9 (73% (medium)) | 80.3 (73% (medium)) |
| content.faq | `[{"answer":"Infrastructure that allows developers to dispatch notifications through email, SMS, push, in-app, and chat, while also enabling AI agents to have two-way conversations with users on channels like Slack, WhatsApp, and Teams. It is indexed under Communication APIs.","source":"https://novu.co/pricing/","question":"What is Novu?","confidence":0.6},{"answer":"Novu offers a free tier, so you can start without paying. Paid plans start at $30 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://novu.co/pricing/","question":"Is Novu free?","confidence":0.6},{"answer":"Novu supports the web, Linux and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://novu.co/pricing/","question":"What platforms does Novu support?","confidence":0.6},{"answer":"Yes. Novu can be deployed cloud / SaaS, hybrid, on-premise and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://novu.co/pricing/","question":"Can Novu be self-hosted?","confidence":0.6},{"answer":"We have confirmed 43 integrations for Novu, including SendGrid, Amazon SES, Postmark, Resend, Brevo, Mailgun, Mailjet and Braze, plus 35 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://novu.co/pricing/","question":"What does Novu integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Novu. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Novu not holding them. Always confirm compliance directly before you rely on it.","source":"https://novu.co/security/","question":"What security certifications does Novu have?","confidence":0.7},{"answer":"Novu is available in the United States, Germany, Singapore, the United Kingdom, Australia, Japan and South Korea. Its primary markets are the United States and the EU. The vendor is headquartered in Israel.","source":"https://novu.co/pricing/","question":"Where is Novu available?","confidence":0.75}]` | `[{"answer":"A platform providing SDKs and APIs for adding chat messaging, video calling, activity feeds, and content moderation to applications, supporting billions of end users across a globally distributed infrastructure. It is indexed under Communication APIs.","source":"https://getstream.io/activity-feeds/pricing/","question":"What is Stream?","confidence":0.6},{"answer":"Stream offers a free tier, so you can start without paying. Paid plans start at $499 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://getstream.io/activity-feeds/pricing/","question":"Is Stream free?","confidence":0.6},{"answer":"Stream supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://getstream.io/activity-feeds/pricing/","question":"What platforms does Stream support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Stream, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://getstream.io/activity-feeds/pricing/","question":"Can Stream be self-hosted?","confidence":0.6},{"answer":"We have confirmed 13 integrations for Stream, including Jenkins, GitHub, Slack, Postman, Xcode, Android Studio, React and Flutter, plus 5 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://getstream.io/activity-feeds/pricing/","question":"What does Stream integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Stream. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Stream not holding them. Always confirm compliance directly before you rely on it.","source":"https://getstream.io/blog/content-compliance/","question":"What security certifications does Stream have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true,"hybrid":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | Infrastructure that allows developers to dispatch notifications through email, SMS, push, in-app, and chat, while also enabling AI agents to have two-way conversations with users on channels like Slack, WhatsApp, and Teams. | Stream provides developer-friendly APIs and pre-built SDKs that integrate chat, live video, activity feeds, and automated content moderation into applications, allowing developers to add complex real-time features without building infrastructure from scratch. |
| features.capabilities | `{"rcs":false,"sms":true,"chat":true,"email":true,"video":false,"voice":false,"two_way":true,"whatsapp":true,"verify_otp":true,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":true}` | `{"chat":true,"video":true,"voice":true,"two_way":true,"global_coverage":"global","usage_pricing_transparent":true}` |
| integrations.count | 88 | 14 |
| integrations.list | `[{"name":"SendGrid"},{"name":"Amazon SES"},{"name":"Postmark"},{"name":"Resend"},{"name":"Brevo"},{"name":"Mailgun"},{"name":"Mailjet"},{"name":"Braze"},{"name":"Infobip"},{"name":"Twilio"},{"name":"Plivo"},{"name":"AWS SNS"},{"name":"Vonage"},{"name":"SMS77"},{"name":"Telnyx"},{"name":"Termii"},{"name":"Gupshup"},{"name":"SMS Central"},{"name":"Firebase Cloud Messaging"},{"name":"Apple Push Notification"},{"name":"Expo Push"},{"name":"OneSignal"},{"name":"Pushpad"},{"name":"Pusher Beams"},{"name":"App.io"},{"name":"Slack"},{"name":"Discord"},{"name":"Microsoft Teams"},{"name":"Mattermost"},{"name":"WhatsApp Business"},{"name":"Zulip"},{"name":"Webex Messaging"},{"name":"Ryver"},{"name":"Grafana"},{"name":"Opsgenie"},{"name":"PagerDuty"},{"name":"Telegram"},{"name":"iMessage"},{"name":"Novu Inbox"},{"name":"Chat Webhook","native":false,"category":"chat","direction":"bidirectional"},{"name":"Email Webhook","native":false,"category":"email","direction":"outbound"},{"name":"Push Webhook","native":false,"category":"push","direction":"outbound"},{"name":"Tool Webhook","native":false,"direction":"outbound"},{"name":"LangChain","native":true},{"name":"LangGraph","native":true},{"name":"Claude Managed Agents","native":true}]` | `[{"name":"Jenkins"},{"name":"GitHub"},{"name":"Slack"},{"name":"Postman"},{"name":"Xcode"},{"name":"Android Studio"},{"name":"React"},{"name":"React Native"},{"name":"Flutter"},{"name":"Swift"},{"name":"SwiftUI"},{"name":"Kotlin"},{"name":"Jetpack Compose"},{"name":"Expo"},{"name":"Vercel AI SDK","native":true,"direction":"bidirectional"}]` |
| market.availability | `{"hqCountry":"IL","primaryMarkets":[],"availabilityScope":"global","availableCountries":["US","DE","SG","GB","AU","JP"],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Free","features":["All channels: Email, In-app, SMS, Chat, Push","US + EU data residency","Up to 20 workflows","2 environments (Dev + Prod)","24-hour activity feed retention"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Complete starter toolkit for exploring Novu and sending first notifications","contactSales":false,"includedLimits":{"workflows":"20","environments":"2","workflow_runs":"10,000/mo","activity_feed_retention":"24 hours"}},{"free":false,"name":"Pro","summary":"From $30/month, plus $1.20 per 1K additional workflow runs","features":["Everything in Free, plus:","30,000+ workflow runs / month","7-day activity feed retention","Remove Novu branding","Advanced email editor (blocks, layouts)","Higher rate limits & faster processing"],"commitment":"monthly","components":[{"kind":"fixed","amount":30,"period":"month","currency":"USD"},{"per":{"qty":1000,"unit":"workflow_runs"},"kind":"metered","amount":1.2,"currency":"USD"}],"description":"More scale and flexibility for teams moving beyond experimentation","contactSales":false,"includedLimits":{"workflow_runs":"30,000+/mo","activity_feed_retention":"7 days"}},{"free":false,"name":"Team","summary":"$250/month","features":["Everything in Pro, plus:","250,000+ workflow runs / month","Up to 10 environments (Staging, QA, Pre-prod…)","90-day activity feed retention","Unlimited team members","More workflows","Role-Based Access Control (RBAC)","Expanded rate limits (600 RPS triggers)"],"commitment":"monthly","components":[{"kind":"fixed","amount":250,"period":"month","currency":"USD"}],"description":"Built for growing engineering teams sending meaningful volume into production","contactSales":false,"includedLimits":{"rate_limits":"600 RPS triggers","environments":"10","workflow_runs":"250,000+/mo","activity_feed_retention":"90 days"}},{"free":false,"name":"Enterprise","features":["Everything in Team, plus:","10M+ workflow runs / month (custom volume tiers)","Unlimited environments","Custom retention policies (feed, audit, logs)","Custom delay & digest windows","HIPAA BAA","Dedicated SSO (SAML / OIDC)","Directory Sync (SCIM)","Private Slack/Teams support channel","Advanced data residency (SG, UK, AU, JP, KR, custom regions)","Self-hosted deployment options"],"description":"Enterprise-grade scale, compliance, support, and hosting options","contactSales":true,"includedLimits":{"environments":"Unlimited","workflow_runs":"10M+/mo (custom volume tiers)","activity_feed_retention":"Custom retention policies"}}],"summary":"From $30/month (Pro). Free tier available. Team plan at $250/month. Enterprise custom pricing.","currency":"USD","freeTier":true,"sourceUrl":"https://novu.co/pricing/","retrievedAt":"2026-09-18T15:56:50.137Z","startingPrice":{"amount":30,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Build","summary":"Free tier for makers (projects with <5 team members and <$10k/month revenue) or $100/month credit","features":["REST API","SDKs (Node, Python, Ruby, PHP)","Webhooks","Customizable UI","Flat & Timeline Feeds","Notification & Aggregated Feeds","SOC2/ISO27001/CCPA/GDPR","Global Edge Network"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"api_calls":"125k/month","activities":"5k/month"}},{"free":false,"name":"Start","summary":"$499/month (annual commitment) or $599/month (monthly). Overages: $25 per 1k activities, $9 per 10k API calls","features":["Ranked Feeds","Ticketed Support","Dedicated Regional Servers","HIPAA","2FA","Audit Logs","24/7 Phone Support","Dedicated Slack Channel"],"commitment":"annual","components":[{"kind":"fixed","amount":499,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"api_calls":"1.25M/month","activities":"50k/month"}},{"free":false,"name":"Elevate","summary":"$899/month (annual commitment) or $999/month (monthly). Overages: $23 per 1k activities, $9 per 10k API calls","features":["All Start features"],"commitment":"annual","components":[{"kind":"fixed","amount":899,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"api_calls":"3.75M/month","activities":"150k/month"}},{"free":false,"name":"Enterprise","summary":"Custom pricing with activity-based model","features":["99.999% SLA","SAML/SSO","Private Dedicated Servers","24/7 Support","Activity-based pricing","Scale to 100M+ users"],"contactSales":true}],"addOns":[{"name":"Image & File CDN","components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.17,"currency":"USD"},{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.07,"currency":"USD"},{"per":{"qty":1000,"unit":"images"},"kind":"metered","amount":5.8,"currency":"USD"}]}],"summary":"From $499/month. Free tier for makers. Usage-based overage charges.","currency":"USD","freeTier":true,"sourceUrl":"https://getstream.io/activity-feeds/pricing/","retrievedAt":"2026-09-22T14:42:50.701Z","startingPrice":{"amount":499,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | mid | high |
| pricing.starting_price | `{"amount":30,"currency":"USD"}` | `{"amount":499,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.9 | 99.999 |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"SOC 2 Type II","status":"active"},{"name":"HIPAA","status":"active"},{"name":"ISO 27001:2013","status":"active"},{"name":"GDPR","status":"active"}]` | - |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | yes |
| security.soc2 | yes | yes |
| security.trust_center | https://novu.co/security/ | https://getstream.io/blog/content-compliance/ |

## Capabilities (Communication APIs)

| Capability | Novu | Stream |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | ✓ | - |
| Voice | ✗ | ✓ |
| WhatsApp | ✓ | - |
| RCS | ✗ | - |
| Transactional email | ✓ | - |
| Video / real-time | ✗ | ✓ |
| In-app chat | ✓ | ✓ |
| Verify / OTP / 2FA | ✓ | - |
| **Messaging** |  |  |
| Two-way messaging | ✓ | ✓ |
| **Reach** |  |  |
| Geographic coverage | Global | Global |
| **Delivery** |  |  |
| Email deliverability tools | ✓ | - |
| **Commercial** |  |  |
| Published per-unit pricing | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-23T01:50:30.725Z. "-" = undocumented, not absent.*