# NextGen Healthcare vs Redox

**Leader by vioscaleAI score:** NextGen Healthcare

| Attribute | NextGen Healthcare | Redox |
|---|---|---|
| **vioscaleAI score** | 60.3 (60% (medium)) | 53.4 (60% (medium)) |
| content.faq | `[{"answer":"An AI-enhanced, cloud-based system that integrates electronic health records, practice management, patient communications, and revenue cycle management to streamline operations for specialty practices. Features include ambient AI documentation, interoperability with healthcare networks and payers, and tools for population health management. It is indexed under Healthcare Software.","source":"https://www.nextgen.com/","question":"What is NextGen Healthcare?","confidence":0.6},{"answer":"NextGen Healthcare does not publish its prices. Pricing is quoted on request, across 2 plans (NextGen Enterprise and NextGen Office), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.nextgen.com/","question":"How much does NextGen Healthcare cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to NextGen Healthcare. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.nextgen.com/","question":"What platforms does NextGen Healthcare support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for NextGen Healthcare, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.nextgen.com/","question":"Can NextGen Healthcare be self-hosted?","confidence":0.6},{"answer":"We have confirmed 30 integrations for NextGen Healthcare, including Payers, HIEs (Health Information Exchanges), State reporting systems, Mirth Connect, Third-party API applications, Patient access applications, National data exchange platforms and WellSky, plus 22 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.nextgen.com/","question":"What does NextGen Healthcare integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and HIPAA for NextGen Healthcare. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as NextGen Healthcare not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.nextgen.com/trust","question":"What security certifications does NextGen Healthcare have?","confidence":0.6},{"answer":"NextGen Healthcare is available in the United States. Its primary market is the United States.","source":"https://www.nextgen.com/","question":"Where is NextGen Healthcare available?","confidence":0.75}]` | `[{"answer":"Intelligent healthcare data integration platform that unifies interoperability, workflow orchestration, and AI readiness. Redox enables organizations to connect systems, normalize clinical data, and activate insights at scale. It is indexed under Healthcare Software.","source":"https://www.redoxengine.com/forms/pricing","question":"What is Redox?","confidence":0.6},{"answer":"Redox does not publish its prices. Pricing is quoted on request, across 3 plans (Sandbox, Core and Advanced), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.redoxengine.com/","question":"How much does Redox cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Redox. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.redoxengine.com/forms/pricing","question":"What platforms does Redox support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Redox, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.redoxengine.com/forms/pricing","question":"Can Redox be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Redox, including CommonWell, TEFCA, Microsoft Azure, Google Cloud, AWS, Databricks and Snowflake. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.redoxengine.com/forms/pricing","question":"What does Redox integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and HIPAA for Redox. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Redox not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.redoxengine.com/forms/pricing","question":"What security certifications does Redox have?","confidence":0.6}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | An AI-enhanced, cloud-based system that integrates electronic health records, practice management, patient communications, and revenue cycle management to streamline operations for specialty practices. Features include ambient AI documentation, interoperability with healthcare networks and payers, and tools for population health management. | A cloud-based platform that enables healthcare organizations to connect systems, manage data flows, and participate in health information exchange networks. |
| features.capabilities | `{"epcs":true,"hipaa":true,"deployment":"cloud","care_setting":"ambulatory","product_type":"practice_mgmt","onc_certified":true,"pricing_model":"quote","revenue_cycle":true,"patient_portal":true,"target_segment":"enterprise","interoperability":"fhir","telehealth_builtin":true,"medicare_medicaid_macra_mips_reporting":true,"patient_statement_generation_and_portal_payments":true}` | `{"hipaa":true,"hitrust":true,"deployment":"cloud","care_setting":"cross","pricing_model":"quote","target_segment":"enterprise"}` |
| integrations.count | 23 | 7 |
| integrations.list | `[{"name":"Payers"},{"name":"HIEs (Health Information Exchanges)"},{"name":"State reporting systems"},{"name":"Mirth Connect"},{"name":"Third-party API applications"},{"name":"Patient access applications"},{"name":"National data exchange platforms"},{"name":"WellSky"},{"name":"Health Information Exchanges"},{"name":"BEKHealth Platform","native":true},{"name":"CareTrax","native":true},{"name":"ConnectivityWise","native":true},{"name":"Cozeva","native":true},{"name":"docology","native":true},{"name":"Playback Health Pro","native":true},{"name":"TimeDoc","native":true},{"name":"Demandforce","native":true},{"name":"Health Here's Clinic Q","native":true},{"name":"Mediktor","native":true},{"name":"Promptly","native":true},{"name":"rater8","native":true},{"name":"Rheumera","native":true},{"name":"Arcadia Inform","native":true},{"name":"revBot","native":true},{"name":"SyncTimes","native":true},{"name":"Clinify","category":"clinical research"},{"name":"Zoom","category":"communication"},{"name":"NICE","category":"contact center"},{"name":"Five9","category":"contact center"},{"name":"Dialpad","category":"communication"},{"name":"Cisco","category":"communication"},{"name":"Clinic Q","category":"patient_intake"},{"name":"RSI"}]` | `[{"name":"CommonWell"},{"name":"TEFCA"},{"name":"Microsoft Azure"},{"name":"Google Cloud"},{"name":"AWS"},{"name":"Databricks"},{"name":"Snowflake"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"regional","availableCountries":["US"],"notAvailableCountries":[]}` | - |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"NextGen Enterprise","summary":"For 10+ providers","minSeats":10,"description":"Enterprise-level EHR & patient health data platform","contactSales":true},{"free":false,"name":"NextGen Office","summary":"For under 10 providers","description":"Fully-integrated EHR & PM for independent practices","contactSales":true}],"summary":"Contact sales for pricing","freeTier":false,"sourceUrl":"https://www.nextgen.com/","retrievedAt":"2026-08-04T08:41:45.020Z"}` | `{"type":"hybrid","plans":[{"free":false,"name":"Sandbox","summary":"$15k/year starting","features":["Developer environment & testing","FHIR sandbox with simulated patient data","Real-time traffic alerts","Granular event logging","Multi-factor authentication (MFA)","Role-Based Access Control (RBAC)","Audit APIs"],"commitment":"annual","components":[{"kind":"fixed","amount":15000,"period":"year","currency":"USD"}],"description":"For digital health startups (<500 employees) to build and validate prototypes in a safe development environment","contactSales":false},{"free":false,"name":"Core","summary":"$35k/year starting","features":["All Sandbox features","Live production subscriptions","Managed VPN endpoints","Data mapping and writeback","Platform API access","Automated polling","AI-powered capabilities (AI Assistant Suite, MCP server)","24/7 technical support","Dedicated message queue management","Automated elastic scaling"],"commitment":"annual","components":[{"kind":"fixed","amount":35000,"period":"year","currency":"USD"}],"description":"For teams needing secure production workflows with enterprise-grade support","contactSales":false},{"free":false,"name":"Advanced","summary":"Contact sales","features":["All Core features","Content-based routing","Conditional routing logic","Message bundling/fetching","Visual workflow mapping"],"commitment":"annual","description":"For teams requiring maximum flexibility with advanced data orchestration and custom workflows","contactSales":true}],"addOns":[{"name":"Managed Services"}],"summary":"From $15k/year (Sandbox) or $35k/year (Core) plus transparent consumption-based costs. Hybrid model with platform infrastructure fees and usage-based metered pricing.","currency":"USD","freeTier":false,"sourceUrl":"https://www.redoxengine.com/","retrievedAt":"2026-08-03T12:17:28.771Z","startingPrice":{"amount":15000,"period":"month","currency":"USD"},"billingPeriods":["year"]}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | quote |
| pricing.price_level | unknown | unknown |
| pricing.transparent | no | no |
| reliability.sla_pct | - | 99.95 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | - |
| security.pci | yes | - |
| security.soc2 | yes | yes |

## Capabilities (Healthcare Software)

| Capability | NextGen Healthcare | Redox |
|---|:--:|:--:|
| **Core** |  |  |
| Product type | Practice management | - |
| Care setting | Ambulatory / outpatient | Cross-setting |
| **Compliance** |  |  |
| HIPAA compliant / BAA available | ✓ | ✓ |
| ONC Health IT certified | ✓ | - |
| HITRUST CSF certified | - | ✓ |
| **Clinical** |  |  |
| e-Prescribing with EPCS (controlled substances) | ✓ | - |
| Built-in telehealth / video visits | ✓ | - |
| **Interoperability** |  |  |
| Interoperability standards | FHIR / SMART on FHIR | - |
| **Engagement** |  |  |
| Patient portal | ✓ | - |
| **Financial** |  |  |
| Revenue-cycle / medical billing | ✓ | - |
| **Deployment** |  |  |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| **Pricing** |  |  |
| Pricing model | Quote / contact sales | Quote / contact sales |
| **Market** |  |  |
| Target segment | Enterprise / life sciences | Enterprise / life sciences |

*Source: vioscaleAI. Generated 2026-10-16T19:29:47.459Z. "-" = undocumented, not absent.*