# NCR Aloha vs Resy

| Attribute | NCR Aloha | Resy |
|---|---|---|
| **vioscaleAI score** | 48.9 (8% (low)) | 43.7 (59% (medium)) |
| content.faq | `[{"answer":"A payment and operations system designed for retail and restaurant businesses, supporting both physical and digital transactions, local resilience when networks fail, and administration across multiple locations. It is indexed under Restaurant POS Software.","source":"https://www.ncrvoyix.com/restaurants/pos","question":"What is NCR Aloha?","confidence":0.6},{"answer":"We have confirmed browser-based access to NCR Aloha. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.ncrvoyix.com/restaurants/pos","question":"What platforms does NCR Aloha support?","confidence":0.6},{"answer":"Yes. NCR Aloha can be deployed cloud / SaaS and on-premise, so it does not have to run on the vendor's infrastructure.","source":"https://www.ncrvoyix.com/restaurants/pos","question":"Can NCR Aloha be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed GDPR for NCR Aloha. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as NCR Aloha not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.ncrvoyix.com/ja/legal/privacy-policy","question":"What security certifications does NCR Aloha have?","confidence":0.7},{"answer":"NCR Aloha is available worldwide. The vendor is headquartered in the United States.","source":"https://www.ncrvoyix.com/restaurants/pos","question":"Where is NCR Aloha available?","confidence":0.75}]` | `[{"answer":"A platform that enables diners to discover and book restaurant reservations globally while providing restaurants with tools to manage bookings and guest relationships. It is indexed under Restaurant POS Software.","source":"https://resy.com/","question":"What is Resy?","confidence":0.6},{"answer":"Resy is a paid product; published pricing starts at $249 per month. It is sold across 4 plans (Platform, Platform 360, Essential and Premium). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://resy.com/","question":"How much does Resy cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Resy. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://resy.com/","question":"What platforms does Resy support?","confidence":0.6},{"answer":"Resy is available worldwide. Its primary market is Belgium.","source":"https://resy.com/","question":"Where is Resy available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true,"hybrid":true,"on_prem":true}` | - |
| description.long | A comprehensive platform that integrates ordering, payment processing, inventory management, and loyalty programs for both in-store and digital retail and restaurant operations, with flexible cloud and local deployment options. | A platform that enables diners to discover and book restaurant reservations globally while providing restaurants with tools to manage bookings and guest relationships. |
| features.capabilities | `{"inventory":true,"venue_type":"multi","offline_mode":true,"multi_location":true,"emv_contactless":true,"online_ordering":true,"loyalty_gift_cards":true,"payment_processing":"built_in"}` | `{"venue_type":"multi","reservations":true,"discovery_network_app_listing_opentable_resy":true}` |
| integrations.count | 2 | 1 |
| integrations.list | `[{"name":"Apple Pay"},{"name":"Google Wallet"}]` | `[{"name":"Tock"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":["BE"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | - | `{"type":"subscription","plans":[{"free":false,"name":"Platform","summary":"$249/month plus 3% prepayment fee","features":["Reservation and table management","POS integrations","Walk-in waitlists","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection"],"commitment":"monthly","components":[{"kind":"fixed","amount":249,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":3}],"description":"Reservation and table management for businesses who want to take a simple approach, plus POS integrations","contactSales":false},{"free":false,"name":"Platform 360","summary":"$399/month plus 3% prepayment fee","features":["Reservation and table management","Advanced analytics dashboard","Automated guest insights","POS integrations","Walk-in waitlists","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection"],"commitment":"monthly","components":[{"kind":"fixed","amount":399,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":3}],"description":"Everything in Platform, plus more advanced analytics powering automated guest insights","contactSales":false},{"free":false,"name":"Essential","summary":"$269/month plus 3% prepayment fee","features":["Reservation and table management","Walk-in waitlists","Events and event ticketing","Notify: automated guest alerts","Advanced customization","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection"],"commitment":"monthly","components":[{"kind":"fixed","amount":269,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":3}],"description":"Essential reservation and table management, plus advanced customization and robust event ticketing tools","contactSales":false},{"free":false,"name":"Premium","summary":"$399/month plus 2% prepayment fee","features":["Reservation and table management","Walk-in waitlists","Events and event ticketing","Notify: automated guest alerts","Advanced customization","POS integrations","Premium phone support","Chat & email support","Credit card holds/cancellation fees","Deposits","Prepayment","Platform security","Chargeback protection","Customizable guest communications","Exclusive booking groups","Advanced analytics dashboard","Booking API"],"commitment":"monthly","components":[{"kind":"fixed","amount":399,"period":"month","currency":"USD"},{"of":"prepayments","kind":"percentage","rate":2}],"description":"Everything in Essential, plus lower prepayment fees, POS integrations, premium support, and robust experience tools","contactSales":false}],"summary":"From $249/month. Subscription pricing with monthly billing. Prepayment fees from 2-3%.","currency":"USD","freeTier":false,"sourceUrl":"https://resy.com/","retrievedAt":"2026-08-04T08:43:15.059Z","startingPrice":{"amount":249,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | - | no |
| pricing.model | - | commercial |
| pricing.price_level | - | high |
| pricing.transparent | - | yes |
| reliability.status_page | - | yes |
| security.gdpr | yes | - |

## Capabilities (Restaurant POS Software)

| Capability | NCR Aloha | Resy |
|---|:--:|:--:|
| **Core** |  |  |
| Venue type | Multi-concept | Multi-concept |
| **Compliance** |  |  |
| PCI DSS compliant | - | - |
| EMV chip / contactless payments | ✓ | - |
| **Reliability** |  |  |
| Offline mode | ✓ | - |
| **Front of house** |  |  |
| Online ordering | ✓ | - |
| Reservations / waitlist | - | ✓ |
| Loyalty / gift cards | ✓ | - |
| **Back of house** |  |  |
| Kitchen display system (KDS) | - | - |
| Inventory management | ✓ | - |
| **Integrations** |  |  |
| Delivery integrations (DoorDash/Uber Eats/Grubhub) | - | - |
| **Hardware** |  |  |
| Proprietary hardware ecosystem (terminals/KDS) | - | - |
| **Market** |  |  |
| Multi-location support | ✓ | - |
| Target segment | - | - |
| **Payments** |  |  |
| Payment processing | Built-in / proprietary processor | - |
| **Pricing** |  |  |
| Pricing model | - | - |

*Source: vioscaleAI. Generated 2026-10-16T20:59:42.441Z. "-" = undocumented, not absent.*