# MURAL vs Zoom

| Attribute | MURAL | Zoom |
|---|---|---|
| **vioscaleAI score** | 62 (73% (medium)) | 64.4 (72% (medium)) |
| content.faq | `[{"answer":"A cloud-based platform where teams collaborate visually in real-time on strategy and projects, with AI-assisted templates, built-in project integrations, and enterprise security controls. It is indexed under Collaboration Software.","source":"https://www.mural.co","question":"What is MURAL?","confidence":0.6},{"answer":"MURAL offers a free tier, so you can start without paying. Paid plans start at $9.99 per member per month. Pricing changes often, so verify at source before relying on it.","source":"https://www.mural.co/pricing","question":"Is MURAL free?","confidence":0.6},{"answer":"MURAL supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.mural.co","question":"What platforms does MURAL support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for MURAL, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.mural.co","question":"Can MURAL be self-hosted?","confidence":0.6},{"answer":"We have confirmed 17 integrations for MURAL, including Microsoft Teams, Webex, Zoom, Jira Cloud, Google Workspace, Slack, Adobe Creative Cloud and Butter, plus 9 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.mural.co","question":"What does MURAL integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for MURAL. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as MURAL not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.mural.co/trust-and-security","question":"What security certifications does MURAL have?","confidence":0.7},{"answer":"MURAL is available worldwide. Its primary market is the United States.","source":"https://www.mural.co/pricing","question":"Where is MURAL available?","confidence":0.75}]` | `[{"answer":"Cloud-based suite that integrates video conferencing, instant messaging, phone services, email, and collaboration tools into one platform. Supports meetings up to 500+ participants with recording, transcription, and AI-assisted features. It is indexed under Collaboration Software.","source":"https://zoom.us/pricing/education","question":"What is Zoom?","confidence":0.6},{"answer":"Zoom offers a free tier, so you can start without paying. Paid plans are also available: School and Campus, School and Campus Plus and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://zoom.us/pricing/education","question":"Is Zoom free?","confidence":0.6},{"answer":"Zoom supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://zoom.us/pricing/education","question":"What platforms does Zoom support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Zoom, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://zoom.us/pricing/education","question":"Can Zoom be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for Zoom, including Skype for Business (Lync), Learning Tools Interoperability (LTI) and Third-party applications via App Marketplace. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://zoom.us/pricing/education","question":"What does Zoom integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Zoom. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zoom not holding them. Always confirm compliance directly before you rely on it.","source":"https://explore.zoom.us/de/trust/resources/vendor-relations/","question":"What security certifications does Zoom have?","confidence":0.7},{"answer":"Zoom is available worldwide. Its primary markets are the United States and Canada.","source":"https://zoom.us/pricing/education","question":"Where is Zoom available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based platform for visual team collaboration using shared digital canvases with sticky notes, shapes, and frameworks. Teams work together in real time with AI assistance and expert-designed templates to facilitate workshops, align stakeholders, and move ideas from strategy through delivery. | A comprehensive unified communications solution offering video conferencing, instant messaging, cloud-based phone service, webinars, and workplace collaboration features, deployable in cloud or on-premises environments. |
| features.capabilities | `{"hosting":"cloud","sso_scim":true,"free_tier":true,"iso_27001":true,"messaging":true,"api_access":true,"whiteboard":true,"soc2_type_ii":true,"pricing_model":"per_user_seat_monthly","architecture_model":"managed_cloud_saas","compliance_controls":true,"guest_external_access":true,"two_way_jira_asana_linear_card_sync":true,"real_time_multiplayer_crdt_cursor_sync":true,"custom_template_library_for_kanban_and_retros":true,"embeddable_sdk_or_iframe_for_third_party_apps":true,"agile_ceremony_facilitation_timers_voting_cards":true}` | `{"soc2":true,"hosting":"cloud","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"ai_assistant":true,"browser_join":true,"pstn_dial_in":true,"webinar_mode":true,"e2e_encryption":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":true,"hipaa_available":true,"max_participants":"300-500+","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` |
| integrations.count | 23 | 2 |
| integrations.list | `[{"name":"Microsoft Teams"},{"name":"Webex"},{"name":"Zoom"},{"name":"Jira Cloud"},{"name":"Google Workspace"},{"name":"Slack"},{"name":"Adobe Creative Cloud"},{"name":"Butter"},{"name":"Asana","native":true,"category":"project_management","direction":"bidirectional"},{"name":"Microsoft Planner","native":true,"category":"project_management","direction":"bidirectional"},{"name":"Salesforce","native":true,"category":"crm","direction":"bidirectional"},{"name":"Rally","native":true,"category":"project_management","direction":"bidirectional"},{"name":"Adobe Creative Cloud Library","native":true,"category":"design","direction":"unidirectional"},{"name":"Noun Project","native":true,"category":"design","direction":"unidirectional"},{"name":"GIPHY","native":true,"category":"content","direction":"unidirectional"},{"name":"Unsplash","native":true,"category":"content","direction":"unidirectional"},{"name":"LinkedIn","native":true,"category":"social","direction":"unidirectional"},{"name":"Jira","native":true,"category":"project_management","direction":"bidirectional"},{"name":"Azure DevOps","native":true,"category":"project_management","direction":"bidirectional"},{"name":"Figma","native":true,"category":"design","direction":"outbound"},{"name":"GitHub","native":true,"category":"development","direction":"bidirectional"},{"name":"Linear","native":true,"category":"project_management","direction":"bidirectional"},{"name":"Microsoft Outlook","native":true,"category":"email","direction":"outbound"},{"name":"Splunk","native":true,"category":"analytics","direction":"outbound"},{"name":"Trello","native":true,"category":"project_management","direction":"outbound"},{"name":"Zapier","native":true,"category":"automation","direction":"bidirectional"},{"name":"Google Docs","native":true,"category":"productivity","direction":"bidirectional"},{"name":"Google Sheets","native":true,"category":"productivity","direction":"bidirectional"},{"name":"Excel","native":true,"category":"productivity","direction":"bidirectional"},{"name":"Google Calendar","native":true,"category":"calendar","direction":"outbound"},{"name":"Notion","native":true,"category":"productivity","direction":"outbound"},{"name":"Microsoft Copilot","native":true,"category":"ai","direction":"bidirectional"},{"name":"Mural API","native":true,"category":"development","direction":"bidirectional"}]` | `[{"name":"Skype for Business (Lync)"},{"name":"Learning Tools Interoperability (LTI)"},{"name":"Third-party applications via App Marketplace"},{"name":"Microsoft 365","native":true},{"name":"Google","native":true}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","CA"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` |
| pricing | `{"type":"freemium","plans":[{"free":true,"name":"Free"},{"free":false,"name":"Team+"},{"free":false,"name":"Business"},{"free":false,"name":"Enterprise"}],"summary":"Free tier available; paid plans from Team+ through Enterprise","freeTier":true,"sourceUrl":"https://www.mural.co","retrievedAt":"2026-10-05T11:07:32.757Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"School and Campus","features":["Meetings up to 300 participants for 30 hours","Team Chat with direct, channel, and group messaging","Unlimited whiteboards","Screen sharing with co-annotation","Breakout rooms and polling","Automated captions and recording transcripts","Personal Meeting ID and waiting room","Virtual backgrounds and filters","Zoom Mail and Calendar","Tasks and file attachments","Streaming and reporting","Admin portal and user management","SSO and custom mail domain","REST API access"],"description":"Basic tier for schools with core meeting and chat features","contactSales":false,"includedLimits":{"participants":"300","meeting_duration_hours":"30","cloud_storage_gb_per_user":"5"}},{"free":false,"name":"School and Campus Plus","features":["All School and Campus features plus:","Zoom Phone with unlimited internal calling","Metered outbound calling within US & Canada","10GB cloud storage per user","LTI integration","Custom branding","Managed domains","Multi-region storage and media control","Device management","Language interpretations"],"description":"Mid-tier with phone service and administrative features","contactSales":false,"includedLimits":{"participants":"300","cloud_storage_gb_per_user":"10"}},{"free":false,"name":"Enterprise","features":["Meetings up to 500+ participants","Webinars up to 500 attendees","Unlimited cloud storage","Zoom Phone with unlimited calling","Conference Room Connector","Information barriers and compliance policies","Archival and data loss prevention APIs","Advanced reporting and user management"],"description":"Full-featured tier for large organizations with advanced controls","contactSales":true,"includedLimits":{"participants":"500+","webinar_attendees":"500","cloud_storage_gb_per_user":"None"}}],"freeTier":true,"sourceUrl":"https://zoom.us/pricing/education","retrievedAt":"2026-08-14T15:24:25.644Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.starting_price | `{"amount":9.99,"currency":"USD"}` | - |
| pricing.transparent | no | no |
| reliability.sla_pct | - | 99.99 |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO 27001","status":"active"},{"name":"ISO 42001","status":"active"},{"name":"Microsoft SSPA","status":"active"}]` | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO 27701","status":"active"}]` |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | yes | yes |
| security.soc2 | yes | yes |
| security.trust_center | https://www.mural.co/trust-and-security | https://explore.zoom.us/de/trust/resources/vendor-relations/ |

## Capabilities (Collaboration Software)

| Capability | MURAL | Zoom |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | - | ✓ |
| Whiteboard | ✓ | ✓ |
| **Meetings** |  |  |
| Screen sharing | - | ✓ |
| Recording / transcription | - | Recording + AI notes |
| **Security** |  |  |
| End-to-end encryption | - | ✓ |
| SSO / SCIM | ✓ | ✓ |
| **Access** |  |  |
| Guest / external access | ✓ | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |
| **Scale** |  |  |
| Max participants | - | 300-500+ |
| **Ecosystem** |  |  |
| App marketplace | - | ✓ |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T19:03:03.959Z. "-" = undocumented, not absent.*