# MURAL vs Whereby

**Leader by vioscaleAI score:** Whereby

| Attribute | MURAL | Whereby |
|---|---|---|
| **vioscaleAI score** | 62 (73% (medium)) | 85.5 (73% (medium)) |
| content.faq | `[{"answer":"A cloud-based platform where teams collaborate visually in real-time on strategy and projects, with AI-assisted templates, built-in project integrations, and enterprise security controls. It is indexed under Collaboration Software.","source":"https://www.mural.co","question":"What is MURAL?","confidence":0.6},{"answer":"MURAL offers a free tier, so you can start without paying. Paid plans start at $9.99 per member per month. Pricing changes often, so verify at source before relying on it.","source":"https://www.mural.co/pricing","question":"Is MURAL free?","confidence":0.6},{"answer":"MURAL supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.mural.co","question":"What platforms does MURAL support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for MURAL, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.mural.co","question":"Can MURAL be self-hosted?","confidence":0.6},{"answer":"We have confirmed 17 integrations for MURAL, including Microsoft Teams, Webex, Zoom, Jira Cloud, Google Workspace, Slack, Adobe Creative Cloud and Butter, plus 9 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.mural.co","question":"What does MURAL integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for MURAL. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as MURAL not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.mural.co/trust-and-security","question":"What security certifications does MURAL have?","confidence":0.7},{"answer":"MURAL is available worldwide. Its primary market is the United States.","source":"https://www.mural.co/pricing","question":"Where is MURAL available?","confidence":0.75}]` | `[{"answer":"A cloud-based video meeting service that enables entire companies to connect with unlimited user accounts per subscription, includes meeting recording and customized branding, and supports groups up to 50 people with upgradeable capacity. It is indexed under Collaboration Software.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"What is Whereby?","confidence":0.6},{"answer":"Whereby offers a free tier, so you can start without paying. Paid plans start at $14.99 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"Is Whereby free?","confidence":0.6},{"answer":"Whereby supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"What platforms does Whereby support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Whereby, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"Can Whereby be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Whereby, including Google Calendar, Microsoft Outlook, Google Docs, Trello, YouTube, Slack and Chrome. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"What does Whereby integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Whereby. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Whereby not holding them. Always confirm compliance directly before you rely on it.","source":"https://whereby.com/information/security/","question":"What security certifications does Whereby have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based platform for visual team collaboration using shared digital canvases with sticky notes, shapes, and frameworks. Teams work together in real time with AI assistance and expert-designed templates to facilitate workshops, align stakeholders, and move ideas from strategy through delivery. | A privacy-first video conferencing API built in Europe, offering reliable video calls for teams and platforms with flexible pay-per-use billing. |
| features.capabilities | `{"hosting":"cloud","sso_scim":true,"free_tier":true,"iso_27001":true,"messaging":true,"api_access":true,"whiteboard":true,"soc2_type_ii":true,"pricing_model":"per_user_seat_monthly","architecture_model":"managed_cloud_saas","compliance_controls":true,"guest_external_access":true,"two_way_jira_asana_linear_card_sync":true,"real_time_multiplayer_crdt_cursor_sync":true,"custom_template_library_for_kanban_and_retros":true,"embeddable_sdk_or_iframe_for_third_party_apps":true,"agile_ceremony_facilitation_timers_voting_cards":true}` | `{"soc2":true,"hosting":"cloud","free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"open_source":true,"ai_assistant":true,"browser_join":true,"breakout_rooms":true,"e2e_encryption":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":false,"hipaa_available":true,"max_participants":"200","live_transcription":true,"compliance_controls":true,"virtual_backgrounds":true,"guest_external_access":true,"recording_transcription":"recording"}` |
| integrations.count | 23 | 5 |
| integrations.list | `[{"name":"Microsoft Teams"},{"name":"Webex"},{"name":"Zoom"},{"name":"Jira Cloud"},{"name":"Google Workspace"},{"name":"Slack"},{"name":"Adobe Creative Cloud"},{"name":"Butter"},{"name":"Asana","native":true,"category":"project_management","direction":"bidirectional"},{"name":"Microsoft Planner","native":true,"category":"project_management","direction":"bidirectional"},{"name":"Salesforce","native":true,"category":"crm","direction":"bidirectional"},{"name":"Rally","native":true,"category":"project_management","direction":"bidirectional"},{"name":"Adobe Creative Cloud Library","native":true,"category":"design","direction":"unidirectional"},{"name":"Noun Project","native":true,"category":"design","direction":"unidirectional"},{"name":"GIPHY","native":true,"category":"content","direction":"unidirectional"},{"name":"Unsplash","native":true,"category":"content","direction":"unidirectional"},{"name":"LinkedIn","native":true,"category":"social","direction":"unidirectional"},{"name":"Jira","native":true,"category":"project_management","direction":"bidirectional"},{"name":"Azure DevOps","native":true,"category":"project_management","direction":"bidirectional"},{"name":"Figma","native":true,"category":"design","direction":"outbound"},{"name":"GitHub","native":true,"category":"development","direction":"bidirectional"},{"name":"Linear","native":true,"category":"project_management","direction":"bidirectional"},{"name":"Microsoft Outlook","native":true,"category":"email","direction":"outbound"},{"name":"Splunk","native":true,"category":"analytics","direction":"outbound"},{"name":"Trello","native":true,"category":"project_management","direction":"outbound"},{"name":"Zapier","native":true,"category":"automation","direction":"bidirectional"},{"name":"Google Docs","native":true,"category":"productivity","direction":"bidirectional"},{"name":"Google Sheets","native":true,"category":"productivity","direction":"bidirectional"},{"name":"Excel","native":true,"category":"productivity","direction":"bidirectional"},{"name":"Google Calendar","native":true,"category":"calendar","direction":"outbound"},{"name":"Notion","native":true,"category":"productivity","direction":"outbound"},{"name":"Microsoft Copilot","native":true,"category":"ai","direction":"bidirectional"},{"name":"Mural API","native":true,"category":"development","direction":"bidirectional"}]` | `[{"name":"Google Calendar"},{"name":"Microsoft Outlook"},{"name":"Google Docs"},{"name":"Trello"},{"name":"YouTube"},{"name":"Slack"},{"name":"Chrome"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"freemium","plans":[{"free":true,"name":"Free"},{"free":false,"name":"Team+"},{"free":false,"name":"Business"},{"free":false,"name":"Enterprise"}],"summary":"Free tier available; paid plans from Team+ through Enterprise","freeTier":true,"sourceUrl":"https://www.mural.co","retrievedAt":"2026-10-05T11:07:32.757Z"}` | `{"type":"usage","plans":[{"free":true,"name":"Test","summary":"Free with 2,000 participant minutes per month","features":["Up to 2,000 participant minutes per month","Developer community","Email support","Limited white labelling"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"participant_minutes":"2,000/mo"}},{"free":false,"name":"Build","summary":"$9.99/month plus $0.004 per participant minute","features":["2,000 included participant minutes per month","Additional participant minutes at $0.004 each","Session transcriptions from $0.0065 per unmuted participant minute","Custom branding","Cloud recording at $0.01 per minute","Live captions","Recording transcriptions at $0.024 per minute","Included monthly storage","Additional storage at $0.0015 per GB per day","Insights suite (analytics)","Breakout groups","Screensharing","Chat","Waiting rooms","Background effects","Remove Whereby branding","File sharing","Developer community","Email support (1 business day response)"],"components":[{"kind":"fixed","amount":9.99,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"participant_minute"},"kind":"metered","amount":0.004,"currency":"USD"}],"contactSales":false,"includedLimits":{"participant_minutes":"2,000/mo"}},{"free":false,"name":"Enterprise","summary":"Custom pricing tailored for enterprise needs","features":["Volume discounts","Early access to new features","Implementation support","Technical Success Manager","HIPAA compliance included","Slack channel support"],"contactSales":true}],"addOns":[{"name":"HIPAA Compliance","components":[{"kind":"fixed","amount":16.99,"period":"month","currency":"USD"}]},{"name":"Technical Onboarding","components":[{"kind":"fixed","amount":16.99,"period":"month","currency":"USD"}]}],"summary":"Free tier with 2,000 participant minutes per month, or $9.99/month plus usage fees","currency":"USD","freeTier":true,"sourceUrl":"https://whereby.com/information/embedded/pricing","retrievedAt":"2026-10-05T12:43:25.779Z","startingPrice":{"amount":9.99,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.starting_price | `{"amount":9.99,"currency":"USD"}` | `{"amount":9.99,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.sla_pct | - | 99.9 |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO 27001","status":"active"},{"name":"ISO 42001","status":"active"},{"name":"Microsoft SSPA","status":"active"}]` | `[{"name":"ISO 27001","status":"active"}]` |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | yes | yes |
| security.pci | - | yes |
| security.soc2 | yes | yes |
| security.trust_center | https://www.mural.co/trust-and-security | https://whereby.com/information/security/vdp/hof/ |

## Capabilities (Collaboration Software)

| Capability | MURAL | Whereby |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | - | ✓ |
| Whiteboard | ✓ | ✓ |
| **Meetings** |  |  |
| Screen sharing | - | ✓ |
| Recording / transcription | - | Recording |
| **Security** |  |  |
| End-to-end encryption | - | ✓ |
| SSO / SCIM | ✓ | - |
| **Access** |  |  |
| Guest / external access | ✓ | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |
| **Scale** |  |  |
| Max participants | - | 200 |
| **Ecosystem** |  |  |
| App marketplace | - | ✗ |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T19:03:10.955Z. "-" = undocumented, not absent.*