# monday.com vs Smartsheet

**Leader by vioscaleAI score:** monday.com

| Attribute | monday.com | Smartsheet |
|---|---|---|
| **vioscaleAI score** | 82.8 (71% (medium)) | 42.2 (72% (medium)) |
| content.faq | `[{"answer":"monday.com is a cloud-based work platform enabling teams to collaborate, automate routine tasks, and integrate external tools into a unified workspace. It provides project management, workflow automation, and AI agent capabilities designed to reduce manual work across departments like marketing, sales, operations, and IT. The platform serves over 250,000 customers globally, including a significant portion of Fortune 500 companies.","source":"https://monday.com","question":"What is monday.com and what primary problems does it solve?","confidence":0.95},{"answer":"Yes, monday.com includes a free plan supporting up to 2 users with access to 3 boards, 3 documents, and over 200 templates. The free tier provides a foundation for small teams to evaluate the platform before upgrading to paid plans.","source":"https://monday.com/pricing","question":"Does monday.com offer a free tier?","confidence":0.92},{"answer":"monday.com uses a per-seat subscription model with multiple product lines (Work Management, CRM, Service, Dev) starting at approximately £8 per user per month. All paid plans include AI credits for features like agent automation and workflow builders; annual billing typically offers a discount compared to monthly billing.","source":"https://monday.com/pricing","question":"What is monday.com's pricing model?","confidence":0.9},{"answer":"monday.com is a commercial, proprietary Software-as-a-Service platform. It is not open-source and operates exclusively as a cloud-hosted subscription service with no self-hosted or on-premise deployment options available.","source":"https://monday.com","question":"Is monday.com open-source or proprietary software?","confidence":0.93},{"answer":"monday.com supports over 850 integrations with tools including Slack, Microsoft Teams, Jira, GitHub, Salesforce, HubSpot, and Zendesk. Integration methods include native connectors, no-code platforms like Zapier and Make, and custom APIs for developers seeking deeper customization.","source":"https://monday.com/integrations","question":"How many integrations does monday.com support and which are most common?","confidence":0.95},{"answer":"monday.com is delivered as a web platform and includes native mobile applications for iOS and Android, allowing users to manage work from desktops, tablets, and smartphones. All versions access the same centralized workspace and data.","source":"https://monday.com","question":"What platforms and mobile support does monday.com offer?","confidence":0.92},{"answer":"monday.com maintains SOC2 Type II, GDPR, ISO 27001, and HIPAA certifications, making it compliant for organizations operating in regulated industries or managing sensitive data. The platform emphasizes data isolation and enterprise-grade security controls.","source":"https://monday.com","question":"What compliance and security standards does monday.com meet?","confidence":0.91},{"answer":"monday.com differentiates itself through native AI agent integration, allowing workflows to be automated and managed with AI assistance rather than manual input alone. While platforms like Asana, ClickUp, and Jira focus on task management and tracking, monday.com positions itself as an AI-augmented workspace where humans and AI agents collaborate to drive results across enterprise departments.","source":"https://monday.com","question":"What is the difference between monday.com and typical project management alternatives?","confidence":0.88}]` | `[{"answer":"A project and portfolio management platform that helps teams coordinate work across tools, automate workflows, track milestones and dependencies, allocate resources, and gain real-time visibility through dashboards and reporting. It is indexed under Project Management Software.","source":"https://www.smartsheet.com","question":"What is Smartsheet?","confidence":0.6},{"answer":"Smartsheet does not publish its prices. Pricing is quoted on request, across 2 plans (Business and Enterprise), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.smartsheet.com","question":"How much does Smartsheet cost?","confidence":0.6},{"answer":"Smartsheet supports the web and iOS. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.smartsheet.com","question":"What platforms does Smartsheet support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Smartsheet, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.smartsheet.com","question":"Can Smartsheet be self-hosted?","confidence":0.6},{"answer":"We have confirmed 4 integrations for Smartsheet, including DocuSign, ERPs, CRMs and HCMs. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.smartsheet.com","question":"What does Smartsheet integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA for Smartsheet. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Smartsheet not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.smartsheet.com/trust/compliance/hipaa","question":"What security certifications does Smartsheet have?","confidence":0.7},{"answer":"Smartsheet is available in the United States and the EU. Its primary markets are the United States and the EU.","source":"https://www.smartsheet.com","question":"Where is Smartsheet available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | monday.com CRM helps sales teams manage customer relationships, automate lead qualification and engagement, and track customer interactions across web and mobile apps using customizable boards and AI-powered workflows. | A platform for managing projects, portfolios, and operations with real-time visibility, workflow automation, cross-team resource planning, and centralized dashboards. |
| features.capabilities | `{"gantt":true,"views":"advanced","docs_wiki":true,"api_access":true,"dependencies":true,"guest_access":true,"custom_fields":true,"time_tracking":true,"task_management":true,"workflow_automation":true,"reporting_dashboards":true}` | `{"gantt":true,"views":"advanced","docs_wiki":false,"api_access":true,"dependencies":true,"guest_access":true,"task_management":true,"workflow_automation":true,"reporting_dashboards":true}` |
| integrations.count | 5 | 4 |
| integrations.list | `[{"name":"GitHub"},{"name":"Google Ads"},{"name":"Tracket"},{"name":"Slack","category":"chat","direction":"bidirectional"},{"name":"Zoom","category":"video","direction":"bidirectional"},{"name":"Email","native":true,"category":"communication","direction":"bidirectional"},{"name":"VS Code","native":true,"category":"development","direction":"bidirectional"},{"name":"WorkCanvas","native":true}]` | `[{"name":"DocuSign"},{"name":"ERPs"},{"name":"CRMs"},{"name":"HCMs"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":["US","EU"],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"ios":true,"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Enterprise","contactSales":true}],"summary":"From £13/month; 14-day free trial; 18% discount for annual billing","currency":"GBP","freeTier":true,"sourceUrl":"https://monday.com/crm/pricing","retrievedAt":"2026-10-07T13:47:15.456Z","freeTrialDays":14,"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Business","features":["Document generation automation","PDF builder"],"contactSales":true},{"free":false,"name":"Enterprise","features":["Document generation automation","DocuSign mapping","DataTable","Advanced Work Management"],"contactSales":true}],"summary":"Contact sales. 14-day free trial available.","currency":"USD","freeTier":false,"sourceUrl":"https://www.smartsheet.com","retrievedAt":"2026-08-14T16:39:07.081Z","freeTrialDays":14}` |
| pricing.free_tier | yes | yes |
| pricing.model | quote | freemium |
| pricing.price_level | low | low |
| pricing.starting_price | `{"amount":23.4,"currency":"GBP"}` | - |
| pricing.transparent | yes | no |
| release.cadence_days | 14 | - |
| reliability.sla_pct | 99.9 | - |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"ISO/IEC 27001","status":"active"}]` | - |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | - |
| security.hipaa | yes | yes |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |

## Capabilities (Project Management Software)

| Capability | monday.com | Smartsheet |
|---|:--:|:--:|
| **Core** |  |  |
| Tasks & subtasks | ✓ | ✓ |
| Board / list / timeline views | Board + Gantt + calendar | Board + Gantt + calendar |
| **Planning** |  |  |
| Gantt / timeline | ✓ | ✓ |
| Task dependencies | ✓ | ✓ |
| Time tracking | ✓ | - |
| **Automation** |  |  |
| Automation / rules | ✓ | ✓ |
| **Flexibility** |  |  |
| Custom fields | ✓ | - |
| **Collaboration** |  |  |
| Docs / wiki | ✓ | ✗ |
| Guest / client access | ✓ | ✓ |
| **Insight** |  |  |
| Dashboards & reporting | ✓ | ✓ |
| **Extensibility** |  |  |
| Public API | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T21:46:58.504Z. "-" = undocumented, not absent.*