# Microsoft Dynamics 365 Sales vs Nimble

**Leader by vioscaleAI score:** Nimble

| Attribute | Microsoft Dynamics 365 Sales | Nimble |
|---|---|---|
| **vioscaleAI score** | 47.7 (8% (low)) | 69 (54% (medium)) |
| content.faq | `[{"answer":"Dynamics 365 Sales is a customer relationship management platform designed for sales teams. It combines traditional CRM capabilities with AI-powered features to help teams improve efficiency through automated lead qualification, deal analysis, and actionable sales insights.","source":"https://dynamics.microsoft.com/en-us/crm/sales/","question":"What is Microsoft Dynamics 365 Sales?","confidence":0.9},{"answer":"This solution is intended for sales teams seeking to improve their efficiency and close more deals. It supports both individual sales activities and broader organizational sales processes.","source":"https://dynamics.microsoft.com/en-us/crm/sales/","question":"Who is Dynamics 365 Sales designed for?","confidence":0.85},{"answer":"The platform provides three core capabilities: pipeline management to track deals through sales stages, lead scoring to identify high-potential prospects, and workflow automation to streamline repetitive sales processes. Together, these features help teams work more efficiently.","source":"https://dynamics.microsoft.com/en-us/crm/sales/","question":"What are the main features of Dynamics 365 Sales?","confidence":0.95},{"answer":"The platform uses AI to automate lead qualification (identifying promising prospects), analyze deals (assessing opportunity value), and generate sales insights (providing data-driven recommendations). This AI assistance reduces manual work and supports better decision-making.","source":"https://dynamics.microsoft.com/en-us/crm/sales/","question":"How does AI assist sales teams in Dynamics 365 Sales?","confidence":0.9},{"answer":"Yes, the platform includes workflow automation to streamline repetitive sales tasks. This frees up sales representatives to focus on relationship-building and closing deals.","source":"https://dynamics.microsoft.com/en-us/crm/sales/","question":"Does Dynamics 365 Sales include workflow automation?","confidence":0.9},{"answer":"Lead scoring is a built-in feature that helps sales teams identify and prioritize prospects most likely to convert. This allows sales representatives to concentrate their efforts on the highest-value opportunities.","source":"https://dynamics.microsoft.com/en-us/crm/sales/","question":"How does lead scoring work in Dynamics 365 Sales?","confidence":0.9},{"answer":"The platform generates AI-powered sales insights to help teams understand deal dynamics and customer patterns. These insights enable sales teams to make informed decisions and adjust their strategy based on real-time data.","source":"https://dynamics.microsoft.com/en-us/crm/sales/","question":"What kind of sales insights does Dynamics 365 Sales provide?","confidence":0.85}]` | `[{"answer":"An all-in-one CRM solution that integrates contact management, email marketing, workflow automation, and lead capture. It enables teams to manage relationships, nurture leads through automated sequences, and track sales pipelines in a single interface. It is indexed under CRM Software.","source":"https://www.nimble.com/pricing/","question":"What is Nimble?","confidence":0.6},{"answer":"Nimble offers a free tier, so you can start without paying. Paid plans start at $24.90 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.nimble.com/pricing/","question":"Is Nimble free?","confidence":0.6},{"answer":"Nimble supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.nimble.com/pricing/","question":"What platforms does Nimble support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Nimble, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.nimble.com/pricing/","question":"Can Nimble be self-hosted?","confidence":0.6},{"answer":"We have confirmed 23 integrations for Nimble, including Microsoft 365, Google Workspace, LinkedIn, PhoneBurner, Constant Contact, Microsoft Teams, Microsoft Outlook and Zapier, plus 15 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.nimble.com/pricing/","question":"What does Nimble integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Nimble. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Nimble not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.nimble.com/company/privacy/","question":"What security certifications does Nimble have?","confidence":0.7},{"answer":"Nimble is available worldwide. Its primary market is the United States.","source":"https://www.nimble.com/pricing/","question":"Where is Nimble available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true,"hybrid":true,"on_prem":true}` | `{"cloud":true}` |
| description.long | A cloud-based customer relationship management solution that helps sales organizations manage deals, automate workflows, and close business faster with AI-driven capabilities. | A cloud-based CRM platform that consolidates contacts from multiple sources and enriches them with social and business data. It provides small teams with contact management, email integration, marketing automation, and workflow tools to manage customer relationships effectively. |
| features.capabilities | `{"contact_management":true,"pipeline_management":true,"workflow_automation":true,"reporting_dashboards":true}` | `{"api_access":true,"mobile_app":true,"forecasting":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}` |
| integrations.count | 1 | 120 |
| integrations.list | `[{"name":"Power Platform"}]` | `[{"name":"Microsoft 365"},{"name":"Google Workspace"},{"name":"LinkedIn"},{"name":"PhoneBurner"},{"name":"Constant Contact"},{"name":"Microsoft Teams"},{"name":"Microsoft Outlook","native":true,"category":"email","direction":"bidirectional"},{"name":"Zapier","native":false,"category":"automation","direction":"bidirectional"},{"name":"MailChimp","native":false,"category":"email_marketing","direction":"outbound"},{"name":"ActiveCampaign","native":false,"category":"crm","direction":"outbound"},{"name":"Zoho CRM","native":false,"category":"crm","direction":"bidirectional"},{"name":"Wufoo","native":false,"category":"forms","direction":"inbound"},{"name":"PandaDoc","native":false,"category":"documents","direction":"bidirectional"},{"name":"JustCall","native":false,"category":"telephony","direction":"bidirectional"},{"name":"KrispCall","native":false,"category":"telephony","direction":"bidirectional"},{"name":"TalkDesk","native":false,"category":"call_center","direction":"bidirectional"},{"name":"FunnelFLARE","native":false,"category":"sales_automation","direction":"bidirectional"},{"name":"ActiveDEMAND","native":false,"category":"marketing_automation","direction":"bidirectional"},{"name":"LinkNimble","native":false,"category":"social_selling","direction":"inbound"},{"name":"Dedupely","native":false,"category":"data_management","direction":"inbound"},{"name":"CallPal","native":false,"category":"calling","direction":"bidirectional"},{"name":"GeoMaps","native":false,"category":"mapping","direction":"inbound"},{"name":"Bit Integrations","native":false,"category":"automation","direction":"bidirectional"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":["US","CA"],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | - | `{"type":"subscription","plans":[{"free":false,"name":"Business","summary":"$24.90/seat/month (annual) or $29/seat/month (monthly)","features":["AI-Powered Email Creation Tools","25,000 Contact Records","2 GB/Seat Storage","Microsoft 365 & Google Workspace Integration","Nimble Prospector","Group Messaging (1,000 messages/month)","Daily Live Q&A Sessions","Email Support","Weekly Training Webinars","Free 1:1 Calls","Articles & Videos"],"minSeats":1,"components":[{"kind":"per_unit","unit":"seat","amount":29,"period":"month","currency":"USD"}],"description":"Core CRM for small teams with contact management, email integration, and workflow automation","contactSales":false,"includedLimits":{"storage":"2GB/seat","contacts":"25,000"}}],"addOns":[{"name":"Email Marketing","components":[{"kind":"fixed","amount":15,"period":"month","currency":"USD"}]},{"name":"Data Enrichment","components":[{"per":{"qty":100,"unit":"credits"},"kind":"metered","amount":10,"period":"month","currency":"USD"}]},{"name":"Web Chat & Web Forms","components":[{"kind":"fixed","amount":12,"period":"month","currency":"USD"}]},{"name":"Additional Contacts","components":[{"per":{"qty":10000,"unit":"contacts"},"kind":"metered","amount":10,"period":"month","currency":"USD"}]},{"name":"Additional Storage","components":[{"per":{"qty":10,"unit":"GB"},"kind":"metered","amount":10,"period":"month","currency":"USD"}]}],"summary":"From $24.90/seat/month (annual) or $29/seat/month (monthly). Free 14-day trial, no credit card required.","currency":"USD","freeTier":true,"sourceUrl":"https://www.nimble.com/pricing/","retrievedAt":"2026-09-22T13:50:46.183Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":29,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | - | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | - | mid |
| pricing.starting_price | - | `{"amount":29,"currency":"USD"}` |
| pricing.transparent | - | yes |
| reliability.status_page | - | yes |
| security.certifications | - | `[{"name":"EU-U.S. Data Privacy Framework","status":"active","evidenceUrl":"https://www.dataprivacyframework.gov/"},{"name":"UK Extension to EU-U.S. Data Privacy Framework","status":"active","evidenceUrl":"https://www.dataprivacyframework.gov/"},{"name":"Swiss-U.S. Data Privacy Framework","status":"active","evidenceUrl":"https://www.dataprivacyframework.gov/"}]` |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.trust_center | https://www.microsoft.com/en-us/security | - |

## Capabilities (CRM Software)

| Capability | Microsoft Dynamics 365 Sales | Nimble |
|---|:--:|:--:|
| **Core** |  |  |
| Contact & account management | ✓ | ✓ |
| Deal / pipeline management | ✓ | ✓ |
| Lead scoring | - | - |
| **Communication** |  |  |
| Email sync & tracking | - | ✓ |
| **Automation** |  |  |
| Marketing automation | - | ✓ |
| Workflow automation | ✓ | ✓ |
| **Insight** |  |  |
| Reporting & dashboards | ✓ | ✓ |
| Sales forecasting | - | ✓ |
| **Access** |  |  |
| Native mobile app | - | ✓ |
| **Extensibility** |  |  |
| Public API | - | ✓ |
| Custom fields & objects | - | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T18:57:38.511Z. "-" = undocumented, not absent.*