# Mattermost vs Zoho Cliq

**Leader by vioscaleAI score:** Mattermost

| Attribute | Mattermost | Zoho Cliq |
|---|---|---|
| **vioscaleAI score** | 67 (65% (medium)) | 60 (71% (medium)) |
| activity.commits_last_30d | 100 | - |
| adoption.dependent_repos | 371 | - |
| adoption.github_stars | 39,264 | - |
| content.faq | `[{"answer":"Mattermost is a self-hosted or cloud-based collaboration platform offering secure messaging, voice calling, screen sharing, workflow automation, and AI-assisted tools for teams and enterprises. It is indexed under Collaboration Software.","source":"https://mattermost.com","question":"What is Mattermost?","confidence":0.6},{"answer":"Mattermost offers a free tier, so you can start without paying. Paid plans are also available: Open Source, Enterprise E10 and Enterprise E20. Pricing changes often, so verify at source before relying on it.","source":"https://mattermost.com","question":"Is Mattermost free?","confidence":0.6},{"answer":"Mattermost supports the web, Windows, macOS, Linux, iOS, Android and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://mattermost.com","question":"What platforms does Mattermost support?","confidence":0.6},{"answer":"Yes. Mattermost can be deployed cloud / SaaS, hybrid, on-premise and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://mattermost.com","question":"Can Mattermost be self-hosted?","confidence":0.6},{"answer":"We have confirmed 14 integrations for Mattermost, including Slack, Git, Jenkins, Twitter, Bugzilla, RSS, Gerrit and Redmine, plus 6 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://mattermost.com","question":"What does Mattermost integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Mattermost. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Mattermost not holding them. Always confirm compliance directly before you rely on it.","source":"https://mattermost.com/security","question":"What security certifications does Mattermost have?","confidence":0.7},{"answer":"Mattermost is available worldwide. Its primary markets are the United States, Canada, the United Kingdom, the EU and Japan. The vendor is headquartered in the United States.","source":"https://mattermost.com","question":"Where is Mattermost available?","confidence":0.75}]` | `[{"answer":"A cloud-based business communication solution that centralizes team messaging and external stakeholder interactions through chats, channels, and video calls, enhanced with AI summarization, screen sharing, collaborative whiteboard, and workflow automation capabilities. It is indexed under Collaboration Software.","source":"https://www.zoho.com/cliq/","question":"What is Zoho Cliq?","confidence":0.6},{"answer":"Zoho Cliq offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://www.zoho.com/cliq/","question":"Is Zoho Cliq free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Zoho Cliq. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.zoho.com/cliq/","question":"What platforms does Zoho Cliq support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Zoho Cliq, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.zoho.com/cliq/","question":"Can Zoho Cliq be self-hosted?","confidence":0.6},{"answer":"We have confirmed 9 integrations for Zoho Cliq, including Zoho Projects, Zoho Mail, Zoho Meeting, Zoho Analytics, Zoho Desk, Zoho WorkDrive, Zoho Calendar and Google APIs, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.zoho.com/cliq/","question":"What does Zoho Cliq integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Zoho Cliq. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zoho Cliq not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.zoho.com/jp/compliance.html","question":"What security certifications does Zoho Cliq have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true,"on_prem":true,"air_gapped":true,"self_hosted":true}` | `{"cloud":true,"on_prem":true}` |
| description.long | Mattermost is a self-hosted or cloud-based collaboration platform offering secure messaging, voice calling, screen sharing, workflow automation, and AI-assisted tools for teams and enterprises. | A business communication platform that combines messaging, video meetings, and collaborative tools to help teams coordinate work and stay connected across locations. |
| features.capabilities | `{"hosting":"both","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"whiteboard":false,"pricing_model":"per_seat_subscription","screen_sharing":true,"video_meetings":false,"app_marketplace":true,"deployment_model":"self_hosted_on_premise","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes","cross_company_guest_channels":true,"threaded_reply_conversations":true,"automated_workflow_bot_builders":true,"channel_based_topic_organization":true,"jira_github_engineering_webhook_sync":true,"robust_message_search_and_history_indexing":true}` | `{"hosting":"cloud","free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":true,"compliance_controls":true,"guest_external_access":true}` |
| integrations.count | 700 | 9 |
| integrations.list | `[{"name":"Slack"},{"name":"Git"},{"name":"Jenkins"},{"name":"GitLab"},{"name":"GitHub"},{"name":"Twitter"},{"name":"Bugzilla"},{"name":"RSS"},{"name":"Gerrit"},{"name":"Redmine"},{"name":"Mercurial"},{"name":"SVN"},{"name":"Threema"},{"name":"Pexip"},{"name":"Prometheus","category":"monitoring","direction":"inbound"},{"name":"Grafana","category":"monitoring","direction":"inbound"},{"name":"Microsoft Teams","native":true,"category":"chat","direction":"bidirectional"},{"name":"Matrix","native":false,"category":"chat","direction":"bidirectional"},{"name":"XMPP","native":false,"category":"chat","direction":"bidirectional"},{"name":"Trello","native":true,"category":"project_management","direction":"outbound"},{"name":"ServiceNow","native":true,"category":"itsm","direction":"bidirectional"},{"name":"PagerDuty","native":true,"category":"incident_response","direction":"bidirectional"},{"name":"Splunk","native":true,"category":"monitoring","direction":"bidirectional"},{"name":"Nagios","native":true,"category":"monitoring","direction":"bidirectional"},{"name":"Ansible","native":true,"category":"automation","direction":"outbound"},{"name":"Matterbridge","native":false,"category":"chat","direction":"bidirectional"}]` | `[{"name":"Zoho Projects"},{"name":"Zoho Mail"},{"name":"Zoho Meeting"},{"name":"Zoho Analytics"},{"name":"Zoho Desk"},{"name":"Zoho WorkDrive"},{"name":"Zoho Calendar"},{"name":"Google APIs"},{"name":"YouTube"}]` |
| language.primary | TypeScript | - |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` | `{"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":false,"name":"Enterprise Edition E10","contactSales":false},{"free":false,"name":"Enterprise Edition E20","contactSales":false}],"freeTier":true,"sourceUrl":"https://mattermost.com","retrievedAt":"2026-10-05T11:08:02.475Z"}` | `{"type":"free","freeTier":true,"sourceUrl":"https://www.zoho.com/cliq/","retrievedAt":"2026-09-18T15:57:34.388Z","freeTrialDays":15}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | free |
| pricing.price_level | low | free |
| pricing.transparent | no | - |
| release.cadence_days | 1 | - |
| release.history | `[{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.10.3-rc1","date":"2026-10-02T11:23:57Z","type":"prerelease","version":"v11.10.3-rc1"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v12.0.0-rc2","date":"2026-09-25T08:37:30Z","type":"prerelease","version":"v12.0.0-rc2"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.11.1","date":"2026-09-24T06:27:30Z","type":"stable","version":"v11.11.1"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v12.0.0-rc1","date":"2026-09-18T10:58:45Z","type":"prerelease","version":"v12.0.0-rc1"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v10.11.24","date":"2026-09-16T09:55:00Z","type":"stable","version":"v10.11.24"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.10.2","date":"2026-09-15T07:48:24Z","type":"stable","version":"v11.10.2"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.7.11","date":"2026-09-15T05:06:55Z","type":"stable","version":"v11.7.11"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.7.11-rc1","date":"2026-09-11T12:06:09Z","type":"prerelease","version":"v11.7.11-rc1"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.9.2","date":"2026-09-15T06:26:10Z","type":"stable","version":"v11.9.2"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.11.0","date":"2026-09-07T11:26:50Z","type":"stable","version":"v11.11.0"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.11.0-rc3","date":"2026-09-07T10:37:02Z","type":"prerelease","version":"v11.11.0-rc3"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.7.10","date":"2026-08-26T11:53:54Z","type":"stable","version":"v11.7.10"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.11.0-rc2","date":"2026-08-25T09:15:51Z","type":"prerelease","version":"v11.11.0-rc2"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.10.1","date":"2026-08-24T07:07:00Z","type":"stable","version":"v11.10.1"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.11.0-rc1","date":"2026-08-18T06:47:33Z","type":"prerelease","version":"v11.11.0-rc1"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.7.9","date":"2026-08-13T06:29:32Z","type":"stable","version":"v11.7.9"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.9.1","date":"2026-08-13T06:07:31Z","type":"stable","version":"v11.9.1"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.9.1-rc1","date":"2026-08-07T09:17:30Z","type":"prerelease","version":"v11.9.1-rc1"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.8.5","date":"2026-08-13T05:45:21Z","type":"stable","version":"v11.8.5"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.8.5-rc1","date":"2026-08-07T08:38:34Z","type":"prerelease","version":"v11.8.5-rc1"}]` | - |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"Section 508 Compliance","status":"active","evidenceUrl":"https://mattermost.com"}]` | `[{"name":"ISO/IEC 27001","status":"active","validUntil":"2028-08-21"},{"name":"ISO/IEC 27701","status":"active","validUntil":"2028-08-21"},{"name":"ISO/IEC 27017","status":"active","validUntil":"2028-08-21"},{"name":"ISO/IEC 27018","status":"active","validUntil":"2028-08-21"},{"name":"ISO 9001","status":"active","validUntil":"2029-02-02"},{"name":"ISO/IEC 20000-1","status":"active","validUntil":"2027-07-29"},{"name":"ISO 22301","status":"active","validUntil":"2026-11-20"},{"name":"SOC 2 Type 2","status":"active"}]` |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.scorecard | 7.3 | - |
| security.soc2 | - | yes |
| security.trust_center | https://mattermost.com/blog/trusted-device-authentication-101/ | https://www.zoho.com/compliance.html |
| security.vulnerabilities | `{"count":0,"source":"https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=npm&package_name=mattermost-redux&per_page=100","last_12m":0,"max_severity":null}` | - |

## Capabilities (Collaboration Software)

| Capability | Mattermost | Zoho Cliq |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | ✗ | ✓ |
| Whiteboard | ✗ | ✓ |
| **Meetings** |  |  |
| Screen sharing | ✓ | ✓ |
| Recording / transcription | Recording + AI notes | - |
| **Security** |  |  |
| End-to-end encryption | - | - |
| SSO / SCIM | ✓ | - |
| **Access** |  |  |
| Guest / external access | ✓ | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud + self-hosted | Cloud only |
| **Scale** |  |  |
| Max participants | - | - |
| **Ecosystem** |  |  |
| App marketplace | ✓ | ✓ |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T08:15:57.727Z. "-" = undocumented, not absent.*