# MatrixCare vs SimplePractice

**Leader by vioscaleAI score:** SimplePractice

| Attribute | MatrixCare | SimplePractice |
|---|---|---|
| **vioscaleAI score** | 31.3 (31% (low)) | 51.5 (64% (medium)) |
| content.faq | - | `[{"answer":"SimplePractice is an electronic health record and practice management system that helps therapists and mental health practitioners manage clients, conduct virtual appointments, handle billing and insurance, and maintain secure patient records. It provides telehealth capabilities, automated documentation tools, client portals, and billing integration in a single cloud platform. It is indexed under Healthcare Software.","source":"https://www.simplepractice.com/pricing/","question":"What is SimplePractice?","confidence":0.6},{"answer":"SimplePractice offers a free tier, so you can start without paying. Paid plans start at $37 per practitioner per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.simplepractice.com/pricing/","question":"Is SimplePractice free?","confidence":0.6},{"answer":"We have confirmed browser-based access to SimplePractice. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.simplepractice.com/pricing/","question":"What platforms does SimplePractice support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for SimplePractice, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.simplepractice.com/pricing/","question":"Can SimplePractice be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed HIPAA for SimplePractice. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as SimplePractice not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.simplepractice.com/pricing/","question":"What security certifications does SimplePractice have?","confidence":0.6},{"answer":"SimplePractice is available worldwide. The vendor is headquartered in the United States.","source":"https://www.simplepractice.com/pricing/","question":"Where is SimplePractice available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | An electronic health record system serving home health agencies, hospice providers, skilled nursing facilities, and senior living communities. The platform streamlines patient documentation, scheduling, billing, and regulatory compliance across diverse post-acute care settings. | SimplePractice is an electronic health record and practice management system that helps therapists and mental health practitioners manage clients, conduct virtual appointments, handle billing and insurance, and maintain secure patient records. It provides telehealth capabilities, automated documentation tools, client portals, and billing integration in a single cloud platform. |
| features.capabilities | `{"hipaa":true,"deployment":"cloud","care_setting":"cross","product_type":"ehr","revenue_cycle":true}` | `{"epcs":true,"hipaa":true,"deployment":"cloud","care_setting":"ambulatory","product_type":"ehr","pricing_model":"per_seat","revenue_cycle":true,"patient_portal":true,"target_segment":"clinic","deployment_model":"cloud_web_app","telehealth_builtin":true,"e_prescribing_erx_integration":true}` |
| integrations.count | 2 | - |
| integrations.list | `[{"name":"Pharmacy"},{"name":"AdmitPlus"},{"name":"Innova Health"}]` | - |
| market.availability | - | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | - | `{"type":"subscription","plans":[{"free":false,"name":"Starter (Solo)","summary":"$49/month (50% off first 3 months at $24.50/month)","commitment":"monthly","components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Essential (Solo)","summary":"$79/month","commitment":"monthly","components":[{"kind":"fixed","amount":79,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Plus (Solo)","summary":"$99/month","commitment":"monthly","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Starter (Group)","summary":"$49.50/month for first practitioner","minSeats":1,"commitment":"monthly","components":[{"kind":"fixed","amount":49.5,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Plus (Group)","summary":"$74/month first practitioner, $37/month each additional","features":["Group appointments","Group telehealth","Premium support phone line","Appointment request widget"],"minSeats":1,"commitment":"monthly","components":[{"kind":"fixed","amount":74,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"practitioner","amount":37,"period":"month","currency":"USD"}],"contactSales":false}],"addOns":[{"name":"Clinical Admin (Care Aide)","components":[{"kind":"fixed","amount":59,"period":"month","currency":"USD"}]},{"name":"Note Taker","components":[{"kind":"fixed","amount":35,"period":"month","currency":"USD"}]},{"name":"ePrescribe","components":[{"kind":"one_time","amount":89,"currency":"USD"}]},{"name":"Insurance Navigator","components":[{"per":{"qty":1,"unit":"claim"},"kind":"metered","amount":1.79,"currency":"USD"}]}],"summary":"From $49/month. Free 30-day trial.","currency":"USD","freeTier":true,"sourceUrl":"https://www.simplepractice.com/pricing/","retrievedAt":"2026-09-08T17:30:22.039Z","freeTrialDays":30,"startingPrice":{"amount":49,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | - | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | - | mid |
| pricing.starting_price | - | `{"amount":49,"currency":"USD"}` |
| pricing.transparent | - | yes |
| reliability.status_page | - | yes |
| security.hipaa | yes | yes |
| security.pci | - | yes |
| security.trust_center | https://www.matrixcare.com/resource/ace-your-next-survey-building-confidence-and-compliance/ | https://simplepractice.com/trust-center |

## Capabilities (Healthcare Software)

| Capability | MatrixCare | SimplePractice |
|---|:--:|:--:|
| **Core** |  |  |
| Product type | EHR/EMR | EHR/EMR |
| Care setting | Cross-setting | Ambulatory / outpatient |
| **Compliance** |  |  |
| HIPAA compliant / BAA available | ✓ | ✓ |
| ONC Health IT certified | - | - |
| HITRUST CSF certified | - | - |
| **Clinical** |  |  |
| e-Prescribing with EPCS (controlled substances) | - | ✓ |
| Built-in telehealth / video visits | - | ✓ |
| **Interoperability** |  |  |
| Interoperability standards | - | - |
| **Engagement** |  |  |
| Patient portal | - | ✓ |
| **Financial** |  |  |
| Revenue-cycle / medical billing | ✓ | ✓ |
| **Deployment** |  |  |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| **Pricing** |  |  |
| Pricing model | - | Per seat / user |
| **Market** |  |  |
| Target segment | - | Clinic / group practice |

*Source: vioscaleAI. Generated 2026-10-16T20:10:17.916Z. "-" = undocumented, not absent.*