# Manhattan Active Omni vs Shopify Plus

| Attribute | Manhattan Active Omni | Shopify Plus |
|---|---|---|
| **vioscaleAI score** | 49.7 (9% (low)) | 50.8 (75% (high)) |
| content.faq | `[{"answer":"A portfolio of interconnected solutions including transportation management, warehouse management, and point of sale systems designed to provide unified coverage across supply chain and retail operations. It is indexed under Order Management Business.","source":"https://www.manh.com/products/manhattan-active-omni","question":"What is Manhattan Active Omni?","confidence":0.6},{"answer":"We have confirmed browser-based access to Manhattan Active Omni. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.manh.com/products/manhattan-active-omni","question":"What platforms does Manhattan Active Omni support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Manhattan Active Omni, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.manh.com/products/manhattan-active-omni","question":"Can Manhattan Active Omni be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for Manhattan Active Omni, including Transportation Management System (TMS), Warehouse Management System (WMS) and Point of Sale (POS). This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.manh.com/products/manhattan-active-omni","question":"What does Manhattan Active Omni integrate with?","confidence":0.6}]` | `[{"answer":"A modular commerce solution for enterprises that supports headless and traditional deployment options, omnichannel operations, and can handle unlimited retail locations through a unified backend. It is indexed under Omnichannel Commerce.","source":"https://www.shopify.com/plus","question":"What is Shopify Plus?","confidence":0.6},{"answer":"Shopify Plus does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.shopify.com/legal/shopify-plus-pricing-definitions","question":"How much does Shopify Plus cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Shopify Plus. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.shopify.com/plus","question":"What platforms does Shopify Plus support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Shopify Plus, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.shopify.com/plus","question":"Can Shopify Plus be self-hosted?","confidence":0.6},{"answer":"We have confirmed 5 integrations for Shopify Plus, including Salesforce, ChatGPT, Google Search, Copilot and Shop Pay. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.shopify.com/plus","question":"What does Shopify Plus integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Shopify Plus. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Shopify Plus not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.shopify.com/legal/compliance/reports","question":"What security certifications does Shopify Plus have?","confidence":0.7},{"answer":"Shopify Plus is available in the United States and the United Kingdom. Its primary markets are the United States and the United Kingdom.","source":"https://www.shopify.com/plus","question":"Where is Shopify Plus available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A portfolio of interconnected solutions including transportation management, warehouse management, and point of sale systems designed to provide unified coverage across supply chain and retail operations. | Shopify Plus provides large organizations with customizable, modular e-commerce capabilities built on headless architecture, supported by dedicated technical teams and infrastructure engineered for high transaction volume. |
| features.capabilities | `{"deployment_model":"native_all_in_one_suite","distributed_order_routing_rules_engine":true,"real_time_multi_channel_inventory_sync":true,"ship_from_store_sfs_fulfillment_routing":true,"edi_electronic_data_interchange_b2b_support":true,"real_time_multi_location_inventory_visibility":true}` | `{"soc2_type_ii":false,"pricing_model":"enterprise_annual_contract","deployment_model":"headless_middleware_api","headless_composable_architecture_support":true,"single_view_of_customer_unified_loyalty_crm":true,"real_time_multi_location_inventory_visibility":true}` |
| integrations.count | 3 | 5 |
| integrations.list | `[{"name":"Transportation Management System (TMS)"},{"name":"Warehouse Management System (WMS)"},{"name":"Point of Sale (POS)"}]` | `[{"name":"Salesforce","native":false,"category":"crm","direction":"bidirectional"},{"name":"ChatGPT","native":false,"category":"chat","direction":"outbound"},{"name":"Google Search","native":false,"direction":"outbound"},{"name":"Copilot","native":false,"category":"chat","direction":"outbound"},{"name":"Shop Pay","native":true,"category":"payments"},{"name":"Vercel","category":"deployment"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | - | `{"type":"hybrid","plans":[{"free":true,"name":"Free","features":["Tools to start, run, and grow your business"],"contactSales":false},{"free":false,"name":"Promotional","summary":"£1/month for 3 months","components":[{"kind":"fixed","amount":1,"period":"month","currency":"GBP"}],"contactSales":false},{"free":false,"name":"Enterprise","description":"For organizations running at greater scale and complexity with higher platform limits and deeper control","contactSales":true}],"summary":"Free tier available; promotional pricing at £1/month for 3 months; enterprise plans with custom pricing","freeTier":true,"sourceUrl":"https://www.shopify.com/plus","retrievedAt":"2026-10-05T12:36:06.950Z","startingPrice":{"amount":1,"period":"month","currency":"GBP"},"billingPeriods":["month"]}` |
| pricing.free_tier | - | yes |
| pricing.model | - | freemium |
| pricing.price_level | - | low |
| pricing.starting_price | - | `{"amount":1,"currency":"GBP"}` |
| pricing.transparent | - | no |
| reliability.sla_pct | - | 99.9 |
| security.disclosure_policy | - | yes |
| security.gdpr | - | yes |
| security.pci | - | yes |

## Capabilities (Omnichannel Commerce)

| Capability | Manhattan Active Omni | Shopify Plus |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Native all in one suite | Headless middleware API |
| Bopis buy online pickup in store | - | - |
| Boris buy online return in store | - | - |
| Endless aisle in store digital ordering | - | - |
| Store associate mobile clienteling app | - | - |
| Ship from store sfs fulfillment routing | ✓ | - |
| Single view of customer unified loyalty CRM | - | ✓ |
| Headless composable architecture support | - | ✓ |
| Real time multi location inventory visibility | ✓ | ✓ |
| Mobile wallet and contactless rfid checkout | - | - |
| SOC2 type ii | - | ✗ |
| ISO 27001 | - | - |
| Pricing model | - | Enterprise annual contract |

*Source: vioscaleAI. Generated 2026-10-16T21:42:58.384Z. "-" = undocumented, not absent.*