# MailerSend vs Sinch

**Leader by vioscaleAI score:** Sinch

| Attribute | MailerSend | Sinch |
|---|---|---|
| **vioscaleAI score** | 67 (63% (medium)) | 77.9 (68% (medium)) |
| content.faq | `[{"answer":"Transactional messaging service for reliably delivering emails, text messages, and WhatsApp communications via API or SMTP integration. It is indexed under Communication APIs.","source":"https://www.mailersend.com/pricing-pl","question":"What is MailerSend?","confidence":0.6},{"answer":"MailerSend offers a free tier, so you can start without paying. Paid plans start at $0.90. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.mailersend.com/pricing-pl","question":"Is MailerSend free?","confidence":0.6},{"answer":"MailerSend supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.mailersend.com/pricing-pl","question":"What platforms does MailerSend support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for MailerSend, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.mailersend.com/pricing-pl","question":"Can MailerSend be self-hosted?","confidence":0.6},{"answer":"We have confirmed 33 integrations for MailerSend, including Zapier, Supabase, Firebase, Symfony, Slack, Laravel, Airbyte and Airtable, plus 25 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.mailersend.com/pricing-pl","question":"What does MailerSend integrate with?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 and GDPR for MailerSend. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as MailerSend not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.mailersend.com/pricing-pl","question":"What security certifications does MailerSend have?","confidence":0.6},{"answer":"MailerSend is available worldwide. Its primary markets are the United States and the United Kingdom. The vendor is headquartered in the United States.","source":"https://www.mailersend.com/pricing-pl","question":"Where is MailerSend available?","confidence":0.75}]` | `[{"answer":"A unified platform providing enterprise-grade messaging, voice, and email capabilities with built-in delivery, compliance, and fraud protection. Offers both developer APIs and ready-made applications for marketing, notifications, identity verification, and customer support. It is indexed under Communication APIs.","source":"https://www.sinch.com","question":"What is Sinch?","confidence":0.6},{"answer":"Sinch offers a free tier, so you can start without paying. Paid plans start at $0.01. Pricing changes often, so verify at source before relying on it.","source":"https://www.sinch.com","question":"Is Sinch free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Sinch. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.sinch.com","question":"What platforms does Sinch support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Sinch, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.sinch.com","question":"Can Sinch be self-hosted?","confidence":0.6},{"answer":"We have confirmed 13 integrations for Sinch, including Genesys, 3CX, Adobe, Emarsys, SAP, HubSpot, Shopify and Mailjet, plus 5 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.sinch.com","question":"What does Sinch integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for Sinch. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Sinch not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.sinch.com/security","question":"What security certifications does Sinch have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud messaging platform that enables developers to send transactional emails and text messages through an API, with built-in tools for managing delivery and tracking engagement | A communications platform providing APIs for sending SMS messages, making voice calls, sending emails, and verifying user identities with enterprise-grade infrastructure spanning 60+ countries and 99.99% uptime. |
| features.capabilities | `{"sms":true,"email":true,"two_way":true,"whatsapp":true,"verify_otp":true,"global_coverage":"regional","deliverability_tools":true,"usage_pricing_transparent":true}` | `{"rcs":true,"sms":true,"chat":true,"email":true,"video":true,"voice":true,"two_way":true,"whatsapp":true,"verify_otp":true,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":false}` |
| integrations.count | 33 | 13 |
| integrations.list | `[{"name":"Zapier"},{"name":"Supabase"},{"name":"Firebase"},{"name":"Symfony"},{"name":"Slack"},{"name":"Laravel"},{"name":"Airbyte"},{"name":"Airtable"},{"name":"Anymail"},{"name":"ChatGPT"},{"name":"Claude"},{"name":"Courier"},{"name":"Cursor"},{"name":"Django"},{"name":"Google Cloud"},{"name":"Integrately"},{"name":"Knock"},{"name":"Magento"},{"name":"Mailster"},{"name":"Make"},{"name":"NocoDB"},{"name":"Novu"},{"name":"Pabbly Connect"},{"name":"Partnero"},{"name":"Pipedream"},{"name":"Rails"},{"name":"React Email"},{"name":"Relay.app"},{"name":"Tabular"},{"name":"VSCode"},{"name":"WHMCS"},{"name":"WooCommerce"},{"name":"WordPress"}]` | `[{"name":"Genesys"},{"name":"3CX"},{"name":"Adobe"},{"name":"Emarsys"},{"name":"SAP"},{"name":"HubSpot"},{"name":"Shopify"},{"name":"Mailjet"},{"name":"Mailgun"},{"name":"SimpleTexting"},{"name":"ClickSend"},{"name":"Chatlayer"},{"name":"Contact Pro"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free, 500 emails/month","features":["Email API and SMTP relay","Email threading support","Drag-and-drop email builder","1,000 API requests per day","1 domain","10 templates"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"For personal projects and testing","contactSales":false,"includedLimits":{"emails":"500/month"}},{"free":false,"name":"Hobby","summary":"$7/month","features":["Everything in Free, plus","User roles and permissions","24-hour data retention","10 templates","1-day activity log retention","1,000 API requests per day"],"components":[{"kind":"fixed","amount":7,"period":"month","currency":"USD"}],"description":"For personal projects and side projects","contactSales":false,"includedLimits":{"sms":"100/month","emails":"500/month"}},{"free":false,"name":"Starter","features":["Everything in Hobby, plus","50 sender identities","Inbound routing","SMS API (US and Canada)","5 users","250 templates","7-day activity retention","100,000 API requests per day"],"description":"For growing startups and small businesses","contactSales":false},{"free":false,"name":"Professional","summary":"$25/month + $0.90 per 1,000 additional emails","features":["Everything in Starter, plus","1,000 domains","Unlimited templates","High-throughput API","Unlimited users","30-day activity retention","500,000 API requests per day"],"components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"},{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.9,"currency":"USD"}],"description":"For agencies and white-label resellers sending at scale","contactSales":false}],"addOns":[{"name":"WhatsApp messaging"},{"name":"Email verification credits"},{"name":"Domain spaces","components":[{"kind":"fixed","amount":4,"period":"month","currency":"USD"}]},{"name":"Phone numbers (SMS)","components":[{"kind":"fixed","amount":2,"period":"month","currency":"USD"}]},{"name":"DMARC domain monitoring","components":[{"kind":"fixed","amount":5,"period":"month","currency":"USD"}]}],"summary":"From $7/month. Free tier with 500 emails/month. 14-day free Professional trial.","currency":"USD","freeTier":true,"sourceUrl":"https://www.mailersend.com/pricing-pl","retrievedAt":"2026-09-03T22:55:26.093Z","freeTrialDays":14,"startingPrice":{"amount":7,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"usage","plans":[{"free":false,"name":"Voice API Calling","summary":"From $0.01/minute for outbound calls","features":["Domestic calling in 60+ countries","International calling","In-app calling","SIP interface","Call recording","Transcription","Text to speech","IVR menus","Number masking","Answering machine detection"],"components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.01,"currency":"USD"}],"description":"Pay-as-you-go voice calling with transparent per-minute pricing","contactSales":false},{"free":true,"name":"Phone Numbers","summary":"Setup: $0.00, Monthly: $0.00","features":["Receive calls","Domestic calling"],"components":[{"kind":"one_time","amount":0,"currency":"USD"},{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Local business phone numbers","contactSales":false}],"summary":"Pay-as-you-go from $0.01/minute for voice calls. Free trial available.","currency":"USD","freeTier":true,"sourceUrl":"https://www.sinch.com","retrievedAt":"2026-08-05T14:24:33.982Z","startingPrice":{"amount":0.01,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | unknown | low |
| pricing.starting_price | `{"amount":7,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| reliability.sla_pct | 99.5 | 99.99 |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"ISO 27001","status":"active"}]` | - |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.iso27001 | yes | yes |
| security.pci | yes | - |
| security.soc2 | - | yes |

## Capabilities (Communication APIs)

| Capability | MailerSend | Sinch |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | ✓ | ✓ |
| Voice | - | ✓ |
| WhatsApp | ✓ | ✓ |
| RCS | - | ✓ |
| Transactional email | ✓ | ✓ |
| Video / real-time | - | ✓ |
| In-app chat | - | ✓ |
| Verify / OTP / 2FA | ✓ | ✓ |
| **Messaging** |  |  |
| Two-way messaging | ✓ | ✓ |
| **Reach** |  |  |
| Geographic coverage | Regional | Global |
| **Delivery** |  |  |
| Email deliverability tools | ✓ | ✓ |
| **Commercial** |  |  |
| Published per-unit pricing | ✓ | ✗ |

*Source: vioscaleAI. Generated 2026-10-16T19:04:46.756Z. "-" = undocumented, not absent.*