# LoyaltyLion vs Open Loyalty

**Leader by vioscaleAI score:** LoyaltyLion

| Attribute | LoyaltyLion | Open Loyalty |
|---|---|---|
| **vioscaleAI score** | 51.1 (53% (medium)) | 34.2 (58% (medium)) |
| content.faq | `[{"answer":"LoyaltyLion is a Shopify-based loyalty solution that enables brands to create points-based reward systems, VIP tiers, and referral programs. It integrates with Klaviyo for email campaigns and Shopify POS for omnichannel retail, with built-in analytics to track retention and program impact. It is indexed under Loyalty Programs.","source":"https://loyaltylion.com/pricing","question":"What is LoyaltyLion?","confidence":0.6},{"answer":"LoyaltyLion offers a free tier, so you can start without paying. Paid plans start at $199 per month. Pricing changes often, so verify at source before relying on it.","source":"https://loyaltylion.com/pricing","question":"Is LoyaltyLion free?","confidence":0.6},{"answer":"LoyaltyLion supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://loyaltylion.com/pricing","question":"What platforms does LoyaltyLion support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for LoyaltyLion, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://loyaltylion.com/pricing","question":"Can LoyaltyLion be self-hosted?","confidence":0.6},{"answer":"We have confirmed 5 integrations for LoyaltyLion, including Klaviyo, Shopify, Apple Wallet, Google Wallet and Claude. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://loyaltylion.com/pricing","question":"What does LoyaltyLion integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for LoyaltyLion. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as LoyaltyLion not holding them. Always confirm compliance directly before you rely on it.","source":"https://loyaltylion.com/pricing","question":"What security certifications does LoyaltyLion have?","confidence":0.6},{"answer":"LoyaltyLion is available worldwide. Its primary market is the United States.","source":"https://loyaltylion.com/pricing","question":"Where is LoyaltyLion available?","confidence":0.5}]` | `[{"answer":"An API-driven engine for building and managing loyalty programs with flexible reward mechanics including points, cashback, tiers, and gamification. It integrates with eCommerce platforms, POS systems, CRM, and marketing tools to deliver rewards across all customer touchpoints. It is indexed under Loyalty Programs.","source":"https://openloyalty.io","question":"What is Open Loyalty?","confidence":0.6},{"answer":"Open Loyalty does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.openloyalty.io/pricing","question":"How much does Open Loyalty cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Open Loyalty. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://openloyalty.io","question":"What platforms does Open Loyalty support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Open Loyalty, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://openloyalty.io","question":"Can Open Loyalty be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 and GDPR for Open Loyalty. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Open Loyalty not holding them. Always confirm compliance directly before you rely on it.","source":"https://openloyalty.io","question":"What security certifications does Open Loyalty have?","confidence":0.6},{"answer":"Open Loyalty is available in Australia, the United Arab Emirates, Brazil, Switzerland, Germany, the United Kingdom, Hong Kong SAR China and South Korea. Its primary markets are the United States, the United Kingdom and Germany. The vendor is headquartered in Poland.","source":"https://www.openloyalty.io/pricing","question":"Where is Open Loyalty available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A subscription-based loyalty program platform for Shopify merchants that combines point-based rewards, VIP tiers, and automated email marketing integrations to increase repeat purchase rates and customer lifetime value. | An API-driven engine for building and managing loyalty programs with flexible reward mechanics including points, cashback, tiers, and gamification. It integrates with eCommerce platforms, POS systems, CRM, and marketing tools to deliver rewards across all customer touchpoints. |
| features.capabilities | `{"pricing_model":"per_monthly_order_volume","in_store_point_of_sale_sync":true,"point_based_reward_balances":true,"vip_spend_tier_progressions":true,"experiential_non_monetary_rewards":true}` | `{"iso_27001":true,"soc2_type_ii":false,"pricing_model":"active_members_tier","square_lightspeed_pos_sync":false,"in_store_point_of_sale_sync":true,"point_based_reward_balances":true,"vip_spend_tier_progressions":true,"klaviyo_mailchimp_marketing_sync":false,"experiential_non_monetary_rewards":true,"in_cart_automatic_point_redemption":false,"shopify_woocommerce_ecommerce_sync":false,"gamification_and_birthday_bonus_points":true}` |
| integrations.count | 100 | 1 |
| integrations.list | `[{"name":"Klaviyo"},{"name":"Shopify"},{"name":"Shopify POS"},{"name":"Apple Wallet"},{"name":"Google Wallet"},{"name":"Claude"},{"name":"Dotdigital","native":true,"category":"email","direction":"outbound"},{"name":"Omnisend","native":true,"category":"email","direction":"outbound"},{"name":"HubSpot","native":true,"category":"email","direction":"outbound"}]` | `[{"name":"AWS"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"PL","primaryMarkets":["US","GB","DE"],"availabilityScope":"global","availableCountries":["AU","AE","BR","CH","DE","GB","HK","KR","PL","SA","US"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Classic","summary":"$199/month for up to 500 orders","features":["Branded loyalty page","Pre-built earning rules for on-site and off-site actions","Klaviyo integration with email flows","Dedicated onboarding support","Customizable rules, points, and rewards","Dynamic VIP tiers","Shopify POS integration","Loyalty Pass (Apple and Google Wallet)","Predictive analytics and revenue insights","Multilingual support (130+ languages)","Automated flows with Klaviyo"],"commitment":"monthly","components":[{"kind":"fixed","amount":199,"period":"month","currency":"USD"}],"description":"Best for brands starting loyalty with minimal effort","contactSales":false,"includedLimits":{"orders":"500/month"}},{"free":false,"name":"Advanced","features":["All Classic features","VIP tier customization and exclusive perks","Points display on product pages","Enhanced Shopify POS for multiple locations","Performance reviews twice yearly"],"commitment":"monthly","description":"Ideal for brands introducing VIP tiers to boost retention and loyalty","contactSales":true},{"free":false,"name":"Plus","features":["All Advanced features","AI-recommended rewards, discounts, and optimal timing","Advanced Klaviyo event triggers","Complex workflow automation with real-time triggers and conditional logic","Quarterly strategic optimization reviews"],"commitment":"monthly","description":"For high-volume brands with advanced automation and premium support needs","contactSales":true},{"free":true,"name":"Free","summary":"Free for up to 400 orders/month","features":["Core features to launch a loyalty program","Optional add-ons available as store grows"],"commitment":"monthly","description":"For stores processing 400 orders or fewer per month","contactSales":false,"includedLimits":{"orders":"400/month"}}],"summary":"Free tier available, Classic plan from $199/month. 14-day free trial.","currency":"USD","freeTier":true,"sourceUrl":"https://loyaltylion.com/pricing","retrievedAt":"2026-08-19T13:43:23.935Z","freeTrialDays":14,"startingPrice":{"amount":199,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"quote","summary":"Contact for quote; pricing based on monthly active members","freeTier":false,"sourceUrl":"https://www.openloyalty.io/pricing","retrievedAt":"2026-08-25T12:16:08.686Z"}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | quote |
| pricing.price_level | high | unknown |
| pricing.starting_price | `{"amount":199,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| reliability.sla_pct | 99 | 99.99 |
| security.certifications | - | `[{"name":"ISO 27001","status":"active"},{"name":"ISO 9001","status":"active"}]` |
| security.gdpr | yes | yes |
| security.iso27001 | - | yes |
| security.trust_center | https://loyaltylion.com/blog/ecommerce-email-marketing-compliance-changes | - |

## Capabilities (Loyalty Programs)

| Capability | LoyaltyLion | Open Loyalty |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Point based reward balances | ✓ | ✓ |
| Vip spend tier progressions | ✓ | ✓ |
| In cart automatic point redemption | - | ✗ |
| Experiential non monetary rewards | ✓ | ✓ |
| In store point of sale sync | ✓ | ✓ |
| Gamification and birthday bonus points | - | ✓ |
| Shopify woocommerce ecommerce sync | - | ✗ |
| Square lightspeed POS sync | - | ✗ |
| Klaviyo mailchimp marketing sync | - | ✗ |
| SOC2 type ii | - | ✗ |
| ISO 27001 | - | ✓ |
| Pricing model | Per monthly order volume | Active members tier |

*Source: vioscaleAI. Generated 2026-10-16T21:00:16.159Z. "-" = undocumented, not absent.*