# Loopy Loyalty vs Smile.io

**Leader by vioscaleAI score:** Smile.io

| Attribute | Loopy Loyalty | Smile.io |
|---|---|---|
| **vioscaleAI score** | 52.4 (25% (low)) | 66.8 (73% (medium)) |
| content.faq | `[{"answer":"A business tool for managing customer loyalty programs through digital cards in Apple and Google Wallet. Enables merchants to track customer visits, send targeted messages, manage multiple locations, and collect data—all without requiring customers to download a separate app. It is indexed under Loyalty Programs.","source":"https://loopyloyalty.com/pricing/","question":"What is Loopy Loyalty?","confidence":0.6},{"answer":"Loopy Loyalty is a paid product; published pricing starts at $25 per month. It is sold across 3 plans (Starter, Growth and Ultimate). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://loopyloyalty.com/pricing/","question":"How much does Loopy Loyalty cost?","confidence":0.6},{"answer":"Loopy Loyalty supports the web and iOS. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://loopyloyalty.com/pricing/","question":"What platforms does Loopy Loyalty support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Loopy Loyalty, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://loopyloyalty.com/pricing/","question":"Can Loopy Loyalty be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Loopy Loyalty. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Loopy Loyalty not holding them. Always confirm compliance directly before you rely on it.","source":"https://loopyloyalty.com/features/security/","question":"What security certifications does Loopy Loyalty have?","confidence":0.7},{"answer":"Loopy Loyalty is available worldwide. Its primary market is the United States.","source":"https://loopyloyalty.com/pricing/","question":"Where is Loopy Loyalty available?","confidence":0.5}]` | `[{"answer":"A loyalty platform that enables Shopify stores to create and manage customer reward programs with point-based incentives, referral tracking, and VIP tiers. Includes point redemption, bonus events, analytics, and integrations with marketing and POS tools. It is indexed under Loyalty Programs.","source":"https://smile.io/pricing","question":"What is Smile.io?","confidence":0.6},{"answer":"Smile.io offers a free tier, so you can start without paying. Paid plans start at $15 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://smile.io/pricing","question":"Is Smile.io free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Smile.io. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://smile.io/pricing","question":"What platforms does Smile.io support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Smile.io, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://smile.io/pricing","question":"Can Smile.io be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Smile.io, including Klaviyo, Judge.me, Digioh, CM Commerce, Dotdigital, Rep AI and Shopify POS. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://smile.io/pricing","question":"What does Smile.io integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 for Smile.io. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Smile.io not holding them. Always confirm compliance directly before you rely on it.","source":"https://smile.io/pricing","question":"What security certifications does Smile.io have?","confidence":0.6},{"answer":"Smile.io is available worldwide. Its primary market is the United States.","source":"https://smile.io/pricing","question":"Where is Smile.io available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A business tool for managing customer loyalty programs through digital cards in Apple and Google Wallet. Enables merchants to track customer visits, send targeted messages, manage multiple locations, and collect data—all without requiring customers to download a separate app. | A loyalty platform that enables Shopify stores to create and manage customer reward programs with point-based incentives, referral tracking, and VIP tiers. Includes point redemption, bonus events, analytics, and integrations with marketing and POS tools. |
| features.capabilities | - | `{"pricing_model":"per_monthly_order_volume","in_store_point_of_sale_sync":true,"point_based_reward_balances":true,"vip_spend_tier_progressions":true,"klaviyo_mailchimp_marketing_sync":true,"in_cart_automatic_point_redemption":true,"shopify_woocommerce_ecommerce_sync":true,"gamification_and_birthday_bonus_points":true}` |
| integrations.count | 4 | 35 |
| integrations.list | `[{"name":"Zapier"},{"name":"Make"},{"name":"Apple Wallet","native":true,"direction":"outbound"},{"name":"Google Wallet","native":true,"direction":"outbound"}]` | `[{"name":"Klaviyo"},{"name":"Judge.me"},{"name":"Digioh"},{"name":"CM Commerce"},{"name":"Dotdigital"},{"name":"Rep AI"},{"name":"Shopify POS"},{"name":"Shopify","native":true,"category":"ecommerce"},{"name":"Mailchimp","category":"email"},{"name":"HubSpot","category":"crm"},{"name":"Omnisend","category":"email"},{"name":"Yotpo","category":"reviews"},{"name":"Gorgias","category":"support"},{"name":"Re:amaze","category":"support"},{"name":"Tapcart","category":"mobile"},{"name":"Makappi","category":"mobile"},{"name":"Recharge","category":"subscriptions"},{"name":"Loop","category":"returns"},{"name":"Glew","category":"analytics"},{"name":"Lifetimely","category":"analytics"},{"name":"ConvertCart","category":"email"},{"name":"Hive","category":"email"},{"name":"Privy","category":"email"},{"name":"PushOwl","category":"email"},{"name":"Redo","category":"marketing"},{"name":"Remarkety","category":"email"},{"name":"ReSci","category":"email"},{"name":"Sendlane","category":"email"},{"name":"Fera","category":"reviews"},{"name":"Loox","category":"reviews"},{"name":"Okendo","category":"reviews"},{"name":"REVIEWS.io","category":"reviews"},{"name":"Stamped.io","category":"reviews"},{"name":"TargetBay","category":"reviews"},{"name":"Verified Reviews","category":"reviews"},{"name":"Subtotal","category":"retail"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$25/month or $250/year (20% savings annually)","features":["Unlimited customers","1 card design","1 location","Apple Wallet compatible","Google Wallet compatible","Visual Card Designer (Web)","Upload logo and customize colors","Single & multi-reward card options","Unlimited push messages","QR code and direct link distribution","Built-in enrollment forms","Real-time analytics and reporting","No-code integration (Zapier/Make)","Standard customer support","Data export (CSV/Spreadsheet)","15-day risk-free trial"],"components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"},{"kind":"fixed","amount":250,"period":"year","currency":"USD"}],"description":"Ideal for small businesses with one location","contactSales":false,"includedLimits":{"customers":"unlimited","locations":"1","card_designs":"1"}},{"free":false,"name":"Growth","summary":"$69/month or $690/year (20% savings annually)","features":["Unlimited customers","3 card designs","3 locations","Apple Wallet compatible","Google Wallet compatible","Visual Card Designer (Web)","Upload logo and customize colors","Background image customization","Single & multi-reward card options","Unlimited push messages","Lock screen notifications (iOS)","Location-based messages (geo-fencing)","QR code and direct link distribution","Built-in enrollment forms","Real-time analytics and reporting","No-code integration (Zapier/Make)","Developer API access","Standard customer support","Customizable label text","Data export (CSV/Spreadsheet)"],"components":[{"kind":"fixed","amount":69,"period":"month","currency":"USD"},{"kind":"fixed","amount":690,"period":"year","currency":"USD"}],"description":"Designed for expanding businesses with multiple sites","contactSales":false,"includedLimits":{"customers":"unlimited","locations":"3","card_designs":"3"}},{"free":false,"name":"Ultimate","summary":"$95/month or $950/year (20% savings annually)","features":["Unlimited customers","10 card designs","10 locations","Apple Wallet compatible","Google Wallet compatible","Visual Card Designer (Web)","Upload logo and customize colors","Background image customization","Single & multi-reward card options","Unlimited push messages","Lock screen notifications (iOS)","Location-based messages (geo-fencing)","QR code and direct link distribution","Built-in enrollment forms","Real-time analytics and reporting","No-code integration (Zapier/Make)","Developer API access","Priority customer support","Customizable label text","Data export (CSV/Spreadsheet)"],"components":[{"kind":"fixed","amount":95,"period":"month","currency":"USD"},{"kind":"fixed","amount":950,"period":"year","currency":"USD"}],"description":"Best for larger businesses with advanced needs","contactSales":false,"includedLimits":{"customers":"unlimited","locations":"10","card_designs":"10"}}],"summary":"From $25/month billed monthly ($250/year). 15-day free trial, no credit card required. Save 20% with annual billing.","currency":"USD","freeTier":false,"sourceUrl":"https://loopyloyalty.com/pricing/","retrievedAt":"2026-08-20T12:18:42.279Z","freeTrialDays":15,"startingPrice":{"amount":25,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","features":["Points & referrals","Discounts & free shipping rewards","Full branding customization","Multi-language support","10 specialized reports"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"For new stores ready to start rewarding customers","contactSales":false,"includedLimits":{"monthly_orders":"200"}},{"free":false,"name":"Essential","features":["1 integration","500 monthly orders","15 specialized reports","Free product rewards","Dedicated loyalty page","Nudges (on-site reminders)","Shopify Flow triggers"],"components":[{"kind":"fixed","amount":15,"period":"month","currency":"USD"}],"description":"For stores gaining traction and growing loyalty","contactSales":false,"includedLimits":{"integrations":"1","monthly_orders":"500"}},{"free":false,"name":"Standard","features":["2 integrations","1,000 monthly orders","20 specialized reports","Promote on order thank you page","Subscription & gift card rewards","Embed on product pages","2x points weekends"],"components":[{"kind":"fixed","amount":79,"period":"month","currency":"USD"}],"description":"For established stores investing in loyalty","contactSales":false,"includedLimits":{"integrations":"2","monthly_orders":"1000"}},{"free":false,"name":"Growth","features":["Unlimited integrations","2,500 monthly orders","25 specialized reports","VIP program","Loyalty Hub","Fully embedded loyalty","Performance benchmarks"],"components":[{"kind":"fixed","amount":199,"period":"month","currency":"USD"}],"description":"For growing brands expanding customer loyalty","contactSales":false,"includedLimits":{"integrations":"unlimited","monthly_orders":"2500"}},{"free":false,"name":"Plus","features":["7,500 monthly orders","30+ specialized reports","Migration and launch plan","Quarterly program monitoring","Priority support","API access"],"commitment":"annual","components":[{"kind":"fixed","amount":999,"period":"month","currency":"USD"}],"description":"For large brands needing greater insights and control","contactSales":false,"includedLimits":{"monthly_orders":"7500"}},{"free":false,"name":"Enterprise","features":["Unlimited monthly orders","Custom reports","Advanced security","99.9% historical uptime","Custom API rate limits","Data warehouse sync"],"commitment":"annual","description":"For enterprise retailers with over $40M in annual revenue","contactSales":true,"includedLimits":{"monthly_orders":"unlimited"}}],"summary":"From free to $999/month","currency":"USD","freeTier":true,"sourceUrl":"https://smile.io/pricing","retrievedAt":"2026-08-25T12:11:58.939Z","startingPrice":{"amount":15,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | mid | low |
| pricing.starting_price | `{"amount":25,"currency":"USD"}` | `{"amount":15,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | - | 99.9 |
| security.gdpr | yes | - |
| security.soc2 | - | yes |
| security.trust_center | https://loopyloyalty.com/features/security/ | - |

## Capabilities (Loyalty Programs)

| Capability | Loopy Loyalty | Smile.io |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Point based reward balances | - | ✓ |
| Vip spend tier progressions | - | ✓ |
| In cart automatic point redemption | - | ✓ |
| Experiential non monetary rewards | - | - |
| In store point of sale sync | - | ✓ |
| Gamification and birthday bonus points | - | ✓ |
| Shopify woocommerce ecommerce sync | - | ✓ |
| Square lightspeed POS sync | - | - |
| Klaviyo mailchimp marketing sync | - | ✓ |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | Per monthly order volume |

*Source: vioscaleAI. Generated 2026-10-16T19:19:36.808Z. "-" = undocumented, not absent.*