# Loops vs Mailtrap

**Leader by vioscaleAI score:** Mailtrap

| Attribute | Loops | Mailtrap |
|---|---|---|
| **vioscaleAI score** | 49.4 (40% (low)) | 64.4 (75% (high)) |
| content.faq | `[{"answer":"A cloud-based email service that manages marketing campaigns, lifecycle workflows, and transactional emails through a single platform with no separate charges for sends or team members. It is indexed under Email Delivery Infrastructure.","source":"https://loops.so/pricing","question":"What is Loops?","confidence":0.6},{"answer":"Loops offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://loops.so/pricing","question":"Is Loops free?","confidence":0.6},{"answer":"Loops supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://loops.so/pricing","question":"What platforms does Loops support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Loops, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://loops.so/pricing","question":"Can Loops be self-hosted?","confidence":0.6},{"answer":"We have confirmed 5 integrations for Loops, including Supabase, Zapier, Stripe, Claude and Polar. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://loops.so/pricing","question":"What does Loops integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Loops. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Loops not holding them. Always confirm compliance directly before you rely on it.","source":"https://loops.so","question":"What security certifications does Loops have?","confidence":0.48},{"answer":"Loops is available worldwide. Its primary market is the United States.","source":"https://loops.so/pricing","question":"Where is Loops available?","confidence":0.5}]` | `[{"answer":"Cloud service for sending transactional and bulk emails with sandbox testing, delivery tracking, and performance metrics before live sending. It is indexed under Email Delivery Infrastructure.","source":"https://mailtrap.io","question":"What is Mailtrap?","confidence":0.6},{"answer":"Mailtrap offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://mailtrap.io","question":"Is Mailtrap free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Mailtrap. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://mailtrap.io","question":"What platforms does Mailtrap support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Mailtrap, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://mailtrap.io","question":"Can Mailtrap be self-hosted?","confidence":0.6},{"answer":"We have confirmed 8 integrations for Mailtrap, including Salesforce, Supabase, Cursor, Gmail, Microsoft Outlook, Antigravity, Laravel and Claude Desktop. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://mailtrap.io","question":"What does Mailtrap integrate with?","confidence":0.6},{"answer":"Mailtrap is available worldwide. Its primary market is the United States.","source":"https://mailtrap.io","question":"Where is Mailtrap available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based email service that manages marketing campaigns, lifecycle workflows, and transactional emails through a single platform with no separate charges for sends or team members. | Cloud-based service for sending and testing emails with high deliverability rates, featuring a sandboxed testing environment, analytics with open and click tracking, template management, and integrations with popular development tools. |
| features.capabilities | `{"iso_27001":false,"smtp_relay":true,"soc2_type_ii":false,"pricing_model":"usage_based","hipaa_compliant":false,"deployment_model":"saas","rest_api_sending":true,"open_click_tracking":true,"inbound_email_parsing":false,"dedicated_ip_available":true,"webhook_event_streaming":true,"bounce_complaint_handling":true,"marketing_template_builder":true}` | `{"iso_27001":true,"smtp_relay":true,"soc2_type_ii":true,"pricing_model":"freemium","deployment_model":"saas","rest_api_sending":true,"open_click_tracking":true,"inbound_email_parsing":true,"dedicated_ip_available":true,"webhook_event_streaming":true,"bounce_complaint_handling":true,"marketing_template_builder":true}` |
| integrations.count | 6 | 9 |
| integrations.list | `[{"name":"Supabase"},{"name":"Zapier"},{"name":"Stripe"},{"name":"Claude"},{"name":"Polar"},{"name":"Slack","native":true,"category":"chat","direction":"outbound"},{"name":"Clerk","native":true,"category":"auth","direction":"bidirectional"}]` | `[{"name":"Salesforce"},{"name":"Supabase"},{"name":"Cursor"},{"name":"Gmail"},{"name":"Microsoft Outlook"},{"name":"Antigravity"},{"name":"Laravel"},{"name":"Claude Desktop"},{"name":"Claude Cursor"},{"name":"Claude","native":true,"direction":"outbound"},{"name":"VS Code","native":true,"category":"development"},{"name":"Claude Code","native":true,"category":"development"},{"name":"Outlook","native":false,"category":"email"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free","features":["Up to 1,000 subscribed contacts","Up to 4,000 sends in any rolling 30 days","Up to 10 emails per second","All features included","Powered by Loops branding footer"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"For early products and smaller audiences","contactSales":false,"includedLimits":{"send_rate":"10 emails/second","subscribed_contacts":"1,000","sends_rolling_30_days":"4,000"}}],"summary":"Free tier with up to 1,000 contacts and 4,000 sends monthly. Paid plans based on subscribed contacts; no extra charges for sends or team seats.","currency":"USD","freeTier":true,"sourceUrl":"https://loops.so/pricing","retrievedAt":"2026-09-09T12:30:51.018Z","freeTrialDays":14,"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free","features":["Email Sandbox testing"],"contactSales":false,"includedLimits":{"sandboxes":"1","rate_limit":"1 email per 10 seconds","test_emails_per_month":"50"}},{"free":false,"name":"Paid Email Sandbox","summary":"$17/month or $14/month billed annually","commitment":"monthly","components":[{"kind":"fixed","amount":17,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Email API/SMTP","summary":"$15/month for 10,000 emails","components":[{"kind":"fixed","amount":15,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"emails_per_month":"10000"}}],"summary":"Free tier with 50 test emails/month. Paid plans start at $14/month (annual) or $17/month (monthly).","currency":"USD","freeTier":true,"sourceUrl":"https://mailtrap.io","retrievedAt":"2026-09-28T11:39:17.136Z","startingPrice":{"amount":15,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | mid |
| pricing.starting_price | - | `{"amount":15,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.sla_pct | - | 99.99 |
| security.certifications | `[{"name":"EU-U.S. Data Privacy Framework","status":"active","evidenceUrl":"https://www.dataprivacyframework.gov/"},{"name":"UK Extension to EU-U.S. DPF","status":"active","evidenceUrl":"https://www.dataprivacyframework.gov/"},{"name":"Swiss-U.S. Data Privacy Framework","status":"active","evidenceUrl":"https://www.dataprivacyframework.gov/"}]` | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO 27001","status":"active"}]` |
| security.gdpr | yes | yes |
| security.iso27001 | - | yes |
| security.soc2 | yes | yes |
| security.trust_center | https://www.dataprivacyframework.gov/ | https://mailtrap.io/blog/smtp-providers-compliance-comparison/ |

## Capabilities (Email Delivery Infrastructure)

| Capability | Loops | Mailtrap |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Saas | Saas |
| Rest API sending | ✓ | ✓ |
| Smtp relay | ✓ | ✓ |
| Inbound email parsing | ✗ | ✓ |
| Dedicated ip available | ✓ | ✓ |
| Bounce complaint handling | ✓ | ✓ |
| Open click tracking | ✓ | ✓ |
| Marketing template builder | ✓ | ✓ |
| Webhook event streaming | ✓ | ✓ |
| HIPAA compliant | ✗ | - |
| SOC2 type ii | ✗ | ✓ |
| ISO 27001 | ✗ | ✓ |
| Pricing model | Usage based | Freemium |

*Source: vioscaleAI. Generated 2026-10-16T20:06:38.453Z. "-" = undocumented, not absent.*