# Loom vs Whereby

**Leader by vioscaleAI score:** Whereby

| Attribute | Loom | Whereby |
|---|---|---|
| **vioscaleAI score** | 79.4 (55% (medium)) | 85.5 (73% (medium)) |
| content.faq | `[{"answer":"A desktop application for recording screen videos with speaker notes and mouse click highlighting. It is indexed under Collaboration Software.","source":"https://www.loom.com","question":"What is Loom?","confidence":0.6},{"answer":"Loom offers a free tier, so you can start without paying. Paid plans start at $18 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.loom.com/pricing","question":"Is Loom free?","confidence":0.6},{"answer":"Loom supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.loom.com/pricing","question":"What platforms does Loom support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Loom, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.loom.com/pricing","question":"Can Loom be self-hosted?","confidence":0.6},{"answer":"We have confirmed 15 integrations for Loom, including Slack, Jira, Confluence, GitHub, Gmail, Upwork, FigJam and Notion, plus 7 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.loom.com/pricing","question":"What does Loom integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Loom. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Loom not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.loom.com/pricing","question":"What security certifications does Loom have?","confidence":0.6}]` | `[{"answer":"A cloud-based video meeting service that enables entire companies to connect with unlimited user accounts per subscription, includes meeting recording and customized branding, and supports groups up to 50 people with upgradeable capacity. It is indexed under Collaboration Software.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"What is Whereby?","confidence":0.6},{"answer":"Whereby offers a free tier, so you can start without paying. Paid plans start at $14.99 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"Is Whereby free?","confidence":0.6},{"answer":"Whereby supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"What platforms does Whereby support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Whereby, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"Can Whereby be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Whereby, including Google Calendar, Microsoft Outlook, Google Docs, Trello, YouTube, Slack and Chrome. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"What does Whereby integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Whereby. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Whereby not holding them. Always confirm compliance directly before you rely on it.","source":"https://whereby.com/information/security/","question":"What security certifications does Whereby have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A desktop application for recording screen videos with speaker notes and mouse click highlighting. | A privacy-first video conferencing API built in Europe, offering reliable video calls for teams and platforms with flexible pay-per-use billing. |
| features.capabilities | `{"hosting":"cloud","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"screen_sharing":true,"compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` | `{"soc2":true,"hosting":"cloud","free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"open_source":true,"ai_assistant":true,"browser_join":true,"breakout_rooms":true,"e2e_encryption":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":false,"hipaa_available":true,"max_participants":"200","live_transcription":true,"compliance_controls":true,"virtual_backgrounds":true,"guest_external_access":true,"recording_transcription":"recording"}` |
| integrations.count | 10 | 5 |
| integrations.list | `[{"name":"Slack"},{"name":"Jira"},{"name":"Jira Service Desk"},{"name":"Confluence"},{"name":"GitHub"},{"name":"Gmail"},{"name":"Upwork"},{"name":"FigJam"},{"name":"Notion"},{"name":"Intercom"},{"name":"Zendesk"},{"name":"Dropbox"},{"name":"GitLab"},{"name":"Salesforce"},{"name":"WordPress"},{"name":"Google Workspace"}]` | `[{"name":"Google Calendar"},{"name":"Microsoft Outlook"},{"name":"Google Docs"},{"name":"Trello"},{"name":"YouTube"},{"name":"Slack"},{"name":"Chrome"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free, 25 videos per person","features":["25 videos per person","5 minute screen recordings","Unlimited screenshots","Video quality up to 720p","Screen and camera recording","Video comments","Video transcriptions","Video privacy controls","Slack integration","Intercom, Zendesk, Dropbox, GitLab integrations"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"videos":"25 per person","transcriptions":"50+ languages","recording_length":"5 minutes"}},{"free":false,"name":"Starter","summary":"$18/user/month","features":["Unlimited videos","Unlimited recording time","Upload and download videos","Transcriptions and closed captions","Custom recording dimensions","Trim and stitch videos","Custom video thumbnail","Embed links in video","Add logo to video page","Customize video player colors","Password protected videos","Default privacy settings","Priority support"],"components":[{"kind":"per_unit","unit":"seat","amount":18,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Business","summary":"$24/user/month with AI features","features":["Unlimited videos","Unlimited recording time","Auto-video enhancement","Video-to-text automation","AI Workflows","Custom recording dimensions","Trim and stitch videos","Transcriptions and closed captions","Password protected videos","Priority support"],"components":[{"kind":"per_unit","unit":"seat","amount":24,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"Contact sales for pricing","features":["Advanced security with SSO and SCIM","Salesforce integration (Beta)","99.95% uptime SLA","EBA Compliance","Unlimited spaces with advanced admin controls","Advanced video privacy controls","SSO (SAML)","Directory and provisioning (SCIM)","User roles and management","Dedicated support","Dedicated account manager"],"contactSales":true}],"summary":"From $18/user/month. Free tier available. 14-day free trial for Business plan.","currency":"USD","freeTier":true,"sourceUrl":"https://www.loom.com/pricing","retrievedAt":"2026-09-03T18:01:37.663Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":18,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"usage","plans":[{"free":true,"name":"Test","summary":"Free with 2,000 participant minutes per month","features":["Up to 2,000 participant minutes per month","Developer community","Email support","Limited white labelling"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"participant_minutes":"2,000/mo"}},{"free":false,"name":"Build","summary":"$9.99/month plus $0.004 per participant minute","features":["2,000 included participant minutes per month","Additional participant minutes at $0.004 each","Session transcriptions from $0.0065 per unmuted participant minute","Custom branding","Cloud recording at $0.01 per minute","Live captions","Recording transcriptions at $0.024 per minute","Included monthly storage","Additional storage at $0.0015 per GB per day","Insights suite (analytics)","Breakout groups","Screensharing","Chat","Waiting rooms","Background effects","Remove Whereby branding","File sharing","Developer community","Email support (1 business day response)"],"components":[{"kind":"fixed","amount":9.99,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"participant_minute"},"kind":"metered","amount":0.004,"currency":"USD"}],"contactSales":false,"includedLimits":{"participant_minutes":"2,000/mo"}},{"free":false,"name":"Enterprise","summary":"Custom pricing tailored for enterprise needs","features":["Volume discounts","Early access to new features","Implementation support","Technical Success Manager","HIPAA compliance included","Slack channel support"],"contactSales":true}],"addOns":[{"name":"HIPAA Compliance","components":[{"kind":"fixed","amount":16.99,"period":"month","currency":"USD"}]},{"name":"Technical Onboarding","components":[{"kind":"fixed","amount":16.99,"period":"month","currency":"USD"}]}],"summary":"Free tier with 2,000 participant minutes per month, or $9.99/month plus usage fees","currency":"USD","freeTier":true,"sourceUrl":"https://whereby.com/information/embedded/pricing","retrievedAt":"2026-10-05T12:43:25.779Z","startingPrice":{"amount":9.99,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | free | freemium |
| pricing.price_level | free | low |
| pricing.starting_price | `{"amount":18,"currency":"USD"}` | `{"amount":9.99,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.95 | 99.9 |
| reliability.status_page | yes | yes |
| security.certifications | - | `[{"name":"ISO 27001","status":"active"}]` |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.pci | - | yes |
| security.soc2 | - | yes |
| security.trust_center | - | https://whereby.com/information/security/vdp/hof/ |

## Capabilities (Collaboration Software)

| Capability | Loom | Whereby |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | - | ✓ |
| Whiteboard | - | ✓ |
| **Meetings** |  |  |
| Screen sharing | ✓ | ✓ |
| Recording / transcription | Recording + AI notes | Recording |
| **Security** |  |  |
| End-to-end encryption | - | ✓ |
| SSO / SCIM | ✓ | - |
| **Access** |  |  |
| Guest / external access | ✓ | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |
| **Scale** |  |  |
| Max participants | - | 200 |
| **Ecosystem** |  |  |
| App marketplace | - | ✗ |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T18:31:32.485Z. "-" = undocumented, not absent.*