# Loom vs Twist

**Leader by vioscaleAI score:** Loom

| Attribute | Loom | Twist |
|---|---|---|
| **vioscaleAI score** | 79.4 (55% (medium)) | 64.3 (52% (medium)) |
| content.faq | `[{"answer":"A desktop application for recording screen videos with speaker notes and mouse click highlighting. It is indexed under Collaboration Software.","source":"https://www.loom.com","question":"What is Loom?","confidence":0.6},{"answer":"Loom offers a free tier, so you can start without paying. Paid plans start at $18 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.loom.com/pricing","question":"Is Loom free?","confidence":0.6},{"answer":"Loom supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.loom.com/pricing","question":"What platforms does Loom support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Loom, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.loom.com/pricing","question":"Can Loom be self-hosted?","confidence":0.6},{"answer":"We have confirmed 15 integrations for Loom, including Slack, Jira, Confluence, GitHub, Gmail, Upwork, FigJam and Notion, plus 7 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.loom.com/pricing","question":"What does Loom integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Loom. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Loom not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.loom.com/pricing","question":"What security certifications does Loom have?","confidence":0.6}]` | `[{"answer":"An asynchronous team messaging platform that reduces reliance on synchronous meetings and supports distributed work with threaded conversations and async-first workflows. It is indexed under Collaboration Software.","source":"https://twist.com","question":"What is Twist?","confidence":0.6},{"answer":"Twist offers a free tier, so you can start without paying. Paid plans start at $6 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://twist.com","question":"Is Twist free?","confidence":0.6},{"answer":"Twist supports the web, Windows, macOS, Linux, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://twist.com","question":"What platforms does Twist support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Twist, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://twist.com","question":"Can Twist be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Twist, including Dropbox, Google Drive, OneDrive, Todoist, Zapier, Google Calendar and Calendly. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://twist.com","question":"What does Twist integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Twist. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Twist not holding them. Always confirm compliance directly before you rely on it.","source":"https://twist.com/help/articles/security,-privacy-and-gdpr-faq-pLptEU0T","question":"What security certifications does Twist have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A desktop application for recording screen videos with speaker notes and mouse click highlighting. | An asynchronous team messaging platform that reduces reliance on synchronous meetings and supports distributed work with threaded conversations and async-first workflows. |
| features.capabilities | `{"hosting":"cloud","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"screen_sharing":true,"compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` | `{"hosting":"cloud","messaging":true,"api_access":true,"compliance_controls":true,"guest_external_access":true}` |
| integrations.count | 10 | 4 |
| integrations.list | `[{"name":"Slack"},{"name":"Jira"},{"name":"Jira Service Desk"},{"name":"Confluence"},{"name":"GitHub"},{"name":"Gmail"},{"name":"Upwork"},{"name":"FigJam"},{"name":"Notion"},{"name":"Intercom"},{"name":"Zendesk"},{"name":"Dropbox"},{"name":"GitLab"},{"name":"Salesforce"},{"name":"WordPress"},{"name":"Google Workspace"}]` | `[{"name":"Dropbox"},{"name":"Google Drive"},{"name":"OneDrive"},{"name":"Todoist","native":true},{"name":"Zapier","native":true,"direction":"outbound"},{"name":"Google Calendar","native":true},{"name":"Calendly","native":true}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free, 25 videos per person","features":["25 videos per person","5 minute screen recordings","Unlimited screenshots","Video quality up to 720p","Screen and camera recording","Video comments","Video transcriptions","Video privacy controls","Slack integration","Intercom, Zendesk, Dropbox, GitLab integrations"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"videos":"25 per person","transcriptions":"50+ languages","recording_length":"5 minutes"}},{"free":false,"name":"Starter","summary":"$18/user/month","features":["Unlimited videos","Unlimited recording time","Upload and download videos","Transcriptions and closed captions","Custom recording dimensions","Trim and stitch videos","Custom video thumbnail","Embed links in video","Add logo to video page","Customize video player colors","Password protected videos","Default privacy settings","Priority support"],"components":[{"kind":"per_unit","unit":"seat","amount":18,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Business","summary":"$24/user/month with AI features","features":["Unlimited videos","Unlimited recording time","Auto-video enhancement","Video-to-text automation","AI Workflows","Custom recording dimensions","Trim and stitch videos","Transcriptions and closed captions","Password protected videos","Priority support"],"components":[{"kind":"per_unit","unit":"seat","amount":24,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"Contact sales for pricing","features":["Advanced security with SSO and SCIM","Salesforce integration (Beta)","99.95% uptime SLA","EBA Compliance","Unlimited spaces with advanced admin controls","Advanced video privacy controls","SSO (SAML)","Directory and provisioning (SCIM)","User roles and management","Dedicated support","Dedicated account manager"],"contactSales":true}],"summary":"From $18/user/month. Free tier available. 14-day free trial for Business plan.","currency":"USD","freeTier":true,"sourceUrl":"https://www.loom.com/pricing","retrievedAt":"2026-09-03T18:01:37.663Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":18,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free","features":["Access up to 1 month of comments and messages","Up to 5 integrations","Up to 5 GB file storage","Standard support","Up to 500 internal member accounts","Up to 500 external guest accounts"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"file_storage":"5 GB","integrations":"5","external_guests":"500","message_history":"1 month","internal_members":"500"}},{"free":false,"name":"Unlimited","summary":"$6/user/mo","features":["Access full history of comments and messages","Unlimited integrations","Unlimited file storage","Priority support","Unlimited internal member accounts","Unlimited external guest accounts"],"components":[{"kind":"per_unit","unit":"seat","amount":6,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"file_storage":"unlimited","integrations":"unlimited","external_guests":"unlimited","message_history":"unlimited","internal_members":"unlimited"}}],"summary":"From $6/user/mo. Free tier.","currency":"USD","freeTier":true,"sourceUrl":"https://twist.com","retrievedAt":"2026-08-03T14:28:57.803Z","startingPrice":{"amount":6,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | free | freemium |
| pricing.price_level | free | low |
| pricing.starting_price | `{"amount":18,"currency":"USD"}` | - |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.95 | - |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.trust_center | - | https://twist.com/help/articles/security,-privacy-and-gdpr-faq-pLptEU0T |

## Capabilities (Collaboration Software)

| Capability | Loom | Twist |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | - | - |
| Whiteboard | - | - |
| **Meetings** |  |  |
| Screen sharing | ✓ | - |
| Recording / transcription | Recording + AI notes | - |
| **Security** |  |  |
| End-to-end encryption | - | - |
| SSO / SCIM | ✓ | - |
| **Access** |  |  |
| Guest / external access | ✓ | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |
| **Scale** |  |  |
| Max participants | - | - |
| **Ecosystem** |  |  |
| App marketplace | - | - |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✓ | - |

*Source: vioscaleAI. Generated 2026-10-16T18:31:23.822Z. "-" = undocumented, not absent.*