# Loom vs Rocket.Chat

**Leader by vioscaleAI score:** Loom

| Attribute | Loom | Rocket.Chat |
|---|---|---|
| **vioscaleAI score** | 79.4 (55% (medium)) | 66.6 (75% (high)) |
| activity.commits_last_30d | - | 100 |
| adoption.dependent_repos | - | 339 |
| adoption.github_stars | - | 46,211 |
| content.faq | `[{"answer":"A desktop application for recording screen videos with speaker notes and mouse click highlighting. It is indexed under Collaboration Software.","source":"https://www.loom.com","question":"What is Loom?","confidence":0.6},{"answer":"Loom offers a free tier, so you can start without paying. Paid plans start at $18 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.loom.com/pricing","question":"Is Loom free?","confidence":0.6},{"answer":"Loom supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.loom.com/pricing","question":"What platforms does Loom support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Loom, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.loom.com/pricing","question":"Can Loom be self-hosted?","confidence":0.6},{"answer":"We have confirmed 15 integrations for Loom, including Slack, Jira, Confluence, GitHub, Gmail, Upwork, FigJam and Notion, plus 7 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.loom.com/pricing","question":"What does Loom integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Loom. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Loom not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.loom.com/pricing","question":"What security certifications does Loom have?","confidence":0.6}]` | `[{"answer":"Rocket.Chat provides real-time messaging, voice, video conferencing, and third-party integrations designed for organizations with strict security and compliance requirements. It supports deployment in cloud, on-premise, hybrid, and air-gapped environments for defense and critical infrastructure operations. It is indexed under Collaboration Software.","source":"https://www.rocket.chat/plans","question":"What is Rocket.Chat?","confidence":0.6},{"answer":"Rocket.Chat does not publish its prices. Pricing is quoted on request, across 4 plans (Starter, Commercial, Government and Defense), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.rocket.chat/plans","question":"How much does Rocket.Chat cost?","confidence":0.6},{"answer":"Rocket.Chat supports the web, Windows, macOS, Linux, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.rocket.chat/plans","question":"What platforms does Rocket.Chat support?","confidence":0.6},{"answer":"Yes. Rocket.Chat can be deployed cloud / SaaS, hybrid, on-premise, air-gapped and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://www.rocket.chat/plans","question":"Can Rocket.Chat be self-hosted?","confidence":0.6},{"answer":"We have confirmed 26 integrations for Rocket.Chat, including Bitbucket Cloud, GitHub, Google Drive, Google Calendar, Google Workspace, Trello, Loom and WhatsApp, plus 18 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.rocket.chat/plans","question":"What does Rocket.Chat integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Rocket.Chat. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Rocket.Chat not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.rocket.chat/blog/nis2-compliance","question":"What security certifications does Rocket.Chat have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"hybrid":true,"on_prem":true,"air_gapped":true,"self_hosted":true}` |
| description.long | A desktop application for recording screen videos with speaker notes and mouse click highlighting. | Rocket.Chat provides real-time messaging, voice, video conferencing, and third-party integrations designed for organizations with strict security and compliance requirements. It supports deployment in cloud, on-premise, hybrid, and air-gapped environments for defense and critical infrastructure operations. |
| features.capabilities | `{"hosting":"cloud","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"screen_sharing":true,"compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` | `{"hosting":"both","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"soc2_type_ii":true,"e2e_encryption":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":true,"deployment_model":"self_hosted_on_premise","hipaa_compliance":true,"max_participants":"4000+","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording","ad_hoc_voice_video_huddles":true,"cross_company_guest_channels":true,"automated_workflow_bot_builders":true,"channel_based_topic_organization":true,"jira_github_engineering_webhook_sync":true,"salesforce_zendesk_sales_support_sync":true,"robust_message_search_and_history_indexing":true}` |
| integrations.count | 10 | 50 |
| integrations.list | `[{"name":"Slack"},{"name":"Jira"},{"name":"Jira Service Desk"},{"name":"Confluence"},{"name":"GitHub"},{"name":"Gmail"},{"name":"Upwork"},{"name":"FigJam"},{"name":"Notion"},{"name":"Intercom"},{"name":"Zendesk"},{"name":"Dropbox"},{"name":"GitLab"},{"name":"Salesforce"},{"name":"WordPress"},{"name":"Google Workspace"}]` | `[{"name":"Bitbucket Cloud"},{"name":"GitHub"},{"name":"Google Drive"},{"name":"Google Calendar"},{"name":"Google Workspace"},{"name":"Trello"},{"name":"Loom"},{"name":"WhatsApp"},{"name":"GitLab","native":true,"category":"engineering","direction":"bidirectional"},{"name":"Jira","native":true,"category":"engineering","direction":"bidirectional"},{"name":"Bitbucket","native":true,"category":"engineering","direction":"bidirectional"},{"name":"Salesforce CRM","native":true,"category":"crm","direction":"bidirectional"},{"name":"Hubspot CRM","native":true,"category":"crm","direction":"bidirectional"},{"name":"Confluence","native":true,"category":"documentation","direction":"bidirectional"},{"name":"Google Meet","native":false,"category":"video","direction":"outbound"},{"name":"Dropbox","native":false,"category":"storage","direction":"bidirectional"},{"name":"Slack","native":false,"category":"messaging","direction":"inbound"},{"name":"Telegram","native":true,"category":"messaging","direction":"bidirectional"},{"name":"Facebook Messenger","native":true,"category":"messaging","direction":"bidirectional"},{"name":"Instagram","native":true,"category":"social","direction":"bidirectional"},{"name":"BigBlueButton","native":false,"category":"video","direction":"outbound"},{"name":"Pexip","native":true,"category":"video","direction":"outbound"},{"name":"ChatGPT","native":false,"category":"ai","direction":"outbound"},{"name":"Rocket.Chat AI","native":true,"category":"ai","direction":"inbound"},{"name":"Zapier","native":false,"category":"automation","direction":"bidirectional"},{"name":"Bamboo","native":false,"category":"ci_cd","direction":"bidirectional"},{"name":"ClamAV","native":false,"category":"security","direction":"inbound"},{"name":"Zoom","native":true,"category":"video","direction":"bidirectional"},{"name":"Confluence Cloud","native":true,"category":"productivity","direction":"bidirectional"},{"name":"Dropbox Paper","native":true,"category":"productivity","direction":"bidirectional"},{"name":"RapidPro","native":true,"category":"messaging","direction":"bidirectional"},{"name":"TextIt","native":true,"category":"messaging","direction":"bidirectional"},{"name":"Bluescape","native":true,"category":"collaboration","direction":"bidirectional"},{"name":"Collaboard","native":true,"category":"collaboration","direction":"bidirectional"},{"name":"Imgur","native":true,"category":"content","direction":"inbound"},{"name":"Virtru","native":true,"category":"security","direction":"bidirectional"}]` |
| language.primary | - | TypeScript |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` | `{"cli":true,"ios":true,"web":true,"linux":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free, 25 videos per person","features":["25 videos per person","5 minute screen recordings","Unlimited screenshots","Video quality up to 720p","Screen and camera recording","Video comments","Video transcriptions","Video privacy controls","Slack integration","Intercom, Zendesk, Dropbox, GitLab integrations"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"videos":"25 per person","transcriptions":"50+ languages","recording_length":"5 minutes"}},{"free":false,"name":"Starter","summary":"$18/user/month","features":["Unlimited videos","Unlimited recording time","Upload and download videos","Transcriptions and closed captions","Custom recording dimensions","Trim and stitch videos","Custom video thumbnail","Embed links in video","Add logo to video page","Customize video player colors","Password protected videos","Default privacy settings","Priority support"],"components":[{"kind":"per_unit","unit":"seat","amount":18,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Business","summary":"$24/user/month with AI features","features":["Unlimited videos","Unlimited recording time","Auto-video enhancement","Video-to-text automation","AI Workflows","Custom recording dimensions","Trim and stitch videos","Transcriptions and closed captions","Password protected videos","Priority support"],"components":[{"kind":"per_unit","unit":"seat","amount":24,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"Contact sales for pricing","features":["Advanced security with SSO and SCIM","Salesforce integration (Beta)","99.95% uptime SLA","EBA Compliance","Unlimited spaces with advanced admin controls","Advanced video privacy controls","SSO (SAML)","Directory and provisioning (SCIM)","User roles and management","Dedicated support","Dedicated account manager"],"contactSales":true}],"summary":"From $18/user/month. Free tier available. 14-day free trial for Business plan.","currency":"USD","freeTier":true,"sourceUrl":"https://www.loom.com/pricing","retrievedAt":"2026-09-03T18:01:37.663Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":18,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"quote","plans":[{"free":true,"name":"Starter","description":"For technical evaluation, small businesses, and non-profits","contactSales":false},{"free":false,"name":"Commercial","description":"Secure collaboration for commercial enterprises with deployment flexibility and compliance","contactSales":true},{"free":false,"name":"Government","description":"Sovereign communications for public sector agencies with data sovereignty control","contactSales":true},{"free":false,"name":"Defense","description":"Mission-grade communications for defense and intelligence operations","contactSales":true}],"currency":"USD","freeTier":true,"sourceUrl":"https://www.rocket.chat/plans","retrievedAt":"2026-08-14T13:43:43.552Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | free | freemium |
| pricing.price_level | free | low |
| pricing.starting_price | `{"amount":18,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| release.cadence_days | - | 1 |
| release.history | - | `[{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.9.0-rc.5","date":"2026-10-03T02:37:45Z","type":"prerelease","version":"8.9.0-rc.5"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.9.0-rc.4","date":"2026-10-01T21:59:01Z","type":"prerelease","version":"8.9.0-rc.4"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.9.0-rc.3","date":"2026-09-30T13:13:32Z","type":"prerelease","version":"8.9.0-rc.3"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.9.0-rc.2","date":"2026-09-28T22:20:17Z","type":"prerelease","version":"8.9.0-rc.2"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.9.0-rc.1","date":"2026-09-23T03:47:41Z","type":"prerelease","version":"8.9.0-rc.1"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.9.0-rc.0","date":"2026-09-23T03:23:59Z","type":"prerelease","version":"8.9.0-rc.0"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.8.1","date":"2026-09-09T15:30:46Z","type":"stable","version":"8.8.1"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.8.0","date":"2026-09-01T22:46:35Z","type":"stable","version":"8.8.0"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.8.0-rc.2","date":"2026-08-31T15:59:12Z","type":"prerelease","version":"8.8.0-rc.2"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.8.0-rc.1","date":"2026-08-28T21:23:25Z","type":"prerelease","version":"8.8.0-rc.1"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.8.0-rc.0","date":"2026-08-20T21:43:31Z","type":"prerelease","version":"8.8.0-rc.0"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/7.10.15","date":"2026-08-20T11:16:15Z","type":"stable","version":"7.10.15"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.7.1","date":"2026-08-19T13:47:02Z","type":"stable","version":"8.7.1"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.6.2","date":"2026-08-19T13:45:21Z","type":"stable","version":"8.6.2"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.5.3","date":"2026-08-19T22:29:29Z","type":"stable","version":"8.5.3"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.4.6","date":"2026-08-19T22:39:51Z","type":"stable","version":"8.4.6"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.3.8","date":"2026-08-19T22:40:01Z","type":"stable","version":"8.3.8"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.2.8","date":"2026-08-19T22:36:21Z","type":"stable","version":"8.2.8"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.1.8","date":"2026-08-19T22:42:14Z","type":"stable","version":"8.1.8"},{"url":"https://github.com/RocketChat/Rocket.Chat/releases/tag/8.7.0","date":"2026-08-07T02:06:48Z","type":"stable","version":"8.7.0"}]` |
| reliability.sla_pct | 99.95 | - |
| reliability.status_page | yes | yes |
| security.certifications | - | `[{"name":"HIPAA","status":"active"},{"name":"GDPR","status":"active"},{"name":"NIS2","status":"active"},{"name":"FINRA","status":"active"}]` |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.scorecard | - | 8.7 |
| security.soc2 | - | yes |
| security.trust_center | - | https://www.rocket.chat/blog/nis2-compliance |
| security.vulnerabilities | - | `{"count":0,"source":"https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=npm&package_name=%40rocket.chat%2Fapps-engine&per_page=100","last_12m":0,"max_severity":null}` |

## Capabilities (Collaboration Software)

| Capability | Loom | Rocket.Chat |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | - | ✓ |
| Whiteboard | - | - |
| **Meetings** |  |  |
| Screen sharing | ✓ | ✓ |
| Recording / transcription | Recording + AI notes | Recording |
| **Security** |  |  |
| End-to-end encryption | - | ✓ |
| SSO / SCIM | ✓ | ✓ |
| **Access** |  |  |
| Guest / external access | ✓ | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud + self-hosted |
| **Scale** |  |  |
| Max participants | - | 4000+ |
| **Ecosystem** |  |  |
| App marketplace | - | ✓ |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-24T11:49:44.529Z. "-" = undocumented, not absent.*