# Loom vs Mattermost

**Leader by vioscaleAI score:** Loom

| Attribute | Loom | Mattermost |
|---|---|---|
| **vioscaleAI score** | 79.4 (55% (medium)) | 67 (65% (medium)) |
| activity.commits_last_30d | - | 100 |
| adoption.dependent_repos | - | 371 |
| adoption.github_stars | - | 39,264 |
| content.faq | `[{"answer":"A desktop application for recording screen videos with speaker notes and mouse click highlighting. It is indexed under Collaboration Software.","source":"https://www.loom.com","question":"What is Loom?","confidence":0.6},{"answer":"Loom offers a free tier, so you can start without paying. Paid plans start at $18 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.loom.com/pricing","question":"Is Loom free?","confidence":0.6},{"answer":"Loom supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.loom.com/pricing","question":"What platforms does Loom support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Loom, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.loom.com/pricing","question":"Can Loom be self-hosted?","confidence":0.6},{"answer":"We have confirmed 15 integrations for Loom, including Slack, Jira, Confluence, GitHub, Gmail, Upwork, FigJam and Notion, plus 7 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.loom.com/pricing","question":"What does Loom integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Loom. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Loom not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.loom.com/pricing","question":"What security certifications does Loom have?","confidence":0.6}]` | `[{"answer":"Mattermost is a self-hosted or cloud-based collaboration platform offering secure messaging, voice calling, screen sharing, workflow automation, and AI-assisted tools for teams and enterprises. It is indexed under Collaboration Software.","source":"https://mattermost.com","question":"What is Mattermost?","confidence":0.6},{"answer":"Mattermost offers a free tier, so you can start without paying. Paid plans are also available: Open Source, Enterprise E10 and Enterprise E20. Pricing changes often, so verify at source before relying on it.","source":"https://mattermost.com","question":"Is Mattermost free?","confidence":0.6},{"answer":"Mattermost supports the web, Windows, macOS, Linux, iOS, Android and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://mattermost.com","question":"What platforms does Mattermost support?","confidence":0.6},{"answer":"Yes. Mattermost can be deployed cloud / SaaS, hybrid, on-premise and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://mattermost.com","question":"Can Mattermost be self-hosted?","confidence":0.6},{"answer":"We have confirmed 14 integrations for Mattermost, including Slack, Git, Jenkins, Twitter, Bugzilla, RSS, Gerrit and Redmine, plus 6 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://mattermost.com","question":"What does Mattermost integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Mattermost. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Mattermost not holding them. Always confirm compliance directly before you rely on it.","source":"https://mattermost.com/security","question":"What security certifications does Mattermost have?","confidence":0.7},{"answer":"Mattermost is available worldwide. Its primary markets are the United States, Canada, the United Kingdom, the EU and Japan. The vendor is headquartered in the United States.","source":"https://mattermost.com","question":"Where is Mattermost available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"on_prem":true,"air_gapped":true,"self_hosted":true}` |
| description.long | A desktop application for recording screen videos with speaker notes and mouse click highlighting. | Mattermost is a self-hosted or cloud-based collaboration platform offering secure messaging, voice calling, screen sharing, workflow automation, and AI-assisted tools for teams and enterprises. |
| features.capabilities | `{"hosting":"cloud","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"screen_sharing":true,"compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` | `{"hosting":"both","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"whiteboard":false,"pricing_model":"per_seat_subscription","screen_sharing":true,"video_meetings":false,"app_marketplace":true,"deployment_model":"self_hosted_on_premise","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes","cross_company_guest_channels":true,"threaded_reply_conversations":true,"automated_workflow_bot_builders":true,"channel_based_topic_organization":true,"jira_github_engineering_webhook_sync":true,"robust_message_search_and_history_indexing":true}` |
| integrations.count | 10 | 700 |
| integrations.list | `[{"name":"Slack"},{"name":"Jira"},{"name":"Jira Service Desk"},{"name":"Confluence"},{"name":"GitHub"},{"name":"Gmail"},{"name":"Upwork"},{"name":"FigJam"},{"name":"Notion"},{"name":"Intercom"},{"name":"Zendesk"},{"name":"Dropbox"},{"name":"GitLab"},{"name":"Salesforce"},{"name":"WordPress"},{"name":"Google Workspace"}]` | `[{"name":"Slack"},{"name":"Git"},{"name":"Jenkins"},{"name":"GitLab"},{"name":"GitHub"},{"name":"Twitter"},{"name":"Bugzilla"},{"name":"RSS"},{"name":"Gerrit"},{"name":"Redmine"},{"name":"Mercurial"},{"name":"SVN"},{"name":"Threema"},{"name":"Pexip"},{"name":"Prometheus","category":"monitoring","direction":"inbound"},{"name":"Grafana","category":"monitoring","direction":"inbound"},{"name":"Microsoft Teams","native":true,"category":"chat","direction":"bidirectional"},{"name":"Matrix","native":false,"category":"chat","direction":"bidirectional"},{"name":"XMPP","native":false,"category":"chat","direction":"bidirectional"},{"name":"Trello","native":true,"category":"project_management","direction":"outbound"},{"name":"ServiceNow","native":true,"category":"itsm","direction":"bidirectional"},{"name":"PagerDuty","native":true,"category":"incident_response","direction":"bidirectional"},{"name":"Splunk","native":true,"category":"monitoring","direction":"bidirectional"},{"name":"Nagios","native":true,"category":"monitoring","direction":"bidirectional"},{"name":"Ansible","native":true,"category":"automation","direction":"outbound"},{"name":"Matterbridge","native":false,"category":"chat","direction":"bidirectional"}]` |
| language.primary | - | TypeScript |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free, 25 videos per person","features":["25 videos per person","5 minute screen recordings","Unlimited screenshots","Video quality up to 720p","Screen and camera recording","Video comments","Video transcriptions","Video privacy controls","Slack integration","Intercom, Zendesk, Dropbox, GitLab integrations"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"videos":"25 per person","transcriptions":"50+ languages","recording_length":"5 minutes"}},{"free":false,"name":"Starter","summary":"$18/user/month","features":["Unlimited videos","Unlimited recording time","Upload and download videos","Transcriptions and closed captions","Custom recording dimensions","Trim and stitch videos","Custom video thumbnail","Embed links in video","Add logo to video page","Customize video player colors","Password protected videos","Default privacy settings","Priority support"],"components":[{"kind":"per_unit","unit":"seat","amount":18,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Business","summary":"$24/user/month with AI features","features":["Unlimited videos","Unlimited recording time","Auto-video enhancement","Video-to-text automation","AI Workflows","Custom recording dimensions","Trim and stitch videos","Transcriptions and closed captions","Password protected videos","Priority support"],"components":[{"kind":"per_unit","unit":"seat","amount":24,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"Contact sales for pricing","features":["Advanced security with SSO and SCIM","Salesforce integration (Beta)","99.95% uptime SLA","EBA Compliance","Unlimited spaces with advanced admin controls","Advanced video privacy controls","SSO (SAML)","Directory and provisioning (SCIM)","User roles and management","Dedicated support","Dedicated account manager"],"contactSales":true}],"summary":"From $18/user/month. Free tier available. 14-day free trial for Business plan.","currency":"USD","freeTier":true,"sourceUrl":"https://www.loom.com/pricing","retrievedAt":"2026-09-03T18:01:37.663Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":18,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"hybrid","plans":[{"free":false,"name":"Enterprise Edition E10","contactSales":false},{"free":false,"name":"Enterprise Edition E20","contactSales":false}],"freeTier":true,"sourceUrl":"https://mattermost.com","retrievedAt":"2026-10-05T11:08:02.475Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | free | freemium |
| pricing.price_level | free | low |
| pricing.starting_price | `{"amount":18,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| release.cadence_days | - | 1 |
| release.history | - | `[{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.10.3-rc1","date":"2026-10-02T11:23:57Z","type":"prerelease","version":"v11.10.3-rc1"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v12.0.0-rc2","date":"2026-09-25T08:37:30Z","type":"prerelease","version":"v12.0.0-rc2"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.11.1","date":"2026-09-24T06:27:30Z","type":"stable","version":"v11.11.1"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v12.0.0-rc1","date":"2026-09-18T10:58:45Z","type":"prerelease","version":"v12.0.0-rc1"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v10.11.24","date":"2026-09-16T09:55:00Z","type":"stable","version":"v10.11.24"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.10.2","date":"2026-09-15T07:48:24Z","type":"stable","version":"v11.10.2"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.7.11","date":"2026-09-15T05:06:55Z","type":"stable","version":"v11.7.11"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.7.11-rc1","date":"2026-09-11T12:06:09Z","type":"prerelease","version":"v11.7.11-rc1"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.9.2","date":"2026-09-15T06:26:10Z","type":"stable","version":"v11.9.2"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.11.0","date":"2026-09-07T11:26:50Z","type":"stable","version":"v11.11.0"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.11.0-rc3","date":"2026-09-07T10:37:02Z","type":"prerelease","version":"v11.11.0-rc3"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.7.10","date":"2026-08-26T11:53:54Z","type":"stable","version":"v11.7.10"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.11.0-rc2","date":"2026-08-25T09:15:51Z","type":"prerelease","version":"v11.11.0-rc2"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.10.1","date":"2026-08-24T07:07:00Z","type":"stable","version":"v11.10.1"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.11.0-rc1","date":"2026-08-18T06:47:33Z","type":"prerelease","version":"v11.11.0-rc1"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.7.9","date":"2026-08-13T06:29:32Z","type":"stable","version":"v11.7.9"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.9.1","date":"2026-08-13T06:07:31Z","type":"stable","version":"v11.9.1"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.9.1-rc1","date":"2026-08-07T09:17:30Z","type":"prerelease","version":"v11.9.1-rc1"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.8.5","date":"2026-08-13T05:45:21Z","type":"stable","version":"v11.8.5"},{"url":"https://github.com/mattermost/mattermost/releases/tag/v11.8.5-rc1","date":"2026-08-07T08:38:34Z","type":"prerelease","version":"v11.8.5-rc1"}]` |
| reliability.sla_pct | 99.95 | - |
| reliability.status_page | yes | yes |
| security.certifications | - | `[{"name":"Section 508 Compliance","status":"active","evidenceUrl":"https://mattermost.com"}]` |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.scorecard | - | 7.3 |
| security.trust_center | - | https://mattermost.com/blog/trusted-device-authentication-101/ |
| security.vulnerabilities | - | `{"count":0,"source":"https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=npm&package_name=mattermost-redux&per_page=100","last_12m":0,"max_severity":null}` |

## Capabilities (Collaboration Software)

| Capability | Loom | Mattermost |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | - | ✗ |
| Whiteboard | - | ✗ |
| **Meetings** |  |  |
| Screen sharing | ✓ | ✓ |
| Recording / transcription | Recording + AI notes | Recording + AI notes |
| **Security** |  |  |
| End-to-end encryption | - | - |
| SSO / SCIM | ✓ | ✓ |
| **Access** |  |  |
| Guest / external access | ✓ | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud + self-hosted |
| **Scale** |  |  |
| Max participants | - | - |
| **Ecosystem** |  |  |
| App marketplace | - | ✓ |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T21:51:14.222Z. "-" = undocumented, not absent.*