# Level Access vs UserWay

| Attribute | Level Access | UserWay |
|---|---|---|
| **vioscaleAI score** | 48.3 (25% (low)) | 47.8 (56% (medium)) |
| content.faq | `[{"answer":"A comprehensive digital accessibility platform that combines automated testing, expert manual auditing, continuous monitoring, and analytics to help organizations build and maintain compliant digital experiences across websites, mobile apps, software, IoT devices, and documents. It is indexed under Accessibility Testing.","source":"https://www.levelaccess.com/","question":"What is Level Access?","confidence":0.6},{"answer":"Level Access supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.levelaccess.com/","question":"What platforms does Level Access support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Level Access, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.levelaccess.com/","question":"Can Level Access be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 for Level Access. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Level Access not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.levelaccess.com/","question":"What security certifications does Level Access have?","confidence":0.48}]` | `[{"answer":"An accessibility overlay solution that applies automated corrections to website code while continuously checking for issues, plus optional manual audits and compliance reporting. It is indexed under Accessibility Testing.","source":"https://userway.org/pricing/","question":"What is UserWay?","confidence":0.6},{"answer":"UserWay is a paid product; published pricing starts at $490 per year. It is sold across 3 plans (Accessibility Pro Widget, Advanced Widget Plans and Advanced Widget Plans Premium). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://userway.org/pricing/","question":"How much does UserWay cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to UserWay. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://userway.org/pricing/","question":"What platforms does UserWay support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for UserWay, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://userway.org/pricing/","question":"Can UserWay be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 and GDPR for UserWay. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as UserWay not holding them. Always confirm compliance directly before you rely on it.","source":"https://userway.org/compliance/508/","question":"What security certifications does UserWay have?","confidence":0.7},{"answer":"UserWay is available worldwide. Its primary market is the United States.","source":"https://userway.org/pricing/","question":"Where is UserWay available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Level Access combines automated scanning and expert manual evaluation to identify and fix accessibility issues, with continuous monitoring, compliance reporting, and expert services to help organizations meet global digital accessibility regulations. | A widget-based platform that scans websites for accessibility violations, automatically fixes common issues in real time, provides continuous monitoring for WCAG and ADA compliance, and offers manual audit services and expert remediation support. |
| features.capabilities | `{"wcag_level":"AA","scan_method":"automated-rules-engine","browser_extension":true,"ci_cd_integration":true,"design_stage_plugin":true,"vpat_acr_generation":true,"document_pdf_testing":true,"manual_audit_service":true,"continuous_monitoring":true}` | `{"wcag_level":"AA","cms_plugins":true,"open_source":false,"scan_method":"automated-rules-engine","overlay_widget":true,"browser_extension":false,"ci_cd_integration":false,"design_stage_plugin":false,"vpat_acr_generation":true,"document_pdf_testing":true,"manual_audit_service":true,"continuous_monitoring":true}` |
| integrations.count | 3 | 1 |
| integrations.list | `[{"name":"Microsoft Marketplace"},{"name":"Microsoft Azure DevOps"},{"name":"Microsoft Azure","native":true},{"name":"Azure DevOps","native":true,"category":"project_management","direction":"bidirectional"},{"name":"Jira","native":true,"category":"project_management"},{"name":"Microsoft Office","native":true,"category":"productivity"}]` | `[{"name":"Jira"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | - | `{"type":"subscription","plans":[{"free":false,"name":"Small","summary":"$490/year","features":["Automated remediation technology","100+ user personalization tools","Continuous monitoring","24/7 chat support","Litigation Support Program","VPATs available","Manual audit available as add-on"],"commitment":"annual","components":[{"kind":"fixed","amount":490,"period":"year","currency":"USD"}],"description":"Basic compliance for small websites","contactSales":false,"includedLimits":{"page_views":"up to 100K/mo","monitoring_pages":"10"}},{"free":false,"name":"Medium","summary":"$1,490/year","features":["Automated remediation technology","100+ user personalization tools","Continuous monitoring","24/7 chat support","Litigation Support Program","VPATs available"],"commitment":"annual","components":[{"kind":"fixed","amount":1490,"period":"year","currency":"USD"}],"description":"Advanced compliance for medium-sized websites","contactSales":false,"includedLimits":{"page_views":"up to 1M/mo"}},{"free":false,"name":"Large","summary":"Custom pricing","features":["Automated remediation technology","100+ user personalization tools","Continuous monitoring","24/7 chat support","Litigation Support Program","VPATs available"],"commitment":"annual","description":"Enterprise compliance for large websites","contactSales":true,"includedLimits":{"page_views":"over 1M/mo"}},{"free":false,"name":"Pro Plus","summary":"$1,190/year","features":["Automated remediation technology","100+ user personalization tools","Continuous monitoring (up to 50 pages)","Live site translations","Menu modification options","Usage insights","24/7 chat support","Litigation Support Program","VPATs available"],"commitment":"annual","components":[{"kind":"fixed","amount":1190,"period":"year","currency":"USD"}],"description":"Includes AI-powered remediation and advanced capabilities","contactSales":false,"includedLimits":{"monitoring_pages":"50"}},{"free":false,"name":"Ultimate","summary":"$2,490/year","features":["Automated remediation technology","100+ user personalization tools","Continuous monitoring (up to 100 pages)","Live site translations","Menu modification options","Usage insights","24/7 chat support","Litigation Support Program","VPATs available"],"commitment":"annual","components":[{"kind":"fixed","amount":2490,"period":"year","currency":"USD"}],"description":"Includes AI-powered remediation and comprehensive monitoring coverage","contactSales":false,"includedLimits":{"monitoring_pages":"100"}}],"addOns":[{"name":"Code-level compliance services"},{"name":"Expanded monitoring (500 pages)","components":[{"kind":"fixed","amount":990,"period":"year","currency":"USD"}]},{"name":"Expanded monitoring (1,500 pages)","components":[{"kind":"fixed","amount":4490,"period":"year","currency":"USD"}]},{"name":"Expanded monitoring (comprehensive)","components":[{"kind":"fixed","amount":10990,"period":"year","currency":"USD"}]}],"summary":"From $490/year. Free tier available.","currency":"USD","freeTier":true,"sourceUrl":"https://userway.org/pricing/","retrievedAt":"2026-10-07T13:44:38.658Z","startingPrice":{"amount":490,"period":"year","currency":"USD"},"billingPeriods":["year"]}` |
| pricing.free_tier | - | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | - | high |
| pricing.starting_price | - | `{"amount":490,"currency":"USD"}` |
| pricing.transparent | - | yes |
| security.gdpr | yes | yes |
| security.iso27001 | - | yes |
| security.soc2 | yes | - |
| security.trust_center | https://www.levelaccess.com/blog/508-compliance/ | - |

## Capabilities (Accessibility Testing)

| Capability | Level Access | UserWay |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Scan method | Automated rules engine | Automated rules engine |
| Wcag level | AA | AA |
| Ci cd integration | ✓ | ✗ |
| Browser extension | ✓ | ✗ |
| Design stage plugin | ✓ | ✗ |
| CMS plugins | - | ✓ |
| Continuous monitoring | ✓ | ✓ |
| Vpat acr generation | ✓ | ✓ |
| Manual audit service | ✓ | ✓ |
| Overlay widget | - | ✓ |
| Document PDF testing | ✓ | ✓ |
| Open source | - | ✗ |

*Source: vioscaleAI. Generated 2026-10-16T20:07:53.350Z. "-" = undocumented, not absent.*