# Lark vs Zoom

**Leader by vioscaleAI score:** Zoom

| Attribute | Lark | Zoom |
|---|---|---|
| **vioscaleAI score** | 55.2 (44% (low)) | 64.4 (72% (medium)) |
| content.faq | `[{"answer":"A unified platform combining messaging, knowledge management, and automation with AI capabilities. Helps teams consolidate workflows, conversations, and integrations in one workspace where AI can access full context to automate tasks and drive results. It is indexed under Collaboration Software.","source":"https://www.larksuite.com","question":"What is Lark?","confidence":0.6},{"answer":"Lark offers a free tier, so you can start without paying. Paid plans start at $6 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.larksuite.com","question":"Is Lark free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Lark. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.larksuite.com","question":"What platforms does Lark support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Lark, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.larksuite.com","question":"Can Lark be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for Lark. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Lark not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.larksuite.com","question":"What security certifications does Lark have?","confidence":0.6}]` | `[{"answer":"Cloud-based suite that integrates video conferencing, instant messaging, phone services, email, and collaboration tools into one platform. Supports meetings up to 500+ participants with recording, transcription, and AI-assisted features. It is indexed under Collaboration Software.","source":"https://zoom.us/pricing/education","question":"What is Zoom?","confidence":0.6},{"answer":"Zoom offers a free tier, so you can start without paying. Paid plans are also available: School and Campus, School and Campus Plus and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://zoom.us/pricing/education","question":"Is Zoom free?","confidence":0.6},{"answer":"Zoom supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://zoom.us/pricing/education","question":"What platforms does Zoom support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Zoom, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://zoom.us/pricing/education","question":"Can Zoom be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for Zoom, including Skype for Business (Lync), Learning Tools Interoperability (LTI) and Third-party applications via App Marketplace. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://zoom.us/pricing/education","question":"What does Zoom integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Zoom. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zoom not holding them. Always confirm compliance directly before you rely on it.","source":"https://explore.zoom.us/de/trust/resources/vendor-relations/","question":"What security certifications does Zoom have?","confidence":0.7},{"answer":"Zoom is available worldwide. Its primary markets are the United States and Canada.","source":"https://zoom.us/pricing/education","question":"Where is Zoom available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | An all-in-one collaboration platform integrating chat, meetings, document management, and project tools, enhanced with AI-powered workflows and automation capabilities. | A comprehensive unified communications solution offering video conferencing, instant messaging, cloud-based phone service, webinars, and workplace collaboration features, deployable in cloud or on-premises environments. |
| features.capabilities | `{"hosting":"cloud","free_tier":true,"messaging":true,"api_access":true,"video_meetings":true,"compliance_controls":true,"recording_transcription":"recording"}` | `{"soc2":true,"hosting":"cloud","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"ai_assistant":true,"browser_join":true,"pstn_dial_in":true,"webinar_mode":true,"e2e_encryption":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":true,"hipaa_available":true,"max_participants":"300-500+","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` |
| integrations.count | - | 2 |
| integrations.list | - | `[{"name":"Skype for Business (Lync)"},{"name":"Learning Tools Interoperability (LTI)"},{"name":"Third-party applications via App Marketplace"},{"name":"Microsoft 365","native":true},{"name":"Google","native":true}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","CA"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true}` | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Starter","summary":"Free","features":["Team collaboration","20 users max","100 GB storage","1-on-1 video meetings","18 months message history","Unlimited real-time translation","1,000 automations/month","2,000 rows/table","Limited trial of Base AI"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"For small teams with simple communication needs","contactSales":false,"includedLimits":{"users":"20","storage":"100 GB","message_history":"18 months","automations_per_month":"1,000"}},{"free":false,"name":"Basic","summary":"$6/user/month billed annually","features":["Team collaboration","500 users max","5 TB storage (expandable)","1-on-1 video meetings","Unlimited message history","Unlimited real-time translation","1,000 automations/month","2,000 rows/table","Expanded trial of Base AI"],"commitment":"annual","components":[{"kind":"per_unit","unit":"user","amount":6,"period":"month","currency":"USD"}],"description":"For growing companies with basic collaboration needs","contactSales":false,"includedLimits":{"users":"500","storage":"5 TB","message_history":"Unlimited","automations_per_month":"1,000"}},{"free":false,"name":"Pro","summary":"$12/user/month billed annually","features":["Team collaboration","500 users max","15 TB storage (expandable)","500-participant video meetings","Unlimited message history","Unlimited real-time translation","50,000 automations/month","20,000 rows/table","Expanded trial of Base AI","Base advanced permissions","Security & organizational controls","Frontline solution compatible","Communication and collaboration permissions"],"commitment":"annual","components":[{"kind":"per_unit","unit":"user","amount":12,"period":"month","currency":"USD"}],"description":"For companies with comprehensive collaboration and management needs","contactSales":true,"includedLimits":{"users":"500","storage":"15 TB","message_history":"Unlimited","meeting_participants":"500","automations_per_month":"50,000"}},{"free":false,"name":"Enterprise","summary":"Custom pricing, billed annually","features":["Team collaboration","Unlimited users","15 TB + 30 GB per user storage (expandable)","500-participant video meetings","Unlimited message history","Unlimited real-time translation","500,000 automations/month","50,000 rows/table","Expanded trial of Base AI","Base advanced permissions","Security & organizational controls","Frontline solution compatible","Communication and collaboration permissions","Single sign-on (SSO)","Advanced security & compliance controls"],"commitment":"annual","description":"For large companies with advanced security and organizational management needs","contactSales":true,"includedLimits":{"users":"Unlimited","storage":"15 TB + 30 GB per user","message_history":"Unlimited","meeting_participants":"500","automations_per_month":"500,000"}}],"addOns":[{"name":"AI Meeting Notes","components":[{"per":{"qty":1800,"unit":"notes"},"kind":"metered","amount":1699,"currency":"USD"}]},{"name":"Meegle Premium","components":[{"kind":"per_unit","unit":"user","amount":12,"period":"month","currency":"USD"}]},{"name":"Base automation expansion","components":[{"per":{"qty":50000,"unit":"automation runs"},"kind":"metered","amount":599,"currency":"USD"}]}],"summary":"Free to $12/user/month. Free Starter tier. Annual billing saves 16.6%.","currency":"USD","freeTier":true,"sourceUrl":"https://www.larksuite.com","retrievedAt":"2026-08-03T20:21:24.479Z","startingPrice":{"amount":6,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"School and Campus","features":["Meetings up to 300 participants for 30 hours","Team Chat with direct, channel, and group messaging","Unlimited whiteboards","Screen sharing with co-annotation","Breakout rooms and polling","Automated captions and recording transcripts","Personal Meeting ID and waiting room","Virtual backgrounds and filters","Zoom Mail and Calendar","Tasks and file attachments","Streaming and reporting","Admin portal and user management","SSO and custom mail domain","REST API access"],"description":"Basic tier for schools with core meeting and chat features","contactSales":false,"includedLimits":{"participants":"300","meeting_duration_hours":"30","cloud_storage_gb_per_user":"5"}},{"free":false,"name":"School and Campus Plus","features":["All School and Campus features plus:","Zoom Phone with unlimited internal calling","Metered outbound calling within US & Canada","10GB cloud storage per user","LTI integration","Custom branding","Managed domains","Multi-region storage and media control","Device management","Language interpretations"],"description":"Mid-tier with phone service and administrative features","contactSales":false,"includedLimits":{"participants":"300","cloud_storage_gb_per_user":"10"}},{"free":false,"name":"Enterprise","features":["Meetings up to 500+ participants","Webinars up to 500 attendees","Unlimited cloud storage","Zoom Phone with unlimited calling","Conference Room Connector","Information barriers and compliance policies","Archival and data loss prevention APIs","Advanced reporting and user management"],"description":"Full-featured tier for large organizations with advanced controls","contactSales":true,"includedLimits":{"participants":"500+","webinar_attendees":"500","cloud_storage_gb_per_user":"None"}}],"freeTier":true,"sourceUrl":"https://zoom.us/pricing/education","retrievedAt":"2026-08-14T15:24:25.644Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | unknown | low |
| pricing.transparent | no | no |
| reliability.sla_pct | - | 99.99 |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"}]` | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO 27701","status":"active"}]` |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | yes | yes |
| security.soc2 | yes | yes |
| security.trust_center | - | https://explore.zoom.us/de/trust/resources/vendor-relations/ |

## Capabilities (Collaboration Software)

| Capability | Lark | Zoom |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | ✓ | ✓ |
| Whiteboard | - | ✓ |
| **Meetings** |  |  |
| Screen sharing | - | ✓ |
| Recording / transcription | Recording | Recording + AI notes |
| **Security** |  |  |
| End-to-end encryption | - | ✓ |
| SSO / SCIM | - | ✓ |
| **Access** |  |  |
| Guest / external access | - | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |
| **Scale** |  |  |
| Max participants | - | 300-500+ |
| **Ecosystem** |  |  |
| App marketplace | - | ✓ |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T19:03:52.196Z. "-" = undocumented, not absent.*