# Lark vs Whereby

**Leader by vioscaleAI score:** Whereby

| Attribute | Lark | Whereby |
|---|---|---|
| **vioscaleAI score** | 55.2 (44% (low)) | 85.5 (73% (medium)) |
| content.faq | `[{"answer":"A unified platform combining messaging, knowledge management, and automation with AI capabilities. Helps teams consolidate workflows, conversations, and integrations in one workspace where AI can access full context to automate tasks and drive results. It is indexed under Collaboration Software.","source":"https://www.larksuite.com","question":"What is Lark?","confidence":0.6},{"answer":"Lark offers a free tier, so you can start without paying. Paid plans start at $6 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.larksuite.com","question":"Is Lark free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Lark. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.larksuite.com","question":"What platforms does Lark support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Lark, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.larksuite.com","question":"Can Lark be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for Lark. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Lark not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.larksuite.com","question":"What security certifications does Lark have?","confidence":0.6}]` | `[{"answer":"A cloud-based video meeting service that enables entire companies to connect with unlimited user accounts per subscription, includes meeting recording and customized branding, and supports groups up to 50 people with upgradeable capacity. It is indexed under Collaboration Software.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"What is Whereby?","confidence":0.6},{"answer":"Whereby offers a free tier, so you can start without paying. Paid plans start at $14.99 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"Is Whereby free?","confidence":0.6},{"answer":"Whereby supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"What platforms does Whereby support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Whereby, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"Can Whereby be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Whereby, including Google Calendar, Microsoft Outlook, Google Docs, Trello, YouTube, Slack and Chrome. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"What does Whereby integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Whereby. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Whereby not holding them. Always confirm compliance directly before you rely on it.","source":"https://whereby.com/information/security/","question":"What security certifications does Whereby have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | An all-in-one collaboration platform integrating chat, meetings, document management, and project tools, enhanced with AI-powered workflows and automation capabilities. | A privacy-first video conferencing API built in Europe, offering reliable video calls for teams and platforms with flexible pay-per-use billing. |
| features.capabilities | `{"hosting":"cloud","free_tier":true,"messaging":true,"api_access":true,"video_meetings":true,"compliance_controls":true,"recording_transcription":"recording"}` | `{"soc2":true,"hosting":"cloud","free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"open_source":true,"ai_assistant":true,"browser_join":true,"breakout_rooms":true,"e2e_encryption":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":false,"hipaa_available":true,"max_participants":"200","live_transcription":true,"compliance_controls":true,"virtual_backgrounds":true,"guest_external_access":true,"recording_transcription":"recording"}` |
| integrations.count | - | 5 |
| integrations.list | - | `[{"name":"Google Calendar"},{"name":"Microsoft Outlook"},{"name":"Google Docs"},{"name":"Trello"},{"name":"YouTube"},{"name":"Slack"},{"name":"Chrome"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Starter","summary":"Free","features":["Team collaboration","20 users max","100 GB storage","1-on-1 video meetings","18 months message history","Unlimited real-time translation","1,000 automations/month","2,000 rows/table","Limited trial of Base AI"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"For small teams with simple communication needs","contactSales":false,"includedLimits":{"users":"20","storage":"100 GB","message_history":"18 months","automations_per_month":"1,000"}},{"free":false,"name":"Basic","summary":"$6/user/month billed annually","features":["Team collaboration","500 users max","5 TB storage (expandable)","1-on-1 video meetings","Unlimited message history","Unlimited real-time translation","1,000 automations/month","2,000 rows/table","Expanded trial of Base AI"],"commitment":"annual","components":[{"kind":"per_unit","unit":"user","amount":6,"period":"month","currency":"USD"}],"description":"For growing companies with basic collaboration needs","contactSales":false,"includedLimits":{"users":"500","storage":"5 TB","message_history":"Unlimited","automations_per_month":"1,000"}},{"free":false,"name":"Pro","summary":"$12/user/month billed annually","features":["Team collaboration","500 users max","15 TB storage (expandable)","500-participant video meetings","Unlimited message history","Unlimited real-time translation","50,000 automations/month","20,000 rows/table","Expanded trial of Base AI","Base advanced permissions","Security & organizational controls","Frontline solution compatible","Communication and collaboration permissions"],"commitment":"annual","components":[{"kind":"per_unit","unit":"user","amount":12,"period":"month","currency":"USD"}],"description":"For companies with comprehensive collaboration and management needs","contactSales":true,"includedLimits":{"users":"500","storage":"15 TB","message_history":"Unlimited","meeting_participants":"500","automations_per_month":"50,000"}},{"free":false,"name":"Enterprise","summary":"Custom pricing, billed annually","features":["Team collaboration","Unlimited users","15 TB + 30 GB per user storage (expandable)","500-participant video meetings","Unlimited message history","Unlimited real-time translation","500,000 automations/month","50,000 rows/table","Expanded trial of Base AI","Base advanced permissions","Security & organizational controls","Frontline solution compatible","Communication and collaboration permissions","Single sign-on (SSO)","Advanced security & compliance controls"],"commitment":"annual","description":"For large companies with advanced security and organizational management needs","contactSales":true,"includedLimits":{"users":"Unlimited","storage":"15 TB + 30 GB per user","message_history":"Unlimited","meeting_participants":"500","automations_per_month":"500,000"}}],"addOns":[{"name":"AI Meeting Notes","components":[{"per":{"qty":1800,"unit":"notes"},"kind":"metered","amount":1699,"currency":"USD"}]},{"name":"Meegle Premium","components":[{"kind":"per_unit","unit":"user","amount":12,"period":"month","currency":"USD"}]},{"name":"Base automation expansion","components":[{"per":{"qty":50000,"unit":"automation runs"},"kind":"metered","amount":599,"currency":"USD"}]}],"summary":"Free to $12/user/month. Free Starter tier. Annual billing saves 16.6%.","currency":"USD","freeTier":true,"sourceUrl":"https://www.larksuite.com","retrievedAt":"2026-08-03T20:21:24.479Z","startingPrice":{"amount":6,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"usage","plans":[{"free":true,"name":"Test","summary":"Free with 2,000 participant minutes per month","features":["Up to 2,000 participant minutes per month","Developer community","Email support","Limited white labelling"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"participant_minutes":"2,000/mo"}},{"free":false,"name":"Build","summary":"$9.99/month plus $0.004 per participant minute","features":["2,000 included participant minutes per month","Additional participant minutes at $0.004 each","Session transcriptions from $0.0065 per unmuted participant minute","Custom branding","Cloud recording at $0.01 per minute","Live captions","Recording transcriptions at $0.024 per minute","Included monthly storage","Additional storage at $0.0015 per GB per day","Insights suite (analytics)","Breakout groups","Screensharing","Chat","Waiting rooms","Background effects","Remove Whereby branding","File sharing","Developer community","Email support (1 business day response)"],"components":[{"kind":"fixed","amount":9.99,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"participant_minute"},"kind":"metered","amount":0.004,"currency":"USD"}],"contactSales":false,"includedLimits":{"participant_minutes":"2,000/mo"}},{"free":false,"name":"Enterprise","summary":"Custom pricing tailored for enterprise needs","features":["Volume discounts","Early access to new features","Implementation support","Technical Success Manager","HIPAA compliance included","Slack channel support"],"contactSales":true}],"addOns":[{"name":"HIPAA Compliance","components":[{"kind":"fixed","amount":16.99,"period":"month","currency":"USD"}]},{"name":"Technical Onboarding","components":[{"kind":"fixed","amount":16.99,"period":"month","currency":"USD"}]}],"summary":"Free tier with 2,000 participant minutes per month, or $9.99/month plus usage fees","currency":"USD","freeTier":true,"sourceUrl":"https://whereby.com/information/embedded/pricing","retrievedAt":"2026-10-05T12:43:25.779Z","startingPrice":{"amount":9.99,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | unknown | low |
| pricing.starting_price | - | `{"amount":9.99,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.sla_pct | - | 99.9 |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"}]` | `[{"name":"ISO 27001","status":"active"}]` |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | yes | yes |
| security.pci | - | yes |
| security.soc2 | yes | yes |
| security.trust_center | - | https://whereby.com/information/security/vdp/hof/ |

## Capabilities (Collaboration Software)

| Capability | Lark | Whereby |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | ✓ | ✓ |
| Whiteboard | - | ✓ |
| **Meetings** |  |  |
| Screen sharing | - | ✓ |
| Recording / transcription | Recording | Recording |
| **Security** |  |  |
| End-to-end encryption | - | ✓ |
| SSO / SCIM | - | - |
| **Access** |  |  |
| Guest / external access | - | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |
| **Scale** |  |  |
| Max participants | - | 200 |
| **Ecosystem** |  |  |
| App marketplace | - | ✗ |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T19:04:33.031Z. "-" = undocumented, not absent.*