# Landbot vs LiveChat

**Leader by vioscaleAI score:** Landbot

| Attribute | Landbot | LiveChat |
|---|---|---|
| **vioscaleAI score** | 63.2 (54% (medium)) | 50.7 (55% (medium)) |
| content.faq | `[{"answer":"A drag-and-drop platform enabling non-technical teams to create AI-powered chatbots and agents for lead qualification, customer support, and bookings across web and WhatsApp. Includes native CRM integrations and human handoff capabilities with conversation-volume-based pricing. It is indexed under Chatbots Marketing.","source":"https://landbot.io/pt-br/pricing","question":"What is Landbot?","confidence":0.6},{"answer":"Landbot offers a free tier, so you can start without paying. Paid plans start at €0.05. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://landbot.io/pt-br/pricing","question":"Is Landbot free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Landbot. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://landbot.io/pt-br/pricing","question":"What platforms does Landbot support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Landbot, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://landbot.io/pt-br/pricing","question":"Can Landbot be self-hosted?","confidence":0.6},{"answer":"We have confirmed 16 integrations for Landbot, including HubSpot, Salesforce, Pipedrive, Zoho, Google Sheets, Airtable, Webhooks and OpenAI, plus 8 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://landbot.io/pt-br/pricing","question":"What does Landbot integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Landbot. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Landbot not holding them. Always confirm compliance directly before you rely on it.","source":"https://landbot.io/pt-br/pricing","question":"What security certifications does Landbot have?","confidence":0.6}]` | `[{"answer":"A web-based platform for real-time customer communication, supporting sales and support teams with live chat, chatbots, ticketing, and knowledge base features. Designed for businesses to engage visitors, handle inquiries asynchronously, and automate routine tasks. It is indexed under Chatbots Marketing.","source":"https://www.livechat.com/pricing/","question":"What is LiveChat?","confidence":0.6},{"answer":"LiveChat is a paid product; published pricing starts at $19 per month. It is sold across 4 plans (Starter, Business, Team and Enterprise). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.livechat.com/pricing/","question":"How much does LiveChat cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to LiveChat. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.livechat.com/pricing/","question":"What platforms does LiveChat support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for LiveChat, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.livechat.com/pricing/","question":"Can LiveChat be self-hosted?","confidence":0.6},{"answer":"We have confirmed 12 integrations for LiveChat, including Mailchimp, HelpDesk.com, ChatBot.com, KnowledgeBase, OpenWidget, Auth0, Apple and Google, plus 4 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.livechat.com/pricing/","question":"What does LiveChat integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for LiveChat. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as LiveChat not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.livechat.com/help/trusted-domains/","question":"What security certifications does LiveChat have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A visual builder that lets non-technical teams create conversational agents for lead qualification, customer support, and meeting booking without writing code. | Platform that integrates live chat, helpdesk ticketing, and AI-driven agents to handle customer inquiries. The AI can autonomously resolve up to 80% of cases, with seamless handoff to human agents for complex issues. |
| features.capabilities | `{"soc2_type_ii":true,"pricing_model":"tiered_by_convo_volume","salesforce_hubspot_crm_sync":true,"generative_ai_llm_response_engine":true,"automated_meeting_calendar_booking":true,"live_human_sales_rep_handoff_routing":true,"visual_no_code_dialogue_tree_builder":true,"whatsapp_facebook_messenger_social_sync":true}` | `{"pricing_model":"per_admin_seat","salesforce_hubspot_crm_sync":true,"generative_ai_llm_response_engine":true,"live_human_sales_rep_handoff_routing":true}` |
| integrations.count | 12 | 11 |
| integrations.list | `[{"name":"HubSpot"},{"name":"Salesforce"},{"name":"Pipedrive"},{"name":"Zoho"},{"name":"Google Sheets"},{"name":"Airtable"},{"name":"Webhooks"},{"name":"OpenAI"},{"name":"Gemini"},{"name":"n8n"},{"name":"Zapier"},{"name":"Facebook Messenger"},{"name":"WhatsApp Business API"},{"name":"Custom APIs"},{"name":"Mailchimp","native":true,"category":"email"},{"name":"Segment","native":true,"category":"analytics"},{"name":"Dialogflow","native":true,"category":"nlp","direction":"bidirectional"}]` | `[{"name":"Mailchimp"},{"name":"HelpDesk.com"},{"name":"ChatBot.com"},{"name":"KnowledgeBase"},{"name":"OpenWidget"},{"name":"Auth0"},{"name":"Apple"},{"name":"Google"},{"name":"Microsoft"},{"name":"OneLogin"},{"name":"Metabase"},{"name":"HubSpot","native":true,"category":"crm","direction":"bidirectional"},{"name":"Shopify","native":true,"category":"ecommerce","direction":"inbound"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free forever","features":["100 chats/mo","1 seat","Full builder & templates"],"minSeats":1,"components":[{"kind":"fixed","amount":0,"period":"month","currency":"EUR"}],"contactSales":false,"includedLimits":{"chats_per_month":"100"}},{"free":false,"name":"Starter","summary":"€32/mo billed annually (€40 monthly)","features":["500 chats/mo included","100 AI chats/mo","2 seats","Basic integrations (Mailchimp, Segment)","WhatsApp with own number"],"minSeats":2,"commitment":"annual","components":[{"kind":"fixed","amount":32,"period":"month","currency":"EUR"},{"kind":"per_unit","unit":"extra chat","amount":0.05,"period":"month","currency":"EUR"}],"contactSales":false,"includedLimits":{"chats_per_month":"500","ai_chats_per_month":"100"}},{"free":false,"name":"Professional","summary":"€80/mo billed annually (€100 monthly)","features":["Higher chat volumes","300 AI chats/mo","Premium integrations (HubSpot, Salesforce, Airtable, Webhooks)","Live chat support"],"commitment":"annual","components":[{"kind":"fixed","amount":80,"period":"month","currency":"EUR"},{"per":{"qty":1,"unit":"AI chat"},"kind":"metered","amount":0.1,"currency":"EUR"}],"contactSales":false,"includedLimits":{"ai_chats_per_month":"300"}},{"free":false,"name":"Business","summary":"Custom pricing via sales","features":["Custom chat volume","1 WhatsApp number included","Dedicated support","Uptime SLA"],"contactSales":true,"includedLimits":{"chats_per_month":"custom"}}],"addOns":[{"name":"Extra seat","components":[{"kind":"per_unit","unit":"seat","amount":25,"period":"month","currency":"EUR"}]},{"name":"Additional WhatsApp number","components":[{"kind":"fixed","amount":100,"period":"month","currency":"EUR"}]}],"summary":"From €0 (free) to custom. Free forever plan, 14-day trial, 20% discount on annual billing.","currency":"EUR","freeTier":true,"sourceUrl":"https://landbot.io/pricing","retrievedAt":"2026-10-06T11:28:55.725Z","freeTrialDays":14,"startingPrice":{"amount":32,"period":"month","currency":"EUR"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$19/user/month billed annually","features":["One inbox for chat and tickets","AI Agent (up to 80% resolution)","Text Intelligence","Chat monitoring","Asynchronous communication","60-day stats and reports"],"minSeats":1,"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":19,"period":"month","currency":"USD"}],"description":"For small businesses","contactSales":false},{"free":false,"name":"Business","summary":"$49/user/month billed annually","features":["Everything in Starter","Full-time support team","Full customization","Up to 400 team members"],"minSeats":1,"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":49,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing available","features":["Everything in Business","Custom pricing and configuration"],"components":[{"kind":"per_unit","unit":"seat","amount":79,"period":"month","currency":"USD"}],"contactSales":true}],"summary":"From $19/user/month. Free 14-day trial, no credit card required.","currency":"USD","freeTier":false,"sourceUrl":"https://www.livechat.com/pricing/","retrievedAt":"2026-09-24T12:30:41.815Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":19,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | mid | mid |
| pricing.starting_price | `{"amount":32,"currency":"EUR"}` | `{"amount":19,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| security.certifications | `[{"name":"SOC 2"}]` | - |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.pci | - | yes |
| security.soc2 | yes | - |

## Capabilities (Chatbots Marketing)

| Capability | Landbot | LiveChat |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Visual no code dialogue tree builder | ✓ | - |
| Automated meeting calendar booking | ✓ | - |
| Live human sales rep handoff routing | ✓ | ✓ |
| CRM ownership based routing logic | - | - |
| Clearbit zoominfo ip enrichment sync | - | - |
| Whatsapp facebook messenger social sync | ✓ | - |
| Generative AI LLM response engine | ✓ | ✓ |
| Salesforce hubspot CRM sync | ✓ | ✓ |
| Slack ms teams rep alerting | - | - |
| SOC2 type ii | ✓ | - |
| ISO 27001 | - | - |
| Pricing model | Tiered by convo volume | Per admin seat |

*Source: vioscaleAI. Generated 2026-10-16T19:02:06.097Z. "-" = undocumented, not absent.*