# Kickserv vs Synchroteam

**Leader by vioscaleAI score:** Kickserv

| Attribute | Kickserv | Synchroteam |
|---|---|---|
| **vioscaleAI score** | 73.3 (65% (medium)) | 64.9 (24% (low)) |
| content.faq | `[{"answer":"Cloud-based platform that helps service businesses manage customers, schedule and dispatch work, create estimates and invoices, and collect online payments. Includes mobile features for field technicians and integrations with accounting software. It is indexed under Field Service Management Software.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"What is Kickserv?","confidence":0.6},{"answer":"Kickserv offers a free tier, so you can start without paying. Paid plans start at $9.90 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"Is Kickserv free?","confidence":0.6},{"answer":"Kickserv supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"What platforms does Kickserv support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Kickserv, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"Can Kickserv be self-hosted?","confidence":0.6},{"answer":"We have confirmed 14 integrations for Kickserv, including QuickBooks Online, QuickBooks Desktop, Stripe, Mailchimp, Xero, Vend, Unleashed and Cin7, plus 6 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"What does Kickserv integrate with?","confidence":0.6},{"answer":"Kickserv is available worldwide. Its primary market is the United States.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"Where is Kickserv available?","confidence":0.5}]` | `[{"answer":"A cloud platform for managing field service operations, with tools for scheduling, dispatching, GPS tracking, job management, and inventory. Supports customer self-service booking, mobile apps for field workers, and integration with accounting systems and thousands of third-party applications. It is indexed under Field Service Management Software.","source":"https://www.synchroteam.com","question":"What is Synchroteam?","confidence":0.6},{"answer":"Synchroteam is a paid product; published pricing starts at $39 per user per month. It is sold across 2 plans (Standard and Premium). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.synchroteam.com/pricing.php","question":"How much does Synchroteam cost?","confidence":0.6},{"answer":"Synchroteam supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.synchroteam.com","question":"What platforms does Synchroteam support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Synchroteam, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.synchroteam.com","question":"Can Synchroteam be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Synchroteam. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Synchroteam not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.synchroteam.com/privacy.php","question":"What security certifications does Synchroteam have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Cloud-based platform that helps service businesses manage customers, schedule and dispatch work, create estimates and invoices, and collect online payments. Includes mobile features for field technicians and integrations with accounting software. | A cloud platform for managing field service operations, with tools for scheduling, dispatching, GPS tracking, job management, and inventory. Supports customer self-service booking, mobile apps for field workers, and integration with accounting systems and thousands of third-party applications. |
| features.capabilities | `{"pci":false,"soc2":false,"quoting":true,"inventory":false,"trade_focus":"general","work_orders":true,"gps_tracking":true,"soc2_type_ii":false,"pricing_model":"per_user","dispatch_board":true,"mobile_offline":false,"target_segment":"smb","self_scheduling":true,"invoicing_payments":true,"accounting_integration":true,"pci_dss_payment_gateway_compliance":false,"quickbooks_two_way_accounting_sync":true,"integrated_voip_call_tracking_and_screen_pop":false,"good_better_best_multi_option_pricebook_quoting":false,"gps_truck_tracking_and_technician_dispatch_board":true,"consumer_financing_integration_greensky_synchrony":false,"mobile_app_invoicing_and_field_credit_card_capture":true,"truck_stock_inventory_and_purchase_order_generation":false,"recurring_service_maintenance_agreement_auto_billing":false,"uber_style_customer_technician_en_route_tracking_link":true}` | `{"inventory":true,"trade_focus":"general","work_orders":true,"gps_tracking":true,"dispatch_board":true,"self_scheduling":true,"accounting_integration":true}` |
| integrations.count | 14 | 2,000 |
| integrations.list | `[{"name":"QuickBooks Online"},{"name":"QuickBooks Desktop"},{"name":"Stripe"},{"name":"Mailchimp"},{"name":"Xero"},{"name":"Vend"},{"name":"Unleashed"},{"name":"Cin7"},{"name":"Square"},{"name":"Bill.com"},{"name":"WorkflowMax"},{"name":"Harvest"},{"name":"TSheets"},{"name":"Freshdesk"}]` | `[{"name":"QuickBooks Online"},{"name":"Zapier"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free - 5 users","features":["Customer management","Job scheduling","Basic features"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Free tier","contactSales":false,"includedLimits":{"users":"5"}},{"free":false,"name":"Basic Plus","summary":"$99/month for 10 users","features":["Customer management","Estimates","Invoicing","Online payments","GPS tracking","Mobile app","Digital signatures","Onsite credit card payment","Customer portal"],"components":[{"kind":"per_unit","unit":"user","amount":9.9,"period":"month","currency":"USD"}],"description":"Per-user subscription","contactSales":false}],"addOns":[{"name":"QuickBooks Integration","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}]},{"name":"Customer Self Service Portal","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}]}],"summary":"From $9.90/user/month. Free tier with 5 users. Annual plans available.","currency":"USD","freeTier":true,"sourceUrl":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","retrievedAt":"2026-08-24T22:32:08.497Z","startingPrice":{"unit":"user","amount":9.9,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Standard","summary":"$39/user/month when billed annually, $49/user/month when billed monthly","features":["Job management and search","Scheduling and dispatch","Mobile apps (iOS/Android)","Customer portal","GPS tracking and maps","Invoicing and quotations","Inventory management","Contract management","Web services API","No setup or hosting fees"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":39,"period":"month","currency":"USD"}],"description":"Includes all features except Route Optimization","contactSales":false},{"free":false,"name":"Premium","summary":"$64/user/month when billed annually, $79/user/month when billed monthly","features":["All Standard features","Route optimization"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":64,"period":"month","currency":"USD"}],"description":"Includes all features including Route Optimization","contactSales":false}],"summary":"From $39/user/month billed annually. Free 14-day trial, no credit card required.","currency":"USD","freeTier":false,"sourceUrl":"https://www.synchroteam.com/pricing.php","retrievedAt":"2026-08-24T21:03:35.656Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":39,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | low | unknown |
| pricing.starting_price | `{"amount":9.9,"currency":"USD"}` | `{"amount":39,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | - |
| security.gdpr | - | yes |

## Capabilities (Field Service Management Software)

| Capability | Kickserv | Synchroteam |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | General / multi-trade |
| **Platform** |  |  |
| Mobile app with offline mode | ✗ | - |
| Dispatch / scheduling board | ✓ | ✓ |
| Work-order management | ✓ | ✓ |
| **Quote-to-cash** |  |  |
| Quoting / estimates | ✓ | - |
| Invoicing + in-field payments | ✓ | - |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | ✓ |
| Inventory / parts management | ✗ | ✓ |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | ✓ | ✓ |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | ✓ |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | ✗ | - |
| SOC 2 Type II | ✗ | - |
| **Pricing** |  |  |
| Pricing model | Per user | - |
| **Market** |  |  |
| Target segment | SMB / growing contractor | - |

*Source: vioscaleAI. Generated 2026-10-16T01:45:43.151Z. "-" = undocumented, not absent.*