# JumpCloud vs Ping Identity

**Leader by vioscaleAI score:** JumpCloud

| Attribute | JumpCloud | Ping Identity |
|---|---|---|
| **vioscaleAI score** | 63.5 (68% (medium)) | 53.1 (62% (medium)) |
| content.faq | `[{"answer":"JumpCloud is a cloud-based identity and device management platform providing unified access control, SSO, MFA, device management across Windows, Mac, Linux, and Android, with passwordless authentication and SaaS governance capabilities. It is indexed under IAM SSO.","source":"https://jumpcloud.com","question":"What is JumpCloud?","confidence":0.6},{"answer":"JumpCloud offers a free tier, so you can start without paying. Paid plans start at $9 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://jumpcloud.com","question":"Is JumpCloud free?","confidence":0.6},{"answer":"JumpCloud supports the web, Windows, macOS, Linux and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://jumpcloud.com","question":"What platforms does JumpCloud support?","confidence":0.6},{"answer":"Not fully, on what we have confirmed. JumpCloud is offered as cloud / SaaS and hybrid, and a hybrid deployment usually means some components can run on your own infrastructure while the rest stays vendor-hosted. We have not confirmed a completely self-hosted option, so check with the vendor if that is a requirement.","source":"https://jumpcloud.com","question":"Can JumpCloud be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for JumpCloud, including Google, AWS and Crowdstrike. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://jumpcloud.com","question":"What does JumpCloud integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and ISO 27001 for JumpCloud. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as JumpCloud not holding them. Always confirm compliance directly before you rely on it.","source":"https://jumpcloud.com/security","question":"What security certifications does JumpCloud have?","confidence":0.7}]` | `[{"answer":"A platform for verifying user identities and protecting digital interactions through secure authentication and access management. It is indexed under IAM SSO.","source":"https://www.pingidentity.com","question":"What is Ping Identity?","confidence":0.6},{"answer":"Ping Identity is a paid product; published pricing starts at $35000 per year. It is sold across 2 plans (PingOne for Customers Essential and PingOne for Customers Plus). There is no free tier. Pricing changes often, so verify at source before relying on it.","source":"https://www.pingidentity.com","question":"How much does Ping Identity cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Ping Identity. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.pingidentity.com","question":"What platforms does Ping Identity support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Ping Identity, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.pingidentity.com/en/company/ping-newsroom/forgerock-archives/news/forgerock-announces-pricing-initial-public-offering.html","question":"Can Ping Identity be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for Ping Identity. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Ping Identity not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.pingidentity.com/security","question":"What security certifications does Ping Identity have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true,"hybrid":true}` | `{"cloud":true}` |
| description.long | A unified system for securing user identities, controlling access to applications and infrastructure, and managing devices across organizations. Designed to provide secure, frictionless access to work resources while maintaining governance over both human and automated agents. | A platform for verifying user identities and protecting digital interactions through secure authentication and access management. |
| features.capabilities | `{"mfa":true,"pam":true,"sso":true,"deployment":"cloud","directory_service":true,"scim_provisioning":true,"standards_breadth":"Cloud Directory, Cloud LDAP, Cloud RADIUS, SAML, OIDC","identity_governance":true,"integration_catalog":"Application Catalog available"}` | `{"mfa":true,"standards_breadth":"Multi-cloud deployment support","integration_catalog":"Partner ecosystem established with charter members"}` |
| integrations.count | 2 | - |
| integrations.list | `[{"name":"Google"},{"name":"AWS"},{"name":"Crowdstrike"},{"name":"Google Workspace","native":true},{"name":"Integromat","native":true,"category":"automation","direction":"outbound"}]` | - |
| market.availability | - | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"mac":true,"web":true,"linux":true,"android":true,"windows":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Device Management","summary":"$9/user/month, billed annually","features":["Device management & MDM"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":9,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Device Management","summary":"$11/user/month, billed monthly","features":["Device management & MDM"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":11,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"SSO","summary":"$11/user/month, billed annually","features":["SSO & MFA access to resources plus Password Manager"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":11,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"SSO","summary":"$13/user/month, billed monthly","features":["SSO & MFA access to resources plus Password Manager"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":13,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Device Identity Management","summary":"$13/user/month, billed annually","features":["Device management plus identity management & MFA for devices"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":13,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Device Identity Management","summary":"$15/user/month, billed monthly","features":["Device management plus identity management & MFA for devices"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":15,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Platform Essentials","description":"Identity and device management features plus SSO and passwordless authentication.","contactSales":true,"includedLimits":{"users":"300 max"}},{"free":false,"name":"Platform","description":"Unified identity, device, and access management","contactSales":true},{"free":false,"name":"Platform Prime","description":"Platform package plus Zero Trust, AI & SaaS Management, & premium support","contactSales":true}],"addOns":[{"name":"Cloud Directory","components":[{"kind":"fixed","amount":3,"period":"month","currency":"USD"}]},{"name":"Multi-Factor Authentication","components":[{"kind":"fixed","amount":3,"period":"month","currency":"USD"}]},{"name":"Single Sign-On","components":[{"kind":"fixed","amount":3,"period":"month","currency":"USD"}]},{"name":"User Lifecycle Management","components":[{"kind":"fixed","amount":3,"period":"month","currency":"USD"}]},{"name":"Password Management","components":[{"kind":"fixed","amount":3,"period":"month","currency":"USD"}]},{"name":"Directory Insights","components":[{"kind":"fixed","amount":3,"period":"month","currency":"USD"}]},{"name":"Passwordless Authentication","components":[{"kind":"fixed","amount":5,"period":"month","currency":"USD"}]}],"summary":"From $9/user/month billed annually. 30-day free trial. À la carte add-ons from $3/month.","currency":"USD","freeTier":true,"sourceUrl":"https://jumpcloud.com","retrievedAt":"2026-08-03T11:46:37.322Z","freeTrialDays":30,"startingPrice":{"amount":9,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"quote","plans":[{"free":false,"name":"PingOne for Customers Essential","summary":"$35k annually","features":["No-code identity orchestration engine with drag-and-drop interface","Single sign-on across digital properties","Authentication policies","Customizable registration and sign-on experiences","Unified customer profile with REST and SCIM APIs","Self-service preference management","Secure user management with encryption","OAuth 2.0, OpenID Connect, SAML, SCIM support","Unified administration portal","RESTful APIs","Inbound provisioning with SCIM","LDAP directory connection"],"commitment":"annual","components":[{"kind":"fixed","amount":35000,"period":"year","currency":"USD"}],"description":"No-code identity orchestration with authentication and user management","contactSales":false},{"free":false,"name":"PingOne for Customers Plus","summary":"$50k annually","features":["Everything in Essential","Adaptive multi-factor authentication with context-based policies","Multiple authentication methods (SMS, email, biometrics, push, authenticator apps, FIDO2 security keys)","Mobile SDK for embedding MFA in customer apps","Seamless MFA with device authorization","Customer device management for trusted devices"],"commitment":"annual","components":[{"kind":"fixed","amount":50000,"period":"year","currency":"USD"}],"description":"Essential features plus adaptive MFA and passwordless authentication options","contactSales":false}],"summary":"From $35k annually. Enterprise solution packages with custom pricing available.","currency":"USD","freeTier":false,"sourceUrl":"https://www.pingidentity.com","retrievedAt":"2026-08-03T11:48:38.416Z","startingPrice":{"amount":35000,"period":"month","currency":"USD"},"billingPeriods":["year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | commercial | commercial |
| pricing.price_level | low | high |
| pricing.transparent | yes | no |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.fedramp | - | yes |
| security.gdpr | - | yes |
| security.iso27001 | yes | yes |
| security.soc2 | yes | yes |
| security.trust_center | https://jumpcloud.com/blog/security-update-june-20-incident-details-and-remediation | https://www.pingidentity.com/en/lp/trust-every-digital-moment.html |

## Capabilities (IAM SSO)

| Capability | JumpCloud | Ping Identity |
|---|:--:|:--:|
| **Authentication** |  |  |
| SSO (SAML + OIDC) | ✓ | - |
| MFA / passwordless / FIDO2 | ✓ | ✓ |
| Adaptive / risk-based auth | - | - |
| **Provisioning** |  |  |
| SCIM lifecycle provisioning | ✓ | - |
| Directory service / AD bridge | ✓ | - |
| **Governance** |  |  |
| Identity governance (access reviews) | ✓ | - |
| Privileged access management | ✓ | - |
| **Integration** |  |  |
| Integration catalog size | Application Catalog available | Partner ecosystem established with charter members |
| **Standards** |  |  |
| Standards breadth | Cloud Directory, Cloud LDAP, Cloud RADIUS, SAML, OIDC | Multi-cloud deployment support |
| **Deployment** |  |  |
| Deployment | Cloud | - |
| **Reliability** |  |  |
| Uptime SLA | - | - |

*Source: vioscaleAI. Generated 2026-10-16T20:10:22.806Z. "-" = undocumented, not absent.*