# Jitsi Meet vs Zoom

| Attribute | Jitsi Meet | Zoom |
|---|---|---|
| **vioscaleAI score** | 65.4 (38% (low)) | 64.4 (72% (medium)) |
| content.faq | `[{"answer":"A video conferencing platform offering both cloud-hosted and self-deployable options, with built-in end-to-end encryption, transcription services, and support for dial-in access. It is indexed under Collaboration Software.","source":"https://jitsi.org","question":"What is Jitsi Meet?","confidence":0.6},{"answer":"Jitsi Meet offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://jitsi.org","question":"Is Jitsi Meet free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Jitsi Meet. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://jitsi.org","question":"What platforms does Jitsi Meet support?","confidence":0.6},{"answer":"Yes. Jitsi Meet can be deployed cloud / SaaS, on-premise and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://jitsi.org","question":"Can Jitsi Meet be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for Jitsi Meet, including YouTube, SIP and OpenAI. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://jitsi.org","question":"What does Jitsi Meet integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Jitsi Meet. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Jitsi Meet not holding them. Always confirm compliance directly before you rely on it.","source":"https://jitsi.org/blog/trust-but-verify-introducing-user-verification/","question":"What security certifications does Jitsi Meet have?","confidence":0.7}]` | `[{"answer":"Cloud-based suite that integrates video conferencing, instant messaging, phone services, email, and collaboration tools into one platform. Supports meetings up to 500+ participants with recording, transcription, and AI-assisted features. It is indexed under Collaboration Software.","source":"https://zoom.us/pricing/education","question":"What is Zoom?","confidence":0.6},{"answer":"Zoom offers a free tier, so you can start without paying. Paid plans are also available: School and Campus, School and Campus Plus and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://zoom.us/pricing/education","question":"Is Zoom free?","confidence":0.6},{"answer":"Zoom supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://zoom.us/pricing/education","question":"What platforms does Zoom support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Zoom, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://zoom.us/pricing/education","question":"Can Zoom be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for Zoom, including Skype for Business (Lync), Learning Tools Interoperability (LTI) and Third-party applications via App Marketplace. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://zoom.us/pricing/education","question":"What does Zoom integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Zoom. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zoom not holding them. Always confirm compliance directly before you rely on it.","source":"https://explore.zoom.us/de/trust/resources/vendor-relations/","question":"What security certifications does Zoom have?","confidence":0.7},{"answer":"Zoom is available worldwide. Its primary markets are the United States and Canada.","source":"https://zoom.us/pricing/education","question":"Where is Zoom available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | A video conferencing system available as both a hosted cloud service and via Docker for self-deployment. It provides programmatic integration through JavaScript APIs and includes transcription capabilities. | A comprehensive unified communications solution offering video conferencing, instant messaging, cloud-based phone service, webinars, and workplace collaboration features, deployable in cloud or on-premises environments. |
| features.capabilities | `{"hosting":"both","free_tier":true,"api_access":true,"open_source":true,"browser_join":true,"pstn_dial_in":true,"e2e_encryption":true,"video_meetings":true,"live_transcription":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` | `{"soc2":true,"hosting":"cloud","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"ai_assistant":true,"browser_join":true,"pstn_dial_in":true,"webinar_mode":true,"e2e_encryption":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":true,"hipaa_available":true,"max_participants":"300-500+","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` |
| integrations.count | 3 | 2 |
| integrations.list | `[{"name":"YouTube"},{"name":"SIP"},{"name":"OpenAI","native":false,"category":"transcription","direction":"outbound"}]` | `[{"name":"Skype for Business (Lync)"},{"name":"Learning Tools Interoperability (LTI)"},{"name":"Third-party applications via App Marketplace"},{"name":"Microsoft 365","native":true},{"name":"Google","native":true}]` |
| market.availability | - | `{"primaryMarkets":["US","CA"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` |
| pricing | `{"type":"free","plans":[{"free":true,"name":"Jitsi Meet","summary":"Free forever","features":["End-to-end encryption","Video meetings","Browser access","Mobile apps","Transcription","PSTN/SIP dial-in","Public API access","Open source"],"description":"Free video conferencing with all features included","contactSales":false}],"summary":"Completely free","freeTier":true,"sourceUrl":"https://jitsi.org","retrievedAt":"2026-09-06T16:27:16.893Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"School and Campus","features":["Meetings up to 300 participants for 30 hours","Team Chat with direct, channel, and group messaging","Unlimited whiteboards","Screen sharing with co-annotation","Breakout rooms and polling","Automated captions and recording transcripts","Personal Meeting ID and waiting room","Virtual backgrounds and filters","Zoom Mail and Calendar","Tasks and file attachments","Streaming and reporting","Admin portal and user management","SSO and custom mail domain","REST API access"],"description":"Basic tier for schools with core meeting and chat features","contactSales":false,"includedLimits":{"participants":"300","meeting_duration_hours":"30","cloud_storage_gb_per_user":"5"}},{"free":false,"name":"School and Campus Plus","features":["All School and Campus features plus:","Zoom Phone with unlimited internal calling","Metered outbound calling within US & Canada","10GB cloud storage per user","LTI integration","Custom branding","Managed domains","Multi-region storage and media control","Device management","Language interpretations"],"description":"Mid-tier with phone service and administrative features","contactSales":false,"includedLimits":{"participants":"300","cloud_storage_gb_per_user":"10"}},{"free":false,"name":"Enterprise","features":["Meetings up to 500+ participants","Webinars up to 500 attendees","Unlimited cloud storage","Zoom Phone with unlimited calling","Conference Room Connector","Information barriers and compliance policies","Archival and data loss prevention APIs","Advanced reporting and user management"],"description":"Full-featured tier for large organizations with advanced controls","contactSales":true,"includedLimits":{"participants":"500+","webinar_attendees":"500","cloud_storage_gb_per_user":"None"}}],"freeTier":true,"sourceUrl":"https://zoom.us/pricing/education","retrievedAt":"2026-08-14T15:24:25.644Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | free | freemium |
| pricing.price_level | free | low |
| pricing.transparent | yes | no |
| reliability.sla_pct | - | 99.99 |
| reliability.status_page | - | yes |
| security.certifications | - | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO 27701","status":"active"}]` |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |
| security.trust_center | https://jitsi.org/blog/trust-but-verify-introducing-user-verification/ | https://explore.zoom.us/de/trust/resources/vendor-relations/ |

## Capabilities (Collaboration Software)

| Capability | Jitsi Meet | Zoom |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | - | ✓ |
| Video meetings | ✓ | ✓ |
| Whiteboard | - | ✓ |
| **Meetings** |  |  |
| Screen sharing | - | ✓ |
| Recording / transcription | Recording + AI notes | Recording + AI notes |
| **Security** |  |  |
| End-to-end encryption | ✓ | ✓ |
| SSO / SCIM | - | ✓ |
| **Access** |  |  |
| Guest / external access | ✓ | ✓ |
| **Compliance** |  |  |
| Compliance controls | - | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud + self-hosted | Cloud only |
| **Scale** |  |  |
| Max participants | - | 300-500+ |
| **Ecosystem** |  |  |
| App marketplace | - | ✓ |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T21:00:20.723Z. "-" = undocumented, not absent.*