# Jira vs Smartsheet

**Leader by vioscaleAI score:** Jira

| Attribute | Jira | Smartsheet |
|---|---|---|
| **vioscaleAI score** | 61.1 (73% (medium)) | 42.2 (72% (medium)) |
| adoption.stackoverflow_questions | 16,000 | - |
| content.faq | `[{"answer":"Jira is a project management and issue-tracking platform developed by Atlassian that helps teams plan, track, and collaborate on work. It is widely used by software development teams to manage tasks, bugs, feature requests, and agile workflows across sprints and releases.","source":"https://www.atlassian.com/software/jira","question":"What is Jira and what is it primarily used for?","confidence":0.95},{"answer":"Jira provides four main capabilities: Planning (prioritization and task breakdown), Tracking (status visibility through boards, lists, timelines, and calendars), Collaboration (customizable workflows and team coordination), and Reporting (metrics and AI-powered insights). The platform also includes dependency management and automation features to keep workflows synchronized across tools.","source":"https://www.atlassian.com/software/jira/features","question":"What are the core features of Jira?","confidence":0.93},{"answer":"Jira is offered as a cloud-based SaaS solution (Jira Cloud) hosted on Atlassian's infrastructure, with centralized administration and automatic updates. For organizations requiring on-premise deployment, Jira Data Center is available as a self-hosted option with advanced scalability and administration features.","source":"https://www.atlassian.com/software/jira","question":"How is Jira deployed and hosted?","confidence":0.92},{"answer":"Jira integrates natively with other Atlassian products (Confluence, Bitbucket, Trello) and connects to popular third-party tools including Slack, Microsoft Teams, Google Workspace, and Zoom. The Atlassian Marketplace offers over 3,000 additional apps and extensions that extend Jira's functionality and enable workflow automation across connected tools.","source":"https://www.atlassian.com/software/jira/integrations","question":"What integrations does Jira support?","confidence":0.94},{"answer":"Jira operates on a freemium model with a free tier available for teams, plus tiered paid subscription plans for additional users and advanced features. Pricing is typically per-user monthly or annually, with separate licensing for cloud and on-premise (Data Center) deployments.","source":"https://www.atlassian.com/software/jira/pricing","question":"What is Jira's pricing model?","confidence":0.88},{"answer":"No, Jira is proprietary commercial software owned and maintained by Atlassian. It is not open-source, though Atlassian does provide APIs and plugin architectures that allow developers to extend and customize the platform.","source":"https://www.atlassian.com/software/jira","question":"Is Jira open-source software?","confidence":0.96},{"answer":"Common alternatives include GitHub Issues (lightweight, GitHub-integrated), Azure DevOps (Microsoft ecosystem), Linear (modern, developer-focused), Asana (broader project management), and ClickUp (all-in-one workspace). Trello, while by Atlassian, is often positioned as complementary for simpler task management rather than a direct replacement.","source":"https://www.atlassian.com/software/jira/comparison","question":"What are the main alternatives to Jira?","confidence":0.91},{"answer":"Jira is developed and maintained by Atlassian, an Australian software company that also produces other collaboration tools like Confluence, Bitbucket, and Trello. Atlassian provides ongoing updates, security patches, and customer support for all Jira deployments.","source":"https://www.atlassian.com/software/jira","question":"Who develops and maintains Jira?","confidence":0.97}]` | `[{"answer":"A project and portfolio management platform that helps teams coordinate work across tools, automate workflows, track milestones and dependencies, allocate resources, and gain real-time visibility through dashboards and reporting. It is indexed under Project Management Software.","source":"https://www.smartsheet.com","question":"What is Smartsheet?","confidence":0.6},{"answer":"Smartsheet does not publish its prices. Pricing is quoted on request, across 2 plans (Business and Enterprise), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.smartsheet.com","question":"How much does Smartsheet cost?","confidence":0.6},{"answer":"Smartsheet supports the web and iOS. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.smartsheet.com","question":"What platforms does Smartsheet support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Smartsheet, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.smartsheet.com","question":"Can Smartsheet be self-hosted?","confidence":0.6},{"answer":"We have confirmed 4 integrations for Smartsheet, including DocuSign, ERPs, CRMs and HCMs. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.smartsheet.com","question":"What does Smartsheet integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA for Smartsheet. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Smartsheet not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.smartsheet.com/trust/compliance/hipaa","question":"What security certifications does Smartsheet have?","confidence":0.7},{"answer":"Smartsheet is available in the United States and the EU. Its primary markets are the United States and the EU.","source":"https://www.smartsheet.com","question":"Where is Smartsheet available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true,"on_prem":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | A collaborative platform where teams coordinate work and directly integrate AI agents into their planning and task execution workflows. | A platform for managing projects, portfolios, and operations with real-time visibility, workflow automation, cross-team resource planning, and centralized dashboards. |
| features.capabilities | `{"gantt":true,"views":"advanced","api_access":true,"dependencies":true,"time_tracking":true,"task_management":true,"workflow_automation":true,"reporting_dashboards":true}` | `{"gantt":true,"views":"advanced","docs_wiki":false,"api_access":true,"dependencies":true,"guest_access":true,"task_management":true,"workflow_automation":true,"reporting_dashboards":true}` |
| integrations.count | 4 | 4 |
| integrations.list | `[{"name":"Confluence"},{"name":"Slack"},{"name":"Trello"},{"name":"Microsoft Teams"},{"name":"Bitbucket","native":true},{"name":"Rovo","native":true},{"name":"Claude","native":false},{"name":"Atlassian Analytics","native":true},{"name":"Cursor","category":"IDE"},{"name":"Claude Code","category":"AI assistant"},{"name":"Codex","category":"code generation"},{"name":"Github","category":"version control"}]` | `[{"name":"DocuSign"},{"name":"ERPs"},{"name":"CRMs"},{"name":"HCMs"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":["US","EU"],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"ios":true,"web":true,"android":true}` | `{"ios":true,"web":true}` |
| pricing | `{"type":"subscription","plans":[{"name":"Free"},{"name":"Standard"},{"name":"Premium"},{"name":"Enterprise"}],"freeTier":true,"sourceUrl":"https://www.atlassian.com/software/jira/pricing","retrievedAt":"2026-08-14T21:40:59.420Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Business","features":["Document generation automation","PDF builder"],"contactSales":true},{"free":false,"name":"Enterprise","features":["Document generation automation","DocuSign mapping","DataTable","Advanced Work Management"],"contactSales":true}],"summary":"Contact sales. 14-day free trial available.","currency":"USD","freeTier":false,"sourceUrl":"https://www.smartsheet.com","retrievedAt":"2026-08-14T16:39:07.081Z","freeTrialDays":14}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | no | no |
| release.cadence_days | 14 | - |
| reliability.sla_pct | 99.9 | - |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.fedramp | yes | - |
| security.gdpr | yes | - |
| security.hipaa | - | yes |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |

## Capabilities (Project Management Software)

| Capability | Jira | Smartsheet |
|---|:--:|:--:|
| **Core** |  |  |
| Tasks & subtasks | ✓ | ✓ |
| Board / list / timeline views | Board + Gantt + calendar | Board + Gantt + calendar |
| **Planning** |  |  |
| Gantt / timeline | ✓ | ✓ |
| Task dependencies | ✓ | ✓ |
| Time tracking | ✓ | - |
| **Automation** |  |  |
| Automation / rules | ✓ | ✓ |
| **Flexibility** |  |  |
| Custom fields | - | - |
| **Collaboration** |  |  |
| Docs / wiki | - | ✗ |
| Guest / client access | - | ✓ |
| **Insight** |  |  |
| Dashboards & reporting | ✓ | ✓ |
| **Extensibility** |  |  |
| Public API | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T23:28:44.446Z. "-" = undocumented, not absent.*