# Instatus vs Sorryâ„¢ App

**Leader by vioscaleAI score:** Instatus

| Attribute | Instatus | Sorryâ„¢ App |
|---|---|---|
| **vioscaleAI score** | 76.5 (50% (medium)) | 48.6 (47% (low)) |
| content.faq | `[{"answer":"Instatus is a status page service that helps teams communicate system incidents and maintenance to customers. It integrates with monitoring tools, incident management platforms, and team communication services, allowing automated incident creation and subscriber notifications. It is indexed under Status Pages.","source":"https://instatus.com/es/pricing","question":"What is Instatus?","confidence":0.6},{"answer":"Instatus offers a free tier, so you can start without paying. Paid plans are also available: Starter, Pro and Business. Pricing changes often, so verify at source before relying on it.","source":"https://instatus.com/es/pricing","question":"Is Instatus free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Instatus. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://instatus.com/de/pricing","question":"What platforms does Instatus support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Instatus, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://instatus.com/es/pricing","question":"Can Instatus be self-hosted?","confidence":0.6},{"answer":"We have confirmed 25 integrations for Instatus, including Slack, Microsoft Teams, Discord, Intercom, Checkly, Better Uptime, HetrixTools and Runscope, plus 17 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://instatus.com/es/pricing","question":"What does Instatus integrate with?","confidence":0.6},{"answer":"Instatus is available worldwide. Its primary market is the United States.","source":"https://instatus.com/de/pricing","question":"Where is Instatus available?","confidence":0.5}]` | `[{"answer":"A hosted communication platform that enables organizations to keep customers informed about real-time system status, planned maintenance windows, and product updates through customizable status pages with multi-channel notifications. It is indexed under Status Pages.","source":"https://www.sorryapp.com/pricing/","question":"What is Sorryâ„¢ App?","confidence":0.6},{"answer":"Sorryâ„¢ App is a paid product; published pricing starts at $99 per month. It is sold across 2 plans (Standard and Enterprise). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.sorryapp.com/pricing/","question":"How much does Sorryâ„¢ App cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Sorryâ„¢ App. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.sorryapp.com/pricing/","question":"What platforms does Sorryâ„¢ App support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Sorryâ„¢ App, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.sorryapp.com/pricing/","question":"Can Sorryâ„¢ App be self-hosted?","confidence":0.6},{"answer":"We have confirmed 10 integrations for Sorryâ„¢ App, including Slack, Microsoft Teams, Google Chat, Twilio, Intercom, Zapier, PagerDuty and Updown.io, plus 2 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.sorryapp.com/pricing/","question":"What does Sorryâ„¢ App integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Sorryâ„¢ App. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Sorryâ„¢ App not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.sorryapp.com/security-and-performance/","question":"What security certifications does Sorryâ„¢ App have?","confidence":0.7},{"answer":"Sorryâ„¢ App is available worldwide. Its primary markets are the United Kingdom and the United States. The vendor is headquartered in the United Kingdom.","source":"https://www.sorryapp.com/pricing/","question":"Where is Sorryâ„¢ App available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A platform that monitors service availability in real-time, sends alerts to teams across multiple channels, and publishes status pages to keep customers informed during incidents. | A hosted communication platform that enables organizations to keep customers informed about real-time system status, planned maintenance windows, and product updates through customizable status pages with multi-channel notifications. |
| features.capabilities | `{"pricing_model":"freemium","sso_saml_auth":true,"sms_subscribers":true,"deployment_model":"saas","email_subscribers":true,"component_grouping":true,"private_status_pages":true,"custom_domain_support":true,"api_incident_automation":true,"slack_webhook_subscribers":true}` | `{"sso_saml_auth":true,"custom_domain_support":true}` |
| integrations.count | 27 | 10 |
| integrations.list | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Discord"},{"name":"Intercom"},{"name":"Checkly"},{"name":"Better Uptime"},{"name":"HetrixTools"},{"name":"Runscope"},{"name":"Site24x7"},{"name":"StatusCake"},{"name":"Uptime Robot"},{"name":"Updown.io"},{"name":"Google Cloud Monitoring"},{"name":"Dynatrace"},{"name":"Prometheus"},{"name":"Zendesk"},{"name":"Zapier"},{"name":"Jira"},{"name":"Webhook"},{"name":"Email"},{"name":"API"},{"name":"X","native":true,"category":"social","direction":"outbound"},{"name":"Datadog","native":true,"category":"monitoring","direction":"inbound"},{"name":"PagerDuty","native":true,"category":"incident_management","direction":"inbound"},{"name":"Pingdom","native":true,"category":"monitoring","direction":"inbound"},{"name":"Grafana","native":true,"category":"monitoring","direction":"inbound"},{"name":"New Relic","native":true,"category":"monitoring","direction":"bidirectional"}]` | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Google Chat"},{"name":"Twilio"},{"name":"Intercom"},{"name":"Zapier"},{"name":"PagerDuty"},{"name":"Updown.io"},{"name":"Geckoboard"},{"name":"Splunk"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"GB","primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Starter","summary":"Free","features":["15 Monitors","2 min checks","Email alerts","5 team members","2 on-call members","Public status page","200 subscribers"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"monitors":"15","subscribers":"200","team_members":"5","check_interval":"2 min","on_call_members":"2"}},{"free":false,"name":"Pro","summary":"$20/mo","features":["50 Monitors","30 sec checks","Email & SMS alerts","SAML SSO","50 team members","20 on-call members","1+ custom domain","5,000 subscribers"],"components":[{"kind":"fixed","amount":20,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"monitors":"50","subscribers":"5,000","team_members":"50","check_interval":"30 sec","custom_domains":"1+","on_call_members":"20"}},{"free":false,"name":"Business","summary":"Custom pricing","features":["1,000 Monitors","SMS & Calls alerts","50 on-call members","All status pages","3+ custom domains","25,000 subscribers"],"contactSales":true,"includedLimits":{"monitors":"1,000","subscribers":"25,000","custom_domains":"3+","on_call_members":"50"}},{"free":false,"name":"Enterprise","summary":"Contact sales","features":["SCIM Directory Sync","Priority customer support","99.99% Uptime SLA","Multiple SSO connections","Custom contracts","Custom policies"],"contactSales":true}],"summary":"From $20/mo. Free tier available. 25% discount with annual billing.","currency":"USD","freeTier":true,"sourceUrl":"https://instatus.com/pricing","retrievedAt":"2026-10-14T21:35:58.500Z","startingPrice":{"amount":20,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Standard","summary":"$99/month billed monthly or annually","features":["1000 subscribers","5 team members","Incident metrics","Component subscriptions","Email notifications","Slack/Teams/Google Chat notifications","Custom domain","REST API & Status API","Team member SSO with SAML providers","Role-based access control","Real human support"],"minSeats":5,"commitment":"monthly","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"description":"Includes 1000 subscribers, 5 team members, incident metrics, component subscriptions, multi-channel notifications, custom domain, REST/Status APIs, and team SSO","contactSales":false,"includedLimits":{"subscribers":"1000","team_members":"5"}},{"free":false,"name":"Enterprise","description":"Custom pricing with dedicated account management, personalized support, flexible billing, and custom EULA","contactSales":true}],"addOns":[{"name":"Private Status Page"},{"name":"Multiple Status Pages"},{"name":"Team Members","components":[{"kind":"per_unit","unit":"member","amount":5,"period":"month","currency":"USD"}]}],"summary":"From $99/month with 7-day free trial. Team members add-on at $5/month each.","currency":"USD","freeTier":false,"sourceUrl":"https://www.sorryapp.com/pricing/","retrievedAt":"2026-08-20T14:05:45.537Z","freeTrialDays":7,"startingPrice":{"amount":99,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | mid | high |
| pricing.starting_price | `{"amount":20,"currency":"USD"}` | `{"amount":99,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.99 | - |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | - | yes |
| security.trust_center | - | https://www.sorryapp.com/security-and-performance/ |

## Capabilities (Status Pages)

| Capability | Instatus | Sorryâ„¢ App |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Saas | - |
| Email subscribers | ✓ | - |
| SMS subscribers | ✓ | - |
| Slack webhook subscribers | ✓ | - |
| Custom domain support | ✓ | ✓ |
| Custom css branding | - | - |
| Private status pages | ✓ | - |
| SSO SAML auth | ✓ | ✓ |
| Component grouping | ✓ | - |
| Maintenance scheduling | - | - |
| API incident automation | ✓ | - |
| SOC2 type ii | - | - |
| Pricing model | Freemium | - |

*Source: vioscaleAI. Generated 2026-10-16T11:12:26.122Z. "-" = undocumented, not absent.*