# Instana vs Lumigo

| Attribute | Instana | Lumigo |
|---|---|---|
| **vioscaleAI score** | 60 (41% (low)) | 55.3 (73% (medium)) |
| content.faq | `[{"answer":"A monitoring and observability platform that automatically discovers and monitors applications and infrastructure, providing real-time full-stack visibility with AI-powered incident investigation and performance optimization. It is indexed under APM Tools.","source":"https://www.ibm.com/products/instana/pricing","question":"What is Instana?","confidence":0.6},{"answer":"Instana does not publish its prices. Pricing is quoted on request, across 2 plans (Essentials and Standard), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.ibm.com/products/instana/pricing","question":"How much does Instana cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Instana. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.ibm.com/products/instana/pricing","question":"What platforms does Instana support?","confidence":0.6},{"answer":"Yes. Instana can be deployed cloud / SaaS, hybrid and on-premise, so it does not have to run on the vendor's infrastructure.","source":"https://www.ibm.com/products/instana/pricing","question":"Can Instana be self-hosted?","confidence":0.6},{"answer":"We have confirmed 28 integrations for Instana, including ServiceNow, AWS, Azure, Google Cloud, Oracle Cloud, IBM Cloud, Kubernetes and VMware Tanzu, plus 20 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.ibm.com/products/instana/pricing","question":"What does Instana integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Instana. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Instana not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.ibm.com/products/instana/pricing","question":"What security certifications does Instana have?","confidence":0.6}]` | `[{"answer":"A cloud-based platform that collects and correlates application traces, logs, and metrics to provide comprehensive visibility into system behavior, with automated error detection and real-time alerting capabilities for troubleshooting issues. It is indexed under APM Tools.","source":"https://lumigo.io/aws-ecs-understanding-launch-types-service-options-and-pricing/ecs-vs-kubernetes-6-key-differences-and-how-to-choose/","question":"What is Lumigo?","confidence":0.6},{"answer":"Lumigo offers a free tier, so you can start without paying. Paid plans start at $119 per month. Pricing changes often, so verify at source before relying on it.","source":"https://lumigo.io","question":"Is Lumigo free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Lumigo. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://lumigo.io/aws-ecs-understanding-launch-types-service-options-and-pricing/ecs-vs-kubernetes-6-key-differences-and-how-to-choose/","question":"What platforms does Lumigo support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Lumigo, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://lumigo.io/aws-ecs-understanding-launch-types-service-options-and-pricing/ecs-vs-kubernetes-6-key-differences-and-how-to-choose/","question":"Can Lumigo be self-hosted?","confidence":0.6},{"answer":"We have confirmed 8 integrations for Lumigo, including Kubernetes, AWS, OpenTelemetry, Serverless Framework, CircleCI, Slack, PagerDuty and Amazon ECS. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://lumigo.io/aws-ecs-understanding-launch-types-service-options-and-pricing/ecs-vs-kubernetes-6-key-differences-and-how-to-choose/","question":"What does Lumigo integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, HIPAA and GDPR for Lumigo. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Lumigo not holding them. Always confirm compliance directly before you rely on it.","source":"https://lumigo.io/security","question":"What security certifications does Lumigo have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true,"hybrid":true,"on_prem":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | A monitoring and observability platform that automatically discovers and monitors applications and infrastructure, providing real-time full-stack visibility with AI-powered incident investigation and performance optimization. | Lumigo provides observability for cloud-native and serverless applications. It offers distributed tracing, automated error detection, real-time monitoring, and microservices insights to help developers quickly identify and resolve performance and reliability issues. |
| features.capabilities | `{"rum":true,"hosting":"both","languages":"300+ technologies supported","service_map":true,"otel_support":"ingest","db_monitoring":true,"code_profiling":true,"error_analytics":true,"anomaly_detection":true,"distributed_tracing":true,"auto_instrumentation":true}` | `{"hosting":"both","languages":"Python, Node.js, Java, Go","service_map":true,"otel_support":"native","error_analytics":true,"anomaly_detection":true,"distributed_tracing":true,"auto_instrumentation":true}` |
| integrations.count | 300 | 8 |
| integrations.list | `[{"name":"ServiceNow"},{"name":"AWS"},{"name":"Azure"},{"name":"Google Cloud"},{"name":"Oracle Cloud"},{"name":"IBM Cloud"},{"name":"Kubernetes"},{"name":"VMware Tanzu"},{"name":"Cloud Foundry"},{"name":"VSphere"},{"name":"PostgreSQL"},{"name":"MySQL"},{"name":"MongoDB"},{"name":"Redis"},{"name":"Cassandra"},{"name":"Oracle Database"},{"name":"IBM Db2"},{"name":"Microsoft SQL Server"},{"name":"SAP HANA"},{"name":"Apache Spark"},{"name":"Hadoop YARN"},{"name":"Apache HBase"},{"name":"ClickHouse"},{"name":"OpenSearch"},{"name":"GraphQL"},{"name":"AWS EC2"},{"name":"AWS RDS"},{"name":"AWS S3"},{"name":"Google Compute Engine"},{"name":"Redis Enterprise"},{"name":"JBoss Data Grid"},{"name":"Ceph"},{"name":"OpenTelemetry","native":true,"category":"observability"},{"name":"Microsoft Azure","native":true,"category":"cloud"},{"name":"Amazon EKS","native":true,"category":"kubernetes"},{"name":"AWS ECS","native":true,"category":"orchestration"},{"name":"VMware vSphere","native":true,"category":"virtualization"},{"name":"Lettuce","native":true,"category":"database"},{"name":"Sybase SQL Anywhere","native":true,"category":"database"},{"name":"etcd","native":true,"category":"database"},{"name":"Memcached","native":true,"category":"database"},{"name":"Neo4j","native":true,"category":"database"},{"name":"Aerospike","native":true,"category":"database"},{"name":"FaunaDB","native":true,"category":"database"},{"name":"Azure CosmosDB","native":true,"category":"database"},{"name":"RabbitMQ","native":true,"category":"messaging"},{"name":"Linux","native":true,"category":"os"},{"name":"Windows","native":true,"category":"os"},{"name":"CoreOS","native":true,"category":"os"},{"name":"Ansible","native":true,"category":"deployment"},{"name":"Chef","native":true,"category":"deployment"},{"name":"Eclipse OpenJ9","native":true,"category":"runtime"}]` | `[{"name":"Kubernetes"},{"name":"AWS"},{"name":"OpenTelemetry"},{"name":"Serverless Framework"},{"name":"CircleCI"},{"name":"Slack","native":true,"category":"chat","direction":"outbound"},{"name":"PagerDuty","native":true,"category":"incident_management","direction":"outbound"},{"name":"AWS Lambda","native":true},{"name":"Amazon ECS","native":true},{"name":"AWS CDK","native":true},{"name":"AWS CloudWatch","native":true}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Try Instana for Free","summary":"Free 14-day trial","features":["Application monitoring","Infrastructure monitoring","Log monitoring","Digital experience monitoring","Microservice visibility","AI-powered insights","300+ technology support"],"components":[{"kind":"one_time","amount":0,"currency":"USD"}],"description":"14-day trial offering full access to monitor applications, infrastructure, logs, and digital experiences","contactSales":false},{"free":false,"name":"PayPerUse","summary":"From $0.03/MVS hour","features":["Infrastructure monitoring (Essentials)","Full observability option","No commitment","Cancel anytime"],"components":[{"per":{"qty":1,"unit":"MVS hour"},"kind":"metered","amount":0.03,"currency":"USD"}],"description":"Usage-based pricing for infrastructure-only or full observability without time commitment","contactSales":false},{"free":false,"name":"SaaS","summary":"From $21.20/MVS/month","features":["Unlimited users","Unlimited hosts and scale","Service discovery and mapping","Distributed end-to-end tracing","Serverless monitoring","Container and Kubernetes monitoring","Mobile application monitoring","Synthetic monitoring","Business process monitoring","Infrastructure dynamic mapping","AI-powered root cause analysis","Incident summarization"],"components":[{"kind":"per_unit","unit":"MVS","amount":21.2,"period":"month","currency":"USD"}],"description":"Subscription-based platform with unlimited users and no limits on hosts or scale","contactSales":false},{"free":false,"name":"Self-Hosted","summary":"From $385.20/MVS/year","features":["Service discovery and mapping","Distributed end-to-end tracing","Serverless monitoring","Container and runtime monitoring","Kubernetes monitoring","Mobile application monitoring","Synthetic monitoring","Business process monitoring","Infrastructure monitoring","Cloud discovery","Hybrid and on-premise resource discovery","AI-powered root cause analysis","Incident summarization"],"commitment":"annual","components":[{"kind":"per_unit","unit":"MVS","amount":385.2,"period":"year","currency":"USD"}],"description":"Self-managed deployment with full control over data, infrastructure, and upgrade cadence","contactSales":false}],"addOns":[{"name":"Managed PoPs"},{"name":"Data ingestion"},{"name":"Logs in context"}],"summary":"From $0.03/MVS hour (pay-per-use) or $21.20/MVS/month (SaaS). 14-day free trial available.","currency":"USD","freeTier":false,"sourceUrl":"https://www.ibm.com/products/instana/pricing","retrievedAt":"2026-09-21T11:35:15.750Z","freeTrialDays":14,"startingPrice":{"unit":"MVS","amount":21.2,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Basic","summary":"Free","features":["150k Traces/mo","14 Day Trace Retention","5GB/mo Logs","3 Days Log Retention","5GB/mo Metrics","3 Days Retention","Copilot Basic","Documentation"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"logs":"5GB/mo","traces":"150k/mo","metrics":"5GB/mo","log_retention":"3 days","trace_retention":"14 days","metrics_retention":"3 days"}},{"free":false,"name":"Standard","summary":"$99/mo annual, $119/mo monthly","features":["1M Traces/mo","14 Day Trace Retention","40GB/mo Logs","7 Days Log Retention","40GB/mo Metrics","7 Days Retention","Copilot","Basic Support","Email Support"],"components":[{"kind":"fixed","amount":119,"period":"month","currency":"USD"}],"description":"Great for small businesses","contactSales":false,"includedLimits":{"logs":"40GB/mo","traces":"1M/mo","metrics":"40GB/mo","log_retention":"7 days","trace_retention":"14 days","metrics_retention":"7 days"}},{"free":false,"name":"Plus","summary":"$299/mo annual, $359/mo monthly","features":["5M Traces/mo","14 Day Trace Retention","100GB/mo Logs","30 Days Log Retention","100GB/mo Metrics","30 Days Retention","Copilot","Basic Support","Email Support"],"components":[{"kind":"fixed","amount":359,"period":"month","currency":"USD"}],"description":"For multiple teams","contactSales":false,"includedLimits":{"logs":"100GB/mo","traces":"5M/mo","metrics":"100GB/mo","log_retention":"30 days","trace_retention":"14 days","metrics_retention":"30 days"}},{"free":false,"name":"Custom","summary":"Contact for pricing","features":["Custom Traces","Custom Trace Retention","Custom Log Volume","Custom Log Retention","Custom Metrics","Advanced AI RCA","AI insights","AI issue triage","Copilot in Slack & Teams","Custom seats","Chat & Email Support","Private Slack Channel","Success Manager","Professional Services"],"description":"Designed for enterprise","contactSales":true}],"summary":"From $99/mo (annual). Free tier with 150k traces/mo. 14-day free trial.","currency":"USD","freeTier":true,"sourceUrl":"https://lumigo.io","retrievedAt":"2026-08-03T13:22:21.885Z","freeTrialDays":14,"startingPrice":{"amount":119,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | free |
| pricing.price_level | mid | free |
| pricing.starting_price | `{"amount":21.2,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| reliability.status_page | - | yes |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.soc2 | yes | yes |
| security.trust_center | - | https://lumigo.io/blog/understanding-how-opentelemetry-can-help-with-pci-compliance/ |

## Capabilities (APM Tools)

| Capability | Instana | Lumigo |
|---|:--:|:--:|
| **Instrumentation** |  |  |
| Auto-instrumentation | ✓ | ✓ |
| Distributed tracing | ✓ | ✓ |
| **Insight** |  |  |
| Service map | ✓ | ✓ |
| Code / continuous profiling | ✓ | - |
| Database monitoring | ✓ | - |
| Error analytics | ✓ | ✓ |
| Real-user monitoring | ✓ | - |
| SLO / error-budget tracking | - | - |
| **Intelligence** |  |  |
| Anomaly / root-cause AI | ✓ | ✓ |
| **Standards** |  |  |
| OpenTelemetry support | OTLP ingest | OTel-native |
| **Core** |  |  |
| Language agents | 300+ technologies supported | Python, Node.js, Java, Go |
| **Deployment** |  |  |
| Hosting | Cloud + self-hosted | Cloud + self-hosted |

*Source: vioscaleAI. Generated 2026-10-16T19:19:03.399Z. "-" = undocumented, not absent.*