# Instabug vs Raygun

| Attribute | Instabug | Raygun |
|---|---|---|
| **vioscaleAI score** | 56.9 (29% (low)) | 53.4 (72% (medium)) |
| content.faq | `[{"answer":"An open-source platform that aggregates user session recordings, application logs, performance metrics, distributed traces, and error data to help developers resolve production issues across mobile and backend applications, powered by ClickHouse and OpenTelemetry. It is indexed under Error Tracking Software.","source":"https://instabug.com","question":"What is Instabug?","confidence":0.6},{"answer":"Instabug does not publish its prices. Pricing is quoted on request, across 2 plans (Enterprise and Enterprise Premier), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.luciq.ai/pricing","question":"How much does Instabug cost?","confidence":0.6},{"answer":"Instabug supports iOS, Android and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://instabug.com","question":"What platforms does Instabug support?","confidence":0.6},{"answer":"Yes. Instabug can be deployed self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://instabug.com","question":"Can Instabug be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for Instabug. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Instabug not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.luciq.ai/trust-center","question":"What security certifications does Instabug have?","confidence":0.7}]` | `[{"answer":"Raygun helps development teams detect crashes and errors in real time, track application performance metrics, and analyze backend system performance. Teams can prioritize issues by user impact, access code-level insights, and use AI-powered suggestions to resolve problems faster. It is indexed under Error Tracking Software.","source":"https://raygun.com/pricing","question":"What is Raygun?","confidence":0.6},{"answer":"Raygun offers a free tier, so you can start without paying. Paid plans start at $0.00. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://raygun.com/pricing","question":"Is Raygun free?","confidence":0.6},{"answer":"Raygun supports the web, macOS and iOS. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://raygun.com/pricing","question":"What platforms does Raygun support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Raygun, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://raygun.com/pricing","question":"Can Raygun be self-hosted?","confidence":0.6},{"answer":"We have confirmed 12 integrations for Raygun, including Slack, Teams, GitHub, GitLab, Bitbucket, Jira, PagerDuty and OKTA, plus 4 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://raygun.com/pricing","question":"What does Raygun integrate with?","confidence":0.6},{"answer":"We have independently confirmed HIPAA and GDPR for Raygun. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Raygun not holding them. Always confirm compliance directly before you rely on it.","source":"https://raygun.com/security","question":"What security certifications does Raygun have?","confidence":0.7},{"answer":"Raygun is available worldwide. Its primary markets are the United States, the United Kingdom and Australia. The vendor is headquartered in New Zealand.","source":"https://raygun.com/pricing","question":"Where is Raygun available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Luciq provides real-time monitoring, crash analysis, and performance tracking for mobile apps using AI agents to identify and prioritize issues before they impact users. | Raygun is an error monitoring and crash reporting service that helps developers identify, diagnose, and resolve application errors. It provides SDKs for multiple platforms and integrates with development tools and AI coding assistants. |
| features.capabilities | `{"hosting":"cloud","alerting":true,"languages":"iOS and Android SDKs","platforms":"mobile","data_scrubbing":true,"error_grouping":true,"release_health":true,"session_replay":true,"native_symbolication":true,"performance_monitoring":true,"issue_tracker_integration":true}` | `{"hosting":"cloud","alerting":true,"languages":"JavaScript, Objective-C, Swift, Java, C#, Python, Ruby, Go and others; iOS 12+, ","platforms":"full_stack","source_maps":true,"data_scrubbing":true,"error_grouping":true,"release_health":true,"session_replay":false,"native_symbolication":true,"performance_monitoring":true,"issue_tracker_integration":true}` |
| integrations.count | 1 | 12 |
| integrations.list | `[{"name":"GitHub"}]` | `[{"name":"Slack"},{"name":"Teams"},{"name":"GitHub"},{"name":"GitLab"},{"name":"Bitbucket"},{"name":"Jira"},{"name":"PagerDuty"},{"name":"OKTA"},{"name":"JumpCloud"},{"name":"Active Directory Federation Services"},{"name":"Azure Active Directory"},{"name":"G-Suite"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"NZ","primaryMarkets":["US","GB","AU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"ios":true,"android":true}` | `{"cli":true,"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Enterprise","summary":"Priced per Daily Active User and team seat","features":["Full observability platform access","SSO, SAML, SCIM provisioning","Role-based access control and audit logs","Global data hosting with optional regional pinning","Unlimited apps and cross-platform integrations","Advanced alerting and automation","Custom retention and data controls","Around-the-clock support with standard SLA"],"description":"Full platform access with standard technical support","contactSales":true},{"free":false,"name":"Enterprise Premier","summary":"Priced per Daily Active User and team seat with dedicated support","features":["All Enterprise features","24/7 support availability","Dedicated L2 engineer","Dedicated Slack channels","Immediate issue triage","Custom SLA commitment"],"description":"Enterprise plan plus premium support with dedicated engineering","contactSales":true}],"summary":"Transparent subscription based on Daily Active Users and team seats. Enterprise and Premier support tiers.","currency":"USD","freeTier":false,"sourceUrl":"https://www.luciq.ai/pricing","retrievedAt":"2026-08-13T22:59:08.351Z"}` | `{"type":"usage","plans":[{"free":false,"name":"Basic","summary":"$40/100k errors/mo (annual save 33%), $60/100k errors/mo (monthly)","features":["Unlimited apps","Unlimited members","Unlimited customer records","Custom data & attachments","Sourcemaps","Alerts via email, Slack, Teams","Spike protection","Error prioritization","Symbols support","Advanced search & filters","Deployment tracking","Audit log","Raygun API","On-demand events"],"components":[{"kind":"fixed","amount":40,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"error"},"kind":"metered","amount":0.001,"currency":"USD"}],"description":"Error monitoring for small teams","contactSales":false,"includedLimits":{"errors":"100k/mo"}},{"free":false,"name":"Team","summary":"$80/200k errors/mo (annual save 33%), $120/200k errors/mo (monthly)","features":["Everything in Basic","Inbound noise filters","Third-party integrations (Slack, Teams, GitHub, Jira)","Unlimited custom dashboards","Single custom report","User roles & permissions"],"components":[{"kind":"fixed","amount":80,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"error"},"kind":"metered","amount":0.001,"currency":"USD"}],"description":"Team collaboration with integrations","contactSales":false,"includedLimits":{"errors":"200k/mo"}},{"free":false,"name":"Business","summary":"$400/1M errors/mo (annual save 33%), $600/1M errors/mo (monthly)","features":["Everything in Team","SAML SSO","Dedicated account manager","Up to 5 custom reports","Multi-year discounts","Priority support","Product training & onboarding","Quarterly business reviews"],"components":[{"kind":"fixed","amount":400,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"error"},"kind":"metered","amount":0.001,"currency":"USD"}],"description":"Enterprise features with dedicated support","contactSales":false,"includedLimits":{"errors":"1M/mo"}},{"free":false,"name":"Enterprise","summary":"Custom pricing — contact sales","features":["Everything in Business","Custom compliance & BAA","Data volume discounts","Unlimited custom reports","Custom SLAs","Private Slack channel support","Custom data retention","Event quota carryover","Invoiced billing"],"description":"Custom contract and compliance arrangements","contactSales":true}],"addOns":[{"name":"SAML SSO (for Basic/Team plans)","components":[{"kind":"fixed","amount":50,"period":"month","currency":"USD"}]}],"summary":"From $40/100k errors/mo billed annually. 33% discount for annual commitment. $0.001 per additional error beyond plan limit. Free 14-day trial.","currency":"USD","freeTier":true,"sourceUrl":"https://raygun.com/pricing","retrievedAt":"2026-08-14T12:16:40.051Z","freeTrialDays":14,"startingPrice":{"amount":0.001,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | quote | freemium |
| pricing.price_level | unknown | low |
| pricing.transparent | yes | yes |
| reliability.status_page | - | yes |
| security.certifications | `[{"name":"SOC 2 Type II"},{"name":"ISO 27001:2022"}]` | - |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |
| security.trust_center | https://www.luciq.ai/trust-center | - |

## Capabilities (Error Tracking Software)

| Capability | Instabug | Raygun |
|---|:--:|:--:|
| **Coverage** |  |  |
| Platforms covered | Mobile | Full-stack |
| Language / SDK coverage | iOS and Android SDKs | JavaScript, Objective-C, Swift, Java, C#, Python, Ruby, Go and others; iOS 12+, |
| **Core** |  |  |
| Automatic error grouping | ✓ | ✓ |
| Release health / regression tracking | ✓ | ✓ |
| **Enrichment** |  |  |
| Source-map de-minification | - | ✓ |
| Native crash symbolication | ✓ | ✓ |
| PII data scrubbing | ✓ | ✓ |
| **Bundled signals** |  |  |
| Bundled session replay | ✓ | ✗ |
| Bundled performance / APM | ✓ | ✓ |
| **Workflow** |  |  |
| Issue-tracker integration | ✓ | ✓ |
| Alert rules / on-call routing | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |

*Source: vioscaleAI. Generated 2026-10-16T20:49:51.230Z. "-" = undocumented, not absent.*