# Inspectlet vs OpenReplay

| Attribute | Inspectlet | OpenReplay |
|---|---|---|
| **vioscaleAI score** | 45 (26% (low)) | 49.8 (13% (low)) |
| content.faq | `[{"answer":"A web analytics platform that captures user interactions through session recordings, providing session replay, heatmaps, A/B testing, form analytics, and error logging to help teams understand user behavior and optimize conversion. It is indexed under Heatmaps Analytics.","source":"https://www.inspectlet.com/plans","question":"What is Inspectlet?","confidence":0.6},{"answer":"Inspectlet does not publish its prices. Pricing is quoted on request, across 2 plans (Free and Enterprise), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.inspectlet.com/plans","question":"How much does Inspectlet cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Inspectlet. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.inspectlet.com/plans","question":"What platforms does Inspectlet support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Inspectlet, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.inspectlet.com/plans","question":"Can Inspectlet be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for Inspectlet, including Slack, GitHub and Jira. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.inspectlet.com/plans","question":"What does Inspectlet integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Inspectlet. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Inspectlet not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.inspectlet.com/guides/visitor-recording-privacy","question":"What security certifications does Inspectlet have?","confidence":0.7},{"answer":"Inspectlet is available worldwide. Its primary market is the United States.","source":"https://www.inspectlet.com/plans","question":"Where is Inspectlet available?","confidence":0.5}]` | `[{"answer":"Open-source session replay software you can deploy on your own infrastructure or cloud, capturing user interactions, network activity, errors, and application state to help developers reproduce and fix problems faster. It is indexed under Heatmaps Analytics.","source":"https://openreplay.com","question":"What is OpenReplay?","confidence":0.6},{"answer":"OpenReplay offers a free tier, so you can start without paying. Paid plans start at $0.28. Pricing changes often, so verify at source before relying on it.","source":"https://openreplay.com/ar/pricing/","question":"Is OpenReplay free?","confidence":0.6},{"answer":"OpenReplay supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://openreplay.com","question":"What platforms does OpenReplay support?","confidence":0.6},{"answer":"Yes. OpenReplay can be deployed cloud / SaaS, hybrid and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://openreplay.com","question":"Can OpenReplay be self-hosted?","confidence":0.6},{"answer":"We have confirmed 18 integrations for OpenReplay, including Sentry, Datadog, Bugsnag, Jira, GitHub, Linear, Slack and CloudWatch, plus 10 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://openreplay.com","question":"What does OpenReplay integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for OpenReplay. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as OpenReplay not holding them. Always confirm compliance directly before you rely on it.","source":"https://openreplay.com/ar/pricing/","question":"What security certifications does OpenReplay have?","confidence":0.6},{"answer":"OpenReplay is available worldwide. Its primary market is the United States.","source":"https://openreplay.com/ar/pricing/","question":"Where is OpenReplay available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"self_hosted":true}` |
| description.long | A web analytics platform that captures user interactions through session recordings, providing session replay, heatmaps, A/B testing, form analytics, and error logging to help teams understand user behavior and optimize conversion. | A self-hosted solution that combines session replay, collaborative browsing, and product analytics. Designed to help teams reproduce user issues and inform product improvements without depending on external services. |
| features.capabilities | - | `{"soc2_type_ii":true,"pricing_model":"freemium","user_session_video_recording_dvr":true,"javascript_console_error_recording":true,"rage_click_and_frustration_tracking":true}` |
| integrations.count | 3 | 14 |
| integrations.list | `[{"name":"Slack"},{"name":"GitHub"},{"name":"Jira"}]` | `[{"name":"Sentry"},{"name":"Datadog"},{"name":"Bugsnag"},{"name":"Jira"},{"name":"GitHub"},{"name":"Linear"},{"name":"Slack"},{"name":"CloudWatch"},{"name":"Stackdriver"},{"name":"Elastic"},{"name":"Apollo"},{"name":"Relay"},{"name":"Redux"},{"name":"Vuex"},{"name":"MobX"},{"name":"NgRx"},{"name":"Pinia"},{"name":"Zustand"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free","features":["Session replay","Heatmaps","A/B testing"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"2,500 recorded sessions per month across up to 3 websites, includes session replay, heatmaps, and A/B testing","contactSales":false,"includedLimits":{"websites":"3","data_retention":"1 month","sessions_per_month":"2,500"}},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["All features","Phone support","Custom services"],"description":"Custom volume and retention with 24 months of data storage, phone support, and custom services","contactSales":true,"includedLimits":{"data_retention":"24 months"}}],"summary":"Free tier with 2,500 sessions/month. Enterprise plans available.","currency":"USD","freeTier":true,"sourceUrl":"https://www.inspectlet.com/plans","retrievedAt":"2026-08-19T13:12:58.935Z","billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Open-Source","summary":"Free, self-hosted","features":["Session Replay","Product Analytics","Self-hosted","Community support"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Self-managed open-source deployment","contactSales":false},{"free":true,"name":"Free","summary":"Free tier, up to 4TB storage","features":["Session Replay","Product Analytics","Automated backups"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Fully managed cloud-hosted plan with storage limits","contactSales":false,"includedLimits":{"storage":"4TB"}},{"free":false,"name":"Dedicated","summary":"$199/mo minimum, hourly billing at $0.276/hr","features":["Session Replay","Product Analytics","Unlimited users and recordings","Monitoring and alerts","SSO/SAML","Audit trail","Encryption in transit and at rest","SOC 2 Type II","Data residency (50 regions)","Automated backups"],"components":[{"kind":"fixed","amount":199,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"hour"},"kind":"metered","amount":0.276,"currency":"USD"}],"description":"Dedicated cloud infrastructure managed by OpenReplay","contactSales":false,"includedLimits":{"ram":"32GB","vcpu":"8","storage":"4TB"}},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["All Dedicated features","SAML/SCIM","Audit logging","Dedicated support","Custom volume pricing","Multi-year contracts"],"description":"Self-hosted enterprise deployment with dedicated support","contactSales":true}],"summary":"From $199/mo managed cloud. Free tier available. Open-source self-hosted option.","currency":"USD","freeTier":true,"sourceUrl":"https://openreplay.com/ar/pricing/","retrievedAt":"2026-08-25T12:09:31.988Z","freeTrialDays":7,"startingPrice":{"amount":199,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | open_source |
| pricing.price_level | low | free |
| pricing.starting_price | - | `{"amount":199,"currency":"USD"}` |
| pricing.transparent | no | no |
| security.gdpr | yes | yes |
| security.soc2 | - | yes |

## Capabilities (Heatmaps Analytics)

| Capability | Inspectlet | OpenReplay |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Click and scroll heatmaps | - | - |
| User session video recording dvr | - | ✓ |
| Rage click and frustration tracking | - | ✓ |
| Form field abandonment analytics | - | - |
| Automated pii credit card masking | - | - |
| Javascript console error recording | - | ✓ |
| Google analytics adobe sync | - | - |
| Zendesk intercom helpdesk sync | - | - |
| Optimizely vwo ab testing sync | - | - |
| SOC2 type ii | - | ✓ |
| ISO 27001 | - | - |
| Pricing model | - | Freemium |

*Source: vioscaleAI. Generated 2026-10-19T08:50:34.437Z. "-" = undocumented, not absent.*