# Infobip vs Stream

| Attribute | Infobip | Stream |
|---|---|---|
| **vioscaleAI score** | 78.7 (48% (low)) | 80.3 (73% (medium)) |
| content.faq | `[{"answer":"Infobip is an omnichannel cloud communications platform enabling businesses to send messages via SMS, email, voice, WhatsApp, Viber, and other digital channels. It offers global message delivery with high reliability, advanced routing, and tools for building automated customer conversations. It is indexed under Communication APIs.","source":"https://www.infobip.com","question":"What is Infobip?","confidence":0.6},{"answer":"Infobip offers a free tier, so you can start without paying. Paid plans start at €115 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.infobip.com/pricing","question":"Is Infobip free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Infobip. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.infobip.com/pricing","question":"What platforms does Infobip support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Infobip, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.infobip.com/pricing","question":"Can Infobip be self-hosted?","confidence":0.6},{"answer":"We have confirmed 14 integrations for Infobip, including SMS, Email, Voice, MMS, WhatsApp, RCS, Messenger and Viber, plus 6 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.infobip.com","question":"What does Infobip integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Infobip. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Infobip not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.infobip.com/privacy-documents","question":"What security certifications does Infobip have?","confidence":0.7},{"answer":"Infobip is available worldwide. Its primary markets are the United States, Canada and the United Kingdom. The vendor is headquartered in the United Kingdom.","source":"https://www.infobip.com/pricing","question":"Where is Infobip available?","confidence":0.75}]` | `[{"answer":"A platform providing SDKs and APIs for adding chat messaging, video calling, activity feeds, and content moderation to applications, supporting billions of end users across a globally distributed infrastructure. It is indexed under Communication APIs.","source":"https://getstream.io/activity-feeds/pricing/","question":"What is Stream?","confidence":0.6},{"answer":"Stream offers a free tier, so you can start without paying. Paid plans start at $499 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://getstream.io/activity-feeds/pricing/","question":"Is Stream free?","confidence":0.6},{"answer":"Stream supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://getstream.io/activity-feeds/pricing/","question":"What platforms does Stream support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Stream, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://getstream.io/activity-feeds/pricing/","question":"Can Stream be self-hosted?","confidence":0.6},{"answer":"We have confirmed 13 integrations for Stream, including Jenkins, GitHub, Slack, Postman, Xcode, Android Studio, React and Flutter, plus 5 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://getstream.io/activity-feeds/pricing/","question":"What does Stream integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Stream. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Stream not holding them. Always confirm compliance directly before you rely on it.","source":"https://getstream.io/blog/content-compliance/","question":"What security certifications does Stream have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A communications platform-as-a-service that enables businesses to reach customers via SMS, email, WhatsApp, voice, and other channels through unified APIs and a web portal, with global reach and enterprise-grade security. | Stream provides developer-friendly APIs and pre-built SDKs that integrate chat, live video, activity feeds, and automated content moderation into applications, allowing developers to add complex real-time features without building infrastructure from scratch. |
| features.capabilities | `{"rcs":true,"sms":true,"chat":true,"email":true,"video":true,"voice":true,"two_way":true,"whatsapp":true,"verify_otp":true,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":true}` | `{"chat":true,"video":true,"voice":true,"two_way":true,"global_coverage":"global","usage_pricing_transparent":true}` |
| integrations.count | 30 | 14 |
| integrations.list | `[{"name":"SMS"},{"name":"Email"},{"name":"Voice"},{"name":"MMS"},{"name":"WhatsApp"},{"name":"RCS"},{"name":"Messenger"},{"name":"Viber"},{"name":"Instagram"},{"name":"Google Business Messages"},{"name":"Apple Messages for Business"},{"name":"LINE"},{"name":"Zalo"},{"name":"KakaoTalk","native":true,"category":"messaging"},{"name":"WhatsApp Business Platform","category":"messaging"}]` | `[{"name":"Jenkins"},{"name":"GitHub"},{"name":"Slack"},{"name":"Postman"},{"name":"Xcode"},{"name":"Android Studio"},{"name":"React"},{"name":"React Native"},{"name":"Flutter"},{"name":"Swift"},{"name":"SwiftUI"},{"name":"Kotlin"},{"name":"Jetpack Compose"},{"name":"Expo"},{"name":"Vercel AI SDK","native":true,"direction":"bidirectional"}]` |
| market.availability | `{"hqCountry":"GB","primaryMarkets":["US","CA","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"ios":true,"web":true,"android":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"SMS","features":["Flexible pricing by destination country","98% open rate","Global delivery","Fraud protection"],"description":"Pay-per-message SMS delivery with flexible pricing by destination","contactSales":false},{"free":false,"name":"Email","features":["99.4% deliverability rate","120k emails per minute processing","2 second average delivery"],"description":"Flat-rate email messaging worldwide","contactSales":false},{"free":false,"name":"WhatsApp","features":["Utility messages","Authentication/OTP","Marketing messages","Free-form customer responses"],"description":"Per-message WhatsApp platform messaging with category-based pricing","contactSales":false},{"free":false,"name":"Viber","features":["Promotional, transactional, OTP, and conversational messages","Minimum commitment €115 (standard) or €175 (select countries)"],"components":[{"kind":"fixed","amount":115,"period":"month","currency":"EUR"}],"description":"Per-message Viber messaging with monthly sender/service ID commitment","contactSales":false},{"free":false,"name":"Voice","features":["Inbound call handling","IVR automation","95% global coverage","70+ direct operator connections"],"description":"Inbound and outbound voice call routing","contactSales":false}],"summary":"Usage-based pricing with per-message SMS/WhatsApp, flat-rate email, and per-minute voice. Viber has €115-€175 monthly minimum. Prices vary by destination country.","currency":"EUR","freeTier":true,"sourceUrl":"https://www.infobip.com/pricing","retrievedAt":"2026-08-14T12:10:23.598Z","startingPrice":{"amount":115,"period":"month","currency":"EUR"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Build","summary":"Free tier for makers (projects with <5 team members and <$10k/month revenue) or $100/month credit","features":["REST API","SDKs (Node, Python, Ruby, PHP)","Webhooks","Customizable UI","Flat & Timeline Feeds","Notification & Aggregated Feeds","SOC2/ISO27001/CCPA/GDPR","Global Edge Network"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"api_calls":"125k/month","activities":"5k/month"}},{"free":false,"name":"Start","summary":"$499/month (annual commitment) or $599/month (monthly). Overages: $25 per 1k activities, $9 per 10k API calls","features":["Ranked Feeds","Ticketed Support","Dedicated Regional Servers","HIPAA","2FA","Audit Logs","24/7 Phone Support","Dedicated Slack Channel"],"commitment":"annual","components":[{"kind":"fixed","amount":499,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"api_calls":"1.25M/month","activities":"50k/month"}},{"free":false,"name":"Elevate","summary":"$899/month (annual commitment) or $999/month (monthly). Overages: $23 per 1k activities, $9 per 10k API calls","features":["All Start features"],"commitment":"annual","components":[{"kind":"fixed","amount":899,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"api_calls":"3.75M/month","activities":"150k/month"}},{"free":false,"name":"Enterprise","summary":"Custom pricing with activity-based model","features":["99.999% SLA","SAML/SSO","Private Dedicated Servers","24/7 Support","Activity-based pricing","Scale to 100M+ users"],"contactSales":true}],"addOns":[{"name":"Image & File CDN","components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.17,"currency":"USD"},{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.07,"currency":"USD"},{"per":{"qty":1000,"unit":"images"},"kind":"metered","amount":5.8,"currency":"USD"}]}],"summary":"From $499/month. Free tier for makers. Usage-based overage charges.","currency":"USD","freeTier":true,"sourceUrl":"https://getstream.io/activity-feeds/pricing/","retrievedAt":"2026-09-22T14:42:50.701Z","startingPrice":{"amount":499,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | high |
| pricing.starting_price | - | `{"amount":499,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.9 | 99.999 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |
| security.trust_center | https://www.infobip.com/policies/privacy-notice | https://getstream.io/blog/content-compliance/ |

## Capabilities (Communication APIs)

| Capability | Infobip | Stream |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | ✓ | - |
| Voice | ✓ | ✓ |
| WhatsApp | ✓ | - |
| RCS | ✓ | - |
| Transactional email | ✓ | - |
| Video / real-time | ✓ | ✓ |
| In-app chat | ✓ | ✓ |
| Verify / OTP / 2FA | ✓ | - |
| **Messaging** |  |  |
| Two-way messaging | ✓ | ✓ |
| **Reach** |  |  |
| Geographic coverage | Global | Global |
| **Delivery** |  |  |
| Email deliverability tools | ✓ | - |
| **Commercial** |  |  |
| Published per-unit pricing | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-20T22:47:01.584Z. "-" = undocumented, not absent.*