# Hostme vs Zenchef

**Leader by vioscaleAI score:** Hostme

| Attribute | Hostme | Zenchef |
|---|---|---|
| **vioscaleAI score** | 61.7 (58% (medium)) | 41.1 (23% (low)) |
| content.faq | `[{"answer":"A cloud-based system that enables restaurants to accept online reservations, manage tables and waitlists in real-time, and streamline operations through integrated messaging and POS connections. It is indexed under Restaurant Reservations.","source":"https://www.hostmeapp.com/pricing/ca","question":"What is Hostme?","confidence":0.6},{"answer":"Hostme is a paid product; published pricing starts at $139 per month. It is sold across 3 plans (Mezzo, Grande and Enterprise). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.hostmeapp.com/pricing/ca","question":"How much does Hostme cost?","confidence":0.6},{"answer":"Hostme supports the web and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.hostmeapp.com/pricing/ca","question":"What platforms does Hostme support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Hostme, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.hostmeapp.com/pricing/ca","question":"Can Hostme be self-hosted?","confidence":0.6},{"answer":"We have confirmed 22 integrations for Hostme, including Facebook, Instagram, Google Search, Google Maps, Google My Business, WhatsApp, Aloha and Heartland Restaurant POS, plus 14 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.hostmeapp.com/pricing/ca","question":"What does Hostme integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Hostme. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Hostme not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.hostmeapp.com/rules/security","question":"What security certifications does Hostme have?","confidence":0.7},{"answer":"Hostme is available in the United States, Canada, the United Kingdom and Australia. Its primary markets are the United States, Canada and the United Kingdom. The vendor is headquartered in the United States.","source":"https://www.hostmeapp.com/pricing/ca","question":"Where is Hostme available?","confidence":0.75}]` | `[{"answer":"Restaurant management software that centralizes reservations, table operations, and payment processing with zero commission on bookings. Features include digital seating management, guest CRM, no-show prevention, and integrations with POS systems and online channels. It is indexed under Restaurant Reservations.","source":"https://www.zenchef.com/plans","question":"What is Zenchef?","confidence":0.6},{"answer":"Zenchef is sold across 3 plans: Reserve, Manage and Grow. We have not confirmed a published price for every tier. Pricing changes often, so verify at source before relying on it.","source":"https://www.zenchef.com/plans","question":"How much does Zenchef cost?","confidence":0.6},{"answer":"Zenchef supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.zenchef.com/plans","question":"What platforms does Zenchef support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Zenchef, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.zenchef.com/plans","question":"Can Zenchef be self-hosted?","confidence":0.6},{"answer":"We have confirmed 28 integrations for Zenchef, including Google, Instagram, Facebook, Lightspeed, APRO POS, UnTill POS, Zelty and Trivec, plus 20 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.zenchef.com/plans","question":"What does Zenchef integrate with?","confidence":0.6},{"answer":"Zenchef is available worldwide. Its primary markets are France, Belgium, the Netherlands, Germany, Austria and Switzerland. The vendor is headquartered in France.","source":"https://www.zenchef.com/plans","question":"Where is Zenchef available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based platform for managing restaurant reservations, waitlists, and table operations. Includes guest communication features, event ticketing, online ordering, and integrations with POS systems and social media booking channels. | A restaurant management platform that centralizes reservations, table assignments, and guest information by synchronizing data across multiple POS systems, online booking channels, and customer communication tools. |
| features.capabilities | `{"iso_27001":false,"soc2_type_ii":false,"pricing_model":"flat_monthly_saas","deployment_model":"cloud_web_portal","no_show_credit_card_deposit_holds":true,"vip_crm_guest_profiles_and_allergy_tags":true,"sms_waitlist_and_automated_queue_updates":true,"ticketed_events_and_prepaid_tasting_menus":true,"white_label_direct_website_booking_widget":true,"visual_floor_plan_and_table_status_tracking":true,"discovery_network_app_listing_opentable_resy":false,"pos_integration_real_time_spend_and_check_drops":true}` | `{"pricing_model":"hybrid_saas_plus_cover_fee","deployment_model":"cloud_web_portal","no_show_credit_card_deposit_holds":true,"vip_crm_guest_profiles_and_allergy_tags":true,"sms_waitlist_and_automated_queue_updates":true,"ticketed_events_and_prepaid_tasting_menus":true,"white_label_direct_website_booking_widget":true,"visual_floor_plan_and_table_status_tracking":true,"pos_integration_real_time_spend_and_check_drops":true}` |
| integrations.count | 19 | 28 |
| integrations.list | `[{"name":"Facebook"},{"name":"Instagram"},{"name":"Google Search"},{"name":"Google Maps"},{"name":"Google My Business"},{"name":"WhatsApp"},{"name":"Aloha"},{"name":"Heartland Restaurant POS"},{"name":"Iiko"},{"name":"Lavu"},{"name":"Lightspeed"},{"name":"Maitre'D"},{"name":"Oracle Micros 3700"},{"name":"Oracle Micros Simphony"},{"name":"Oracle Micros Simphony FE"},{"name":"PAR Brink"},{"name":"POSItouch"},{"name":"Square"},{"name":"Squirrel"},{"name":"Twilio"},{"name":"Wix"},{"name":"XPient"},{"name":"TripAdvisor"},{"name":"Google","native":true,"category":"booking","direction":"bidirectional"},{"name":"Oracle Micros","native":true,"category":"pos","direction":"bidirectional"},{"name":"Heartland","native":true,"category":"pos","direction":"bidirectional"},{"name":"Stripe","native":true,"category":"payments","direction":"inbound"}]` | `[{"name":"Google"},{"name":"Instagram"},{"name":"Facebook"},{"name":"Lightspeed"},{"name":"APRO POS"},{"name":"UnTill POS"},{"name":"Zelty"},{"name":"Trivec"},{"name":"CarréPOS"},{"name":"Euresto"},{"name":"TCPOS"},{"name":"Nappkin"},{"name":"OneTouch"},{"name":"Jalia"},{"name":"Popina"},{"name":"MPlusKASSA"},{"name":"Apitic"},{"name":"Cashpad"},{"name":"LEO2"},{"name":"Clyo"},{"name":"6XPOS"},{"name":"Heep"},{"name":"Bookline"},{"name":"Smartbox"},{"name":"Le Petit Futé"},{"name":"Booking Shake"},{"name":"deBuik"},{"name":"Social-Deal"},{"name":"Square","native":true,"category":"pos","direction":"bidirectional"},{"name":"Pi","native":true,"category":"payments"},{"name":"HighTea","native":true,"category":"booking"},{"name":"Gault Millau","native":true,"category":"distribution"},{"name":"Workfeed","native":true,"category":"scheduling"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"FR","primaryMarkets":["FR","BE","NL","DE","AT","CH","ES","PT","IT"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true,"android":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Mezzo","summary":"€98/month, or €88/month billed annually","features":["Unlimited reservations","Waitlist management","1 free event per month","Comprehensive analytics","Premium support","Online ordering","Guest messaging","Customizable table statuses","Server management","POS integration (Lightspeed, Square)"],"commitment":"monthly","components":[{"kind":"fixed","amount":98,"period":"month","currency":"EUR"},{"kind":"per_unit","unit":"SMS/text message","amount":0.07,"period":"month","currency":"EUR"},{"kind":"fixed","unit":"additional event","amount":20,"period":"month","currency":"EUR"}],"description":"Standard plan with core reservation, waitlist, and event management features","contactSales":false,"includedLimits":{"parties":"unlimited","events_per_month":"1 free"}},{"free":false,"name":"Grande","summary":"€152/month, or €136/month billed annually","features":["All Mezzo features","5 free events per month","Dedicated POS integration","Advanced analytics and reporting"],"commitment":"monthly","components":[{"kind":"fixed","amount":152,"period":"month","currency":"EUR"},{"kind":"per_unit","unit":"SMS/text message","amount":0.07,"period":"month","currency":"EUR"},{"kind":"fixed","unit":"additional event","amount":20,"period":"month","currency":"EUR"}],"description":"Enhanced plan with dedicated POS integration and advanced event management","contactSales":false,"includedLimits":{"parties":"unlimited","events_per_month":"5 free"}},{"free":false,"name":"Enterprise","summary":"Custom pricing for 10+ locations","features":["All Grande features","Dedicated support for multiple locations","Custom pricing based on volume"],"description":"Custom plan for multi-location operators with 10+ units","contactSales":true}],"addOns":[{"name":"Marketing Credit Packs","components":[{"kind":"fixed","amount":20,"period":"one_time","currency":"EUR"}]}],"summary":"From €98/month. Free 2-week trial, no credit card required.","currency":"EUR","freeTier":true,"sourceUrl":"https://www.hostmeapp.com/pricing/eu","retrievedAt":"2026-09-22T13:44:44.013Z","freeTrialDays":14,"startingPrice":{"unit":"additional event","amount":20,"period":"month","currency":"EUR"},"billingPeriods":["month","year"]}` | `{"type":"hybrid","plans":[{"free":false,"name":"Reserve","summary":"4% + €0.50 credit card processing fees","features":["€0 commission per cover","Website booking widget","Google Reserve","Zenchef app listing","Guest reviews","Feedback management"],"components":[{"of":"transaction","kind":"percentage","plus":{"amount":0.5,"currency":"EUR"},"rate":4}],"description":"Entry-level plan for independent restaurants starting with online reservations","contactSales":false},{"free":false,"name":"Manage","summary":"2% + €0.40 credit card processing fees","features":["All Reserve features","Table management with real-time seating","Automated waitlist","No-show prevention","Prepayments and deposits","Credit card guarantee","Advanced analytics","Instagram and Facebook reservations"],"components":[{"of":"transaction","kind":"percentage","plus":{"amount":0.4,"currency":"EUR"},"rate":2}],"description":"Advanced plan for venues reducing no-shows and maximizing occupancy","contactSales":false},{"free":false,"name":"Grow","summary":"1% + €0.20 credit card processing fees","features":["All Manage features","Multi-location management","Email marketing campaigns","Dedicated guest CRM with custom tags","Cross-venue guest insights and recommendations","Centralized reporting"],"components":[{"of":"transaction","kind":"percentage","plus":{"amount":0.2,"currency":"EUR"},"rate":1}],"description":"Comprehensive plan for restaurant groups and fine dining venues","contactSales":false}],"addOns":[{"name":"SMS Messaging","components":[{"per":{"qty":1,"unit":"message"},"kind":"metered","amount":0.11,"currency":"EUR"}]},{"name":"Dedicated CRM"},{"name":"Website"},{"name":"Automated Waitlist"},{"name":"Gift Cards"},{"name":"POS Integrations"},{"name":"API Access"}],"summary":"No commission per reservation. Transaction fees 1–4% + fixed amount depending on plan. SMS and advanced features available as add-ons.","currency":"EUR","sourceUrl":"https://www.zenchef.com/plans","retrievedAt":"2026-08-24T21:52:03.006Z","billingPeriods":["month"]}` |
| pricing.free_tier | yes | - |
| pricing.model | freemium | commercial |
| pricing.price_level | mid | unknown |
| pricing.starting_price | `{"amount":20,"currency":"EUR"}` | - |
| pricing.transparent | yes | no |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | - |
| security.pci | yes | - |
| security.trust_center | https://www.hostmeapp.com/rules/security | - |

## Capabilities (Restaurant Reservations)

| Capability | Hostme | Zenchef |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Cloud web portal | Cloud web portal |
| Discovery network app listing opentable resy | ✗ | - |
| White label direct website booking widget | ✓ | ✓ |
| Visual floor plan and table status tracking | ✓ | ✓ |
| SMS waitlist and automated queue updates | ✓ | ✓ |
| Vip CRM guest profiles and allergy tags | ✓ | ✓ |
| Ticketed events and prepaid tasting menus | ✓ | ✓ |
| POS integration real time spend and check drops | ✓ | ✓ |
| No show credit card deposit holds | ✓ | ✓ |
| Automated table turn time prediction | - | - |
| SOC2 type ii | ✗ | - |
| ISO 27001 | ✗ | - |
| Pricing model | Flat monthly saas | Hybrid saas plus cover fee |

*Source: vioscaleAI. Generated 2026-10-16T20:52:02.662Z. "-" = undocumented, not absent.*