# Hetzner vs UpCloud

**Leader by vioscaleAI score:** UpCloud

| Attribute | Hetzner | UpCloud |
|---|---|---|
| **vioscaleAI score** | 46.1 (32% (low)) | 65.8 (63% (medium)) |
| content.faq | `[{"answer":"Hetzner provides hosting and cloud services including bare-metal dedicated servers, flexible cloud instances, managed server solutions, GPU computing, and file storage. It is indexed under Cloud Infrastructure.","source":"https://www.hetzner.com","question":"What is Hetzner?","confidence":0.6},{"answer":"We have confirmed browser-based access to Hetzner. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.hetzner.com","question":"What platforms does Hetzner support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Hetzner, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.hetzner.com","question":"Can Hetzner be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Hetzner. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Hetzner not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.hetzner.com/legal/privacy-policy/","question":"What security certifications does Hetzner have?","confidence":0.7},{"answer":"Hetzner is available in Germany. Its primary market is Germany. The vendor is headquartered in Germany.","source":"https://www.hetzner.com","question":"Where is Hetzner available?","confidence":0.75}]` | `[{"answer":"A cloud infrastructure provider delivering compute, storage, and managed services with a focus on European data sovereignty, transparent pricing, and 24/7 engineering support. Emphasizes zero-cost egress and predictable, vendor-lock-free pricing starting at €3/month. It is indexed under Cloud Infrastructure.","source":"https://upcloud.com/pricing/","question":"What is UpCloud?","confidence":0.6},{"answer":"UpCloud offers a free tier, so you can start without paying. Paid plans are also available: Essentials, Advanced and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://upcloud.com/pricing/","question":"Is UpCloud free?","confidence":0.6},{"answer":"UpCloud supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://upcloud.com","question":"What platforms does UpCloud support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for UpCloud, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://upcloud.com","question":"Can UpCloud be self-hosted?","confidence":0.6},{"answer":"We have confirmed 5 integrations for UpCloud, including Terraform, OpenTofu, Pulumi, Ansible and Packer. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://upcloud.com","question":"What does UpCloud integrate with?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 and GDPR for UpCloud. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as UpCloud not holding them. Always confirm compliance directly before you rely on it.","source":"https://upcloud.com/compliance-and-security/","question":"What security certifications does UpCloud have?","confidence":0.7},{"answer":"UpCloud is available worldwide. Its primary markets are Finland and the EU. The vendor is headquartered in Finland.","source":"https://upcloud.com","question":"Where is UpCloud available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Hetzner provides hosting and cloud services including bare-metal dedicated servers, flexible cloud instances, managed server solutions, GPU computing, and file storage. | Offers virtual servers, managed databases, Kubernetes clusters, and storage solutions with infrastructure deployed across multiple data centers, prioritizing European regulatory compliance and data protection. |
| features.capabilities | `{"tier":"regional","bare_metal":true,"gpu_instances":true,"regions_count":"3 (Nuremberg and Falkenstein in Germany, Helsinki in Finland)","data_residency":true,"object_storage":true,"managed_kubernetes":true}` | `{"tier":"vps_dev","free_egress":true,"block_storage":true,"gpu_instances":true,"regions_count":"15 data centers in 12 countries","data_residency":true,"object_storage":true,"spot_instances":true,"managed_databases":true,"managed_kubernetes":true,"private_networking":true}` |
| integrations.count | - | 6 |
| integrations.list | - | `[{"name":"Terraform","native":true},{"name":"OpenTofu","native":true},{"name":"Pulumi","native":true},{"name":"Ansible","native":true},{"name":"Packer","native":true},{"name":"WHMCS","native":false},{"name":"Crossplane","native":false}]` |
| market.availability | `{"hqCountry":"DE","primaryMarkets":["DE"],"availabilityScope":"regional","availableCountries":["DE"],"notAvailableCountries":[]}` | `{"hqCountry":"FI","primaryMarkets":["FI","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"subscription","summary":"Monthly billing; cloud resources billed hourly within monthly invoice. No annual or prepaid options. Auto-renews unless cancelled.","currency":"EUR","freeTier":false,"sourceUrl":"https://www.hetzner.com","retrievedAt":"2026-08-14T13:46:56.987Z","billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Essentials","summary":"Standard support tier","features":["24/7 support","Email and live chat support","< 4 hour response time","< 2 hour incident response","Maintenance information","SLA 99.999%","Two-factor authentication","Zero-cost egress"],"description":"Standard support tier with 24/7 availability","contactSales":false},{"free":false,"name":"Advanced","summary":"Priority support tier","features":["24/7 support","Priority support queue","< 1 hour response time","< 30 minute incident response","Status page access","Consumption analytics","SLA 99.999%","Zero-cost egress"],"description":"Priority support with faster response times","contactSales":false},{"free":false,"name":"Enterprise","summary":"Enterprise support tier with dedicated account manager","features":["24/7 support","Dedicated support members","Customer Success Manager","< 10 minute response time","< 5 minute incident response","Status page and direct email","Account audit logs","SLA 99.999%","Zero-cost egress"],"description":"Dedicated support with fastest response times and account management","contactSales":true}],"summary":"From €3/mo. Free 7-day trial with €500 credits. Usage-based billing with no lock-in.","currency":"EUR","freeTier":true,"sourceUrl":"https://upcloud.com/pricing/","retrievedAt":"2026-08-13T22:21:10.794Z","freeTrialDays":7,"billingPeriods":["month"]}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | commercial |
| pricing.price_level | unknown | unknown |
| pricing.transparent | no | yes |
| reliability.sla_pct | - | 99.999 |
| reliability.status_page | yes | yes |
| security.certifications | - | `[{"name":"ISO 27001","status":"active"}]` |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.iso27001 | - | yes |
| security.trust_center | - | https://upcloud.com/compliance-and-security/ |

## Capabilities (Cloud Infrastructure)

| Capability | Hetzner | UpCloud |
|---|:--:|:--:|
| **Core** |  |  |
| Provider tier | Regional / sovereign | VPS / developer |
| **Reach** |  |  |
| Regions / global footprint | 3 (Nuremberg and Falkenstein in Germany, Helsinki in Finland) | 15 data centers in 12 countries |
| **Compute** |  |  |
| Bare-metal servers | ✓ | - |
| GPU / accelerated compute | ✓ | ✓ |
| Spot / preemptible pricing | - | ✓ |
| **Storage** |  |  |
| Object storage | ✓ | ✓ |
| Block storage | - | ✓ |
| **Managed** |  |  |
| Managed Kubernetes | ✓ | ✓ |
| Managed databases | - | ✓ |
| Serverless / FaaS | - | - |
| **Network** |  |  |
| VPC / private networking | - | ✓ |
| **Pricing** |  |  |
| Free / low egress | - | ✓ |
| **Compliance** |  |  |
| Data-residency / sovereign options | ✓ | ✓ |
| **Ecosystem** |  |  |
| Partner marketplace | - | - |

*Source: vioscaleAI. Generated 2026-10-18T23:38:39.892Z. "-" = undocumented, not absent.*