# Grade.us vs Podium

**Leader by vioscaleAI score:** Grade.us

| Attribute | Grade.us | Podium |
|---|---|---|
| **vioscaleAI score** | 48.3 (47% (low)) | 27.7 (54% (medium)) |
| content.faq | `[{"answer":"A cloud-based review management service that streamlines the collection, monitoring, and organization of customer reviews for multiple business locations. The platform can be fully white-labeled and automated to help agencies efficiently manage reviews as a service offering. It is indexed under Reputation Management.","source":"https://grade.us/home/plans/","question":"What is Grade.us?","confidence":0.6},{"answer":"Grade.us is a paid product; published pricing starts at $99 per month. It is sold across 2 plans (Small Business and Agency). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://grade.us/home/plans/","question":"How much does Grade.us cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Grade.us. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://grade.us/home/plans/","question":"What platforms does Grade.us support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Grade.us, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://grade.us/home/plans/","question":"Can Grade.us be self-hosted?","confidence":0.6},{"answer":"We have confirmed 4 integrations for Grade.us, including Google, Facebook, Zapier and WordPress. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://grade.us/home/plans/","question":"What does Grade.us integrate with?","confidence":0.6},{"answer":"Grade.us is available worldwide. Its primary market is the United States.","source":"https://grade.us/home/plans/","question":"Where is Grade.us available?","confidence":0.5}]` | `[{"answer":"An integrated platform that consolidates customer communications across multiple channels (text, phone, email, social media) and uses AI to automate responses, scheduling, and sales workflows for local service businesses. It is indexed under Reputation Management.","source":"https://www.podium.com","question":"What is Podium?","confidence":0.6},{"answer":"Podium does not publish its prices. Pricing is quoted on request, across 2 plans (Base and AI Employee Add-on), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.podium.com/pricing","question":"How much does Podium cost?","confidence":0.6},{"answer":"Podium supports the web and iOS. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.podium.com","question":"What platforms does Podium support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Podium, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.podium.com/pricing","question":"Can Podium be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed HIPAA for Podium. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Podium not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.podium.com/pricing","question":"What security certifications does Podium have?","confidence":0.6},{"answer":"Podium is available in the United States, Canada and Australia. Its primary markets are the United States, Canada and Australia. The vendor is headquartered in the United States.","source":"https://www.podium.com/pricing","question":"Where is Podium available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based review management service that streamlines the collection, monitoring, and organization of customer reviews for multiple business locations. The platform can be fully white-labeled and automated to help agencies efficiently manage reviews as a service offering. | Consolidates all customer conversations from email, text, social media, and reviews into a single inbox interface. Automates review invitations, appointment booking, and follow-up messaging to increase customer conversions. |
| features.capabilities | - | `{"automated_sms_review_solicitation":true,"centralized_review_response_inbox":true}` |
| integrations.count | 4 | 200 |
| integrations.list | `[{"name":"Google"},{"name":"Facebook"},{"name":"Zapier"},{"name":"WordPress"}]` | `[{"name":"Salesforce Field Service"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US","CA","AU"],"availabilityScope":"regional","availableCountries":["US","CA","AU"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Small Business","summary":"$99/month; annual billing saves 20%","features":["Review forms and kiosk mode for collecting customer feedback","Monitoring reviews across major review sites","Email notifications for new reviews","Coordination tools for team responses to reviews","Direct responses to Google and Facebook reviews","Review sentiment analysis and trend reporting","Campaign performance metrics","Scheduled recurring reports"],"components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Agency","summary":"$400+/month for 10+ seats with volume pricing discounts","features":["All Small Business features","API access for custom integrations with CRM and POS systems","SMS review request campaigns","WordPress review monitoring","White-label dashboard with agency branding","Local Client Finder prospect discovery tool","White-label email templates and explainer videos","Embedded review lead generation widget","Zapier automation integration"],"minSeats":10,"components":[{"kind":"fixed","amount":400,"period":"month","currency":"USD"}],"contactSales":true}],"addOns":[{"name":"White Label Premium Dashboard","components":[{"kind":"fixed","amount":440,"period":"year","currency":"USD"}]}],"summary":"From $99/month (Small Business) or $400+/month (Agency at 10+ seats). 14-day free trial with no credit card required.","currency":"USD","freeTier":false,"sourceUrl":"https://grade.us/home/plans/","retrievedAt":"2026-08-20T08:20:50.277Z","freeTrialDays":14,"startingPrice":{"amount":99,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"quote","plans":[{"free":false,"name":"Base","features":["Lead consolidation","Inbox (texts, calls, emails, social)","Reviews","Phones","Payments","Automations"],"description":"Core platform with lead consolidation, communications, and reviews","contactSales":true},{"free":false,"name":"AI Employee Add-on","description":"AI-powered assistant for sales, scheduling, and customer service","contactSales":true}],"summary":"Custom pricing. Contact sales for quotes. AI Employee add-on available.","sourceUrl":"https://www.podium.com/pricing","retrievedAt":"2026-08-19T21:08:05.533Z"}` |
| pricing.free_tier | no | - |
| pricing.model | commercial | quote |
| pricing.price_level | high | unknown |
| pricing.starting_price | `{"amount":99,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| security.hipaa | - | yes |

## Capabilities (Reputation Management)

| Capability | Grade.us | Podium |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Local directory listing address sync API | - | - |
| Centralized review response inbox | - | ✓ |
| Automated SMS review solicitation | - | ✓ |
| AI suggested review replies | - | - |
| Review gating feedback routing | - | - |
| Competitor local ranking analysis | - | - |
| Google business profile API sync | - | - |
| Yelp apple maps facebook local sync | - | - |
| Industry specific CRM point of sale sync | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: vioscaleAI. Generated 2026-10-16T19:27:49.242Z. "-" = undocumented, not absent.*