# GoTo Meeting vs Zoho Meeting

| Attribute | GoTo Meeting | Zoho Meeting |
|---|---|---|
| **vioscaleAI score** | 45.6 (55% (medium)) | 48.9 (52% (medium)) |
| content.faq | `[{"answer":"A cloud phone system combining voice calling, video meetings, team messaging, and customer experience management tools. Offers multiple tier options from basic telephony to AI-powered contact center functionality. It is indexed under Video Conferencing.","source":"https://www.goto.com/pricing/connect","question":"What is GoTo Meeting?","confidence":0.6},{"answer":"GoTo Meeting does not publish its prices. Pricing is quoted on request, across 4 plans (Phone System, Customer Experience (CX), CX Complete and Contact Center), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.goto.com/pricing/connect","question":"How much does GoTo Meeting cost?","confidence":0.6},{"answer":"GoTo Meeting supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.goto.com/pricing/connect","question":"What platforms does GoTo Meeting support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for GoTo Meeting, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.goto.com/pricing/connect","question":"Can GoTo Meeting be self-hosted?","confidence":0.6},{"answer":"We have confirmed 9 integrations for GoTo Meeting, including Slack, Office 365, Google Calendar, Salesforce, Outlook, Chrome, ServiceNow and Zendesk, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.goto.com/pricing/connect","question":"What does GoTo Meeting integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and HIPAA for GoTo Meeting. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as GoTo Meeting not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.goto.com/company/trust","question":"What security certifications does GoTo Meeting have?","confidence":0.7}]` | `[{"answer":"Online meeting software that enables teams to connect and collaborate remotely through video conferencing, screen sharing, and real-time communication. Includes AI-powered meeting assistance and supports hybrid work environments. It is indexed under Video Conferencing.","source":"https://www.zoho.com/meeting/","question":"What is Zoho Meeting?","confidence":0.6},{"answer":"Zoho Meeting offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://www.zoho.com/meeting/","question":"Is Zoho Meeting free?","confidence":0.6},{"answer":"Zoho Meeting supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.zoho.com/meeting/","question":"What platforms does Zoho Meeting support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Zoho Meeting, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.zoho.com/meeting/","question":"Can Zoho Meeting be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for Zoho Meeting, including Slack, Google APIs and YouTube. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.zoho.com/meeting/","question":"What does Zoho Meeting integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Zoho Meeting. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zoho Meeting not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.zoho.com/jp/compliance.html","question":"What security certifications does Zoho Meeting have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud phone system combining voice calling, video meetings, team messaging, and customer experience management tools. Offers multiple tier options from basic telephony to AI-powered contact center functionality. | Online meeting software that enables teams to connect and collaborate remotely through video conferencing, screen sharing, and real-time communication. Includes AI-powered meeting assistance and supports hybrid work environments. |
| features.capabilities | `{"sso_saml":true,"ai_assistant":true,"pstn_dial_in":true,"webinar_mode":true,"breakout_rooms":true,"live_transcription":true}` | `{"soc2":true,"hipaa_available":true}` |
| integrations.count | 2 | 3 |
| integrations.list | `[{"name":"Slack"},{"name":"Office 365"},{"name":"Google Calendar"},{"name":"Salesforce"},{"name":"Outlook"},{"name":"Chrome"},{"name":"ServiceNow","category":"crm"},{"name":"Zendesk","category":"crm"},{"name":"Miro","native":true},{"name":"Microsoft Office 365","native":true,"category":"productivity","direction":"bidirectional"}]` | `[{"name":"Slack"},{"name":"Google APIs"},{"name":"YouTube"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Phone System","description":"Award-winning smart business phone system with cloud-based telephony, video meetings for up to 250 participants, and 24/7 support","contactSales":true},{"free":false,"name":"Customer Experience (CX)","description":"Phone system plus customer experience platform with messaging channels, team inbox, surveys, and integrations with ServiceNow and Zendesk","contactSales":true},{"free":false,"name":"CX Complete","description":"Complete package with AI-powered customer experience tools, advanced analytics, intelligent call routing, webinar capabilities, and 24/7 virtual assistant","contactSales":true},{"free":false,"name":"Contact Center","description":"AI-powered contact center solution providing supervisor insights, agent monitoring, call handling automation, and performance analytics","contactSales":true}],"summary":"Contact sales for custom pricing","freeTier":false,"sourceUrl":"https://www.goto.com/pricing/connect","retrievedAt":"2026-09-06T10:24:22.215Z"}` | `{"type":"subscription","summary":"Subscription model with free tier; annual billing available","freeTier":true,"sourceUrl":"https://www.zoho.com/meeting/","retrievedAt":"2026-08-19T22:21:12.998Z","billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | quote | freemium |
| pricing.price_level | unknown | low |
| pricing.transparent | no | - |
| reliability.sla_pct | 99.999 | - |
| reliability.status_page | yes | - |
| security.certifications | - | `[{"name":"ISO/IEC 27001","status":"active","validUntil":"2028-08-21"},{"name":"ISO/IEC 27701","status":"active","validUntil":"2028-08-21"},{"name":"ISO/IEC 27017","status":"active","validUntil":"2028-08-21"},{"name":"ISO/IEC 27018","status":"active","validUntil":"2028-08-21"},{"name":"ISO 9001","status":"active","validUntil":"2029-02-02"},{"name":"ISO/IEC 20000-1","status":"active","validUntil":"2027-07-29"},{"name":"ISO 22301","status":"active","validUntil":"2026-11-20"},{"name":"SOC 2 Type II","level":"Type II","status":"active"}]` |
| security.gdpr | - | yes |
| security.hipaa | yes | yes |
| security.iso27001 | - | yes |
| security.soc2 | yes | yes |
| security.trust_center | - | https://www.zoho.com/compliance.html |

## Capabilities (Video Conferencing)

| Capability | GoTo Meeting | Zoho Meeting |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Webinar mode | ✓ | - |
| Live transcription | ✓ | - |
| AI assistant | ✓ | - |
| Breakout rooms | ✓ | - |
| Browser join | - | - |
| Pstn dial in | ✓ | - |
| Virtual backgrounds | - | - |
| SSO SAML | ✓ | - |
| HIPAA available | - | ✓ |
| SOC2 | - | ✓ |
| Open source | - | - |

*Source: vioscaleAI. Generated 2026-10-16T12:26:38.557Z. "-" = undocumented, not absent.*