# GoTo Meeting vs Whereby

**Leader by vioscaleAI score:** Whereby

| Attribute | GoTo Meeting | Whereby |
|---|---|---|
| **vioscaleAI score** | 45.6 (55% (medium)) | 85.5 (73% (medium)) |
| content.faq | `[{"answer":"A cloud phone system combining voice calling, video meetings, team messaging, and customer experience management tools. Offers multiple tier options from basic telephony to AI-powered contact center functionality. It is indexed under Video Conferencing.","source":"https://www.goto.com/pricing/connect","question":"What is GoTo Meeting?","confidence":0.6},{"answer":"GoTo Meeting does not publish its prices. Pricing is quoted on request, across 4 plans (Phone System, Customer Experience (CX), CX Complete and Contact Center), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.goto.com/pricing/connect","question":"How much does GoTo Meeting cost?","confidence":0.6},{"answer":"GoTo Meeting supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.goto.com/pricing/connect","question":"What platforms does GoTo Meeting support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for GoTo Meeting, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.goto.com/pricing/connect","question":"Can GoTo Meeting be self-hosted?","confidence":0.6},{"answer":"We have confirmed 9 integrations for GoTo Meeting, including Slack, Office 365, Google Calendar, Salesforce, Outlook, Chrome, ServiceNow and Zendesk, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.goto.com/pricing/connect","question":"What does GoTo Meeting integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and HIPAA for GoTo Meeting. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as GoTo Meeting not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.goto.com/company/trust","question":"What security certifications does GoTo Meeting have?","confidence":0.7}]` | `[{"answer":"A cloud-based video meeting service that enables entire companies to connect with unlimited user accounts per subscription, includes meeting recording and customized branding, and supports groups up to 50 people with upgradeable capacity. It is indexed under Collaboration Software.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"What is Whereby?","confidence":0.6},{"answer":"Whereby offers a free tier, so you can start without paying. Paid plans start at $14.99 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"Is Whereby free?","confidence":0.6},{"answer":"Whereby supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"What platforms does Whereby support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Whereby, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"Can Whereby be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Whereby, including Google Calendar, Microsoft Outlook, Google Docs, Trello, YouTube, Slack and Chrome. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://whereby.com/blog/why-new-pricing-might-not-hang-around-for-long/","question":"What does Whereby integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Whereby. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Whereby not holding them. Always confirm compliance directly before you rely on it.","source":"https://whereby.com/information/security/","question":"What security certifications does Whereby have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud phone system combining voice calling, video meetings, team messaging, and customer experience management tools. Offers multiple tier options from basic telephony to AI-powered contact center functionality. | A privacy-first video conferencing API built in Europe, offering reliable video calls for teams and platforms with flexible pay-per-use billing. |
| features.capabilities | `{"sso_saml":true,"ai_assistant":true,"pstn_dial_in":true,"webinar_mode":true,"breakout_rooms":true,"live_transcription":true}` | `{"soc2":true,"hosting":"cloud","free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"open_source":true,"ai_assistant":true,"browser_join":true,"breakout_rooms":true,"e2e_encryption":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":false,"hipaa_available":true,"max_participants":"200","live_transcription":true,"compliance_controls":true,"virtual_backgrounds":true,"guest_external_access":true,"recording_transcription":"recording"}` |
| integrations.count | 2 | 5 |
| integrations.list | `[{"name":"Slack"},{"name":"Office 365"},{"name":"Google Calendar"},{"name":"Salesforce"},{"name":"Outlook"},{"name":"Chrome"},{"name":"ServiceNow","category":"crm"},{"name":"Zendesk","category":"crm"},{"name":"Miro","native":true},{"name":"Microsoft Office 365","native":true,"category":"productivity","direction":"bidirectional"}]` | `[{"name":"Google Calendar"},{"name":"Microsoft Outlook"},{"name":"Google Docs"},{"name":"Trello"},{"name":"YouTube"},{"name":"Slack"},{"name":"Chrome"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Phone System","description":"Award-winning smart business phone system with cloud-based telephony, video meetings for up to 250 participants, and 24/7 support","contactSales":true},{"free":false,"name":"Customer Experience (CX)","description":"Phone system plus customer experience platform with messaging channels, team inbox, surveys, and integrations with ServiceNow and Zendesk","contactSales":true},{"free":false,"name":"CX Complete","description":"Complete package with AI-powered customer experience tools, advanced analytics, intelligent call routing, webinar capabilities, and 24/7 virtual assistant","contactSales":true},{"free":false,"name":"Contact Center","description":"AI-powered contact center solution providing supervisor insights, agent monitoring, call handling automation, and performance analytics","contactSales":true}],"summary":"Contact sales for custom pricing","freeTier":false,"sourceUrl":"https://www.goto.com/pricing/connect","retrievedAt":"2026-09-06T10:24:22.215Z"}` | `{"type":"usage","plans":[{"free":true,"name":"Test","summary":"Free with 2,000 participant minutes per month","features":["Up to 2,000 participant minutes per month","Developer community","Email support","Limited white labelling"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"participant_minutes":"2,000/mo"}},{"free":false,"name":"Build","summary":"$9.99/month plus $0.004 per participant minute","features":["2,000 included participant minutes per month","Additional participant minutes at $0.004 each","Session transcriptions from $0.0065 per unmuted participant minute","Custom branding","Cloud recording at $0.01 per minute","Live captions","Recording transcriptions at $0.024 per minute","Included monthly storage","Additional storage at $0.0015 per GB per day","Insights suite (analytics)","Breakout groups","Screensharing","Chat","Waiting rooms","Background effects","Remove Whereby branding","File sharing","Developer community","Email support (1 business day response)"],"components":[{"kind":"fixed","amount":9.99,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"participant_minute"},"kind":"metered","amount":0.004,"currency":"USD"}],"contactSales":false,"includedLimits":{"participant_minutes":"2,000/mo"}},{"free":false,"name":"Enterprise","summary":"Custom pricing tailored for enterprise needs","features":["Volume discounts","Early access to new features","Implementation support","Technical Success Manager","HIPAA compliance included","Slack channel support"],"contactSales":true}],"addOns":[{"name":"HIPAA Compliance","components":[{"kind":"fixed","amount":16.99,"period":"month","currency":"USD"}]},{"name":"Technical Onboarding","components":[{"kind":"fixed","amount":16.99,"period":"month","currency":"USD"}]}],"summary":"Free tier with 2,000 participant minutes per month, or $9.99/month plus usage fees","currency":"USD","freeTier":true,"sourceUrl":"https://whereby.com/information/embedded/pricing","retrievedAt":"2026-10-05T12:43:25.779Z","startingPrice":{"amount":9.99,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | no | yes |
| pricing.model | quote | freemium |
| pricing.price_level | unknown | low |
| pricing.starting_price | - | `{"amount":9.99,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.999 | 99.9 |
| reliability.status_page | yes | yes |
| security.certifications | - | `[{"name":"ISO 27001","status":"active"}]` |
| security.disclosure_policy | - | yes |
| security.gdpr | - | yes |
| security.hipaa | yes | yes |
| security.iso27001 | - | yes |
| security.pci | - | yes |
| security.soc2 | yes | yes |
| security.trust_center | - | https://whereby.com/information/security/vdp/hof/ |

## Capabilities (Video Conferencing)

| Capability | GoTo Meeting | Whereby |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Webinar mode | ✓ | - |
| Live transcription | ✓ | ✓ |
| AI assistant | ✓ | ✓ |
| Breakout rooms | ✓ | ✓ |
| Browser join | - | ✓ |
| Pstn dial in | ✓ | - |
| Virtual backgrounds | - | ✓ |
| SSO SAML | ✓ | - |
| HIPAA available | - | ✓ |
| SOC2 | - | ✓ |
| Open source | - | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T12:26:46.588Z. "-" = undocumented, not absent.*