# GoTo Meeting vs Jitsi Meet

**Leader by vioscaleAI score:** Jitsi Meet

| Attribute | GoTo Meeting | Jitsi Meet |
|---|---|---|
| **vioscaleAI score** | 45.6 (55% (medium)) | 65.4 (38% (low)) |
| content.faq | `[{"answer":"A cloud phone system combining voice calling, video meetings, team messaging, and customer experience management tools. Offers multiple tier options from basic telephony to AI-powered contact center functionality. It is indexed under Video Conferencing.","source":"https://www.goto.com/pricing/connect","question":"What is GoTo Meeting?","confidence":0.6},{"answer":"GoTo Meeting does not publish its prices. Pricing is quoted on request, across 4 plans (Phone System, Customer Experience (CX), CX Complete and Contact Center), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.goto.com/pricing/connect","question":"How much does GoTo Meeting cost?","confidence":0.6},{"answer":"GoTo Meeting supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.goto.com/pricing/connect","question":"What platforms does GoTo Meeting support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for GoTo Meeting, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.goto.com/pricing/connect","question":"Can GoTo Meeting be self-hosted?","confidence":0.6},{"answer":"We have confirmed 9 integrations for GoTo Meeting, including Slack, Office 365, Google Calendar, Salesforce, Outlook, Chrome, ServiceNow and Zendesk, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.goto.com/pricing/connect","question":"What does GoTo Meeting integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and HIPAA for GoTo Meeting. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as GoTo Meeting not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.goto.com/company/trust","question":"What security certifications does GoTo Meeting have?","confidence":0.7}]` | `[{"answer":"A video conferencing platform offering both cloud-hosted and self-deployable options, with built-in end-to-end encryption, transcription services, and support for dial-in access. It is indexed under Collaboration Software.","source":"https://jitsi.org","question":"What is Jitsi Meet?","confidence":0.6},{"answer":"Jitsi Meet offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.","source":"https://jitsi.org","question":"Is Jitsi Meet free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Jitsi Meet. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://jitsi.org","question":"What platforms does Jitsi Meet support?","confidence":0.6},{"answer":"Yes. Jitsi Meet can be deployed cloud / SaaS, on-premise and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://jitsi.org","question":"Can Jitsi Meet be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for Jitsi Meet, including YouTube, SIP and OpenAI. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://jitsi.org","question":"What does Jitsi Meet integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Jitsi Meet. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Jitsi Meet not holding them. Always confirm compliance directly before you rely on it.","source":"https://jitsi.org/blog/trust-but-verify-introducing-user-verification/","question":"What security certifications does Jitsi Meet have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | A cloud phone system combining voice calling, video meetings, team messaging, and customer experience management tools. Offers multiple tier options from basic telephony to AI-powered contact center functionality. | A video conferencing system available as both a hosted cloud service and via Docker for self-deployment. It provides programmatic integration through JavaScript APIs and includes transcription capabilities. |
| features.capabilities | `{"sso_saml":true,"ai_assistant":true,"pstn_dial_in":true,"webinar_mode":true,"breakout_rooms":true,"live_transcription":true}` | `{"hosting":"both","free_tier":true,"api_access":true,"open_source":true,"browser_join":true,"pstn_dial_in":true,"e2e_encryption":true,"video_meetings":true,"live_transcription":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` |
| integrations.count | 2 | 3 |
| integrations.list | `[{"name":"Slack"},{"name":"Office 365"},{"name":"Google Calendar"},{"name":"Salesforce"},{"name":"Outlook"},{"name":"Chrome"},{"name":"ServiceNow","category":"crm"},{"name":"Zendesk","category":"crm"},{"name":"Miro","native":true},{"name":"Microsoft Office 365","native":true,"category":"productivity","direction":"bidirectional"}]` | `[{"name":"YouTube"},{"name":"SIP"},{"name":"OpenAI","native":false,"category":"transcription","direction":"outbound"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` | `{"web":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Phone System","description":"Award-winning smart business phone system with cloud-based telephony, video meetings for up to 250 participants, and 24/7 support","contactSales":true},{"free":false,"name":"Customer Experience (CX)","description":"Phone system plus customer experience platform with messaging channels, team inbox, surveys, and integrations with ServiceNow and Zendesk","contactSales":true},{"free":false,"name":"CX Complete","description":"Complete package with AI-powered customer experience tools, advanced analytics, intelligent call routing, webinar capabilities, and 24/7 virtual assistant","contactSales":true},{"free":false,"name":"Contact Center","description":"AI-powered contact center solution providing supervisor insights, agent monitoring, call handling automation, and performance analytics","contactSales":true}],"summary":"Contact sales for custom pricing","freeTier":false,"sourceUrl":"https://www.goto.com/pricing/connect","retrievedAt":"2026-09-06T10:24:22.215Z"}` | `{"type":"free","plans":[{"free":true,"name":"Jitsi Meet","summary":"Free forever","features":["End-to-end encryption","Video meetings","Browser access","Mobile apps","Transcription","PSTN/SIP dial-in","Public API access","Open source"],"description":"Free video conferencing with all features included","contactSales":false}],"summary":"Completely free","freeTier":true,"sourceUrl":"https://jitsi.org","retrievedAt":"2026-09-06T16:27:16.893Z"}` |
| pricing.free_tier | no | yes |
| pricing.model | quote | free |
| pricing.price_level | unknown | free |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.999 | - |
| reliability.status_page | yes | - |
| security.gdpr | - | yes |
| security.hipaa | yes | - |
| security.soc2 | yes | - |
| security.trust_center | - | https://jitsi.org/blog/trust-but-verify-introducing-user-verification/ |

## Capabilities (Video Conferencing)

| Capability | GoTo Meeting | Jitsi Meet |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Webinar mode | ✓ | - |
| Live transcription | ✓ | ✓ |
| AI assistant | ✓ | - |
| Breakout rooms | ✓ | - |
| Browser join | - | ✓ |
| Pstn dial in | ✓ | ✓ |
| Virtual backgrounds | - | - |
| SSO SAML | ✓ | - |
| HIPAA available | - | - |
| SOC2 | - | - |
| Open source | - | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T12:26:42.150Z. "-" = undocumented, not absent.*