# GetWell vs Phreesia

**Leader by vioscaleAI score:** Phreesia

| Attribute | GetWell | Phreesia |
|---|---|---|
| **vioscaleAI score** | 52.4 (8% (low)) | 63.6 (54% (medium)) |
| content.faq | - | `[{"answer":"A cloud-based system that automates patient registration, eligibility verification, payment collection, and multi-channel communications for healthcare practices, specialty groups, and health systems. It is indexed under Healthcare Software.","source":"https://www.phreesia.com/pricing/","question":"What is Phreesia?","confidence":0.6},{"answer":"Phreesia does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.phreesia.com/pricing/","question":"How much does Phreesia cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Phreesia. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.phreesia.com/pricing/","question":"What platforms does Phreesia support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Phreesia, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.phreesia.com/pricing/","question":"Can Phreesia be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for Phreesia, including Zoom, Allscripts and eClinicalWorks. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.phreesia.com/pricing/","question":"What does Phreesia integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and HIPAA for Phreesia. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Phreesia not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.phreesia.com/news/phreesia-achieves-hitrust-csf-certification-enhanced-security-compliance/","question":"What security certifications does Phreesia have?","confidence":0.7},{"answer":"Phreesia is available in the United States.","source":"https://www.phreesia.com/pricing/","question":"Where is Phreesia available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A comprehensive digital solution that supports healthcare organizations in engaging patients and members throughout their healthcare journey, from hospital admission through community care, across web and mobile channels. | A digital platform for managing patient registration, scheduling, payments, and communications in healthcare practices and health systems. It uses AI-enabled workflows to automate administrative tasks and improve collections. |
| features.capabilities | `{"deployment_model":"cloud_web_app"}` | `{"hipaa":true,"hitrust":true,"deployment":"cloud","care_setting":"cross","product_type":"practice_mgmt","soc2_type_ii":true,"pricing_model":"quote","revenue_cycle":true,"patient_portal":true,"target_segment":"clinic","deployment_model":"cloud_web_app","telehealth_builtin":true,"hl7_fhir_bi_directional_ehr_sync":true,"secure_two_way_sms_text_messaging":true,"hipaa_baas_business_associate_agreement":true,"automated_sms_email_appointment_reminders":true,"digital_pre_visit_intake_forms_and_consents":true,"targeted_patient_health_campaign_broadcasts":true,"automated_post_visit_satisfaction_surveys_nps":true,"patient_statement_generation_and_portal_payments":true}` |
| integrations.count | 500 | 2 |
| integrations.list | - | `[{"name":"Zoom"},{"name":"Allscripts"},{"name":"Allscripts Practice Management"},{"name":"Allscripts TouchWorks"},{"name":"Allscripts Professional EHR"},{"name":"eClinicalWorks"},{"name":"MEDITECH","native":true,"category":"ehr","direction":"bidirectional"},{"name":"Oracle Health","native":true,"category":"ehr","direction":"bidirectional"}]` |
| market.availability | - | `{"primaryMarkets":[],"availabilityScope":"regional","availableCountries":["US"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | - | `{"type":"quote","summary":"Free full access through December 31, 2026. Custom subscription quotes based on organization size and workflows begin January 1, 2027.","freeTier":true,"sourceUrl":"https://www.phreesia.com/pricing/","retrievedAt":"2026-09-08T17:28:41.755Z"}` |
| pricing.free_tier | - | yes |
| pricing.model | commercial | quote |
| pricing.price_level | - | low |
| pricing.transparent | - | yes |
| security.certifications | `[{"name":"SOC 2","status":"active"},{"name":"HITRUST","status":"active"},{"name":"FedRAMP Moderate","level":"Moderate","status":"active"}]` | `[{"name":"HITRUST CSF Certification","level":"CSF","status":"active","auditor":"Health Information Trust (HITRUST) Alliance"}]` |
| security.fedramp | yes | - |
| security.hipaa | - | yes |
| security.pci | - | yes |
| security.soc2 | yes | yes |
| security.trust_center | https://www.getwellnetwork.com/privacy-policy/ | https://www.phreesia.com/blog-why-paper-workflows-cost-time-and-compliance/ |

## Capabilities (Patient Engagement)

| Capability | GetWell | Phreesia |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Cloud web app | Cloud web app |
| Digital pre visit intake forms and consents | - | ✓ |
| Secure two way SMS text messaging | - | ✓ |
| HL7 FHIR BI directional EHR sync | - | ✓ |
| Automated post visit satisfaction surveys nps | - | ✓ |
| Targeted patient health campaign broadcasts | - | ✓ |
| Automated SMS email appointment reminders | - | ✓ |
| Secure PDF medical document sharing | - | - |
| Patient statement generation and portal payments | - | ✓ |
| HIPAA baas business associate agreement | - | ✓ |
| SOC2 type ii | - | ✓ |
| ISO 27001 | - | - |
| Pricing model | - | quote |

*Source: vioscaleAI. Generated 2026-10-16T20:10:41.778Z. "-" = undocumented, not absent.*