# Gather vs RingCentral

**Leader by vioscaleAI score:** RingCentral

| Attribute | Gather | RingCentral |
|---|---|---|
| **vioscaleAI score** | 67.6 (73% (medium)) | 75.8 (72% (medium)) |
| content.faq | `[{"answer":"Gather provides a web-based workspace for distributed teams to collaborate in real time through video, chat, and spontaneous interactions, with customizable virtual office environments and built-in meeting tools. It is indexed under Collaboration Software.","source":"https://www.gather.town/pricing","question":"What is Gather?","confidence":0.6},{"answer":"Gather is a paid product; published pricing starts at $12 per user per month. It is sold across 2 plans (Essential Plan and Custom Plan). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.gather.town/pricing","question":"How much does Gather cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Gather. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.gather.town/pricing","question":"What platforms does Gather support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Gather, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.gather.town/pricing","question":"Can Gather be self-hosted?","confidence":0.6},{"answer":"We have confirmed 5 integrations for Gather, including Google Calendar, GitHub, Spotify, Google Chrome Extension and Outlook (planned). This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.gather.town/pricing","question":"What does Gather integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Gather. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Gather not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.gather.town/ja/security","question":"What security certifications does Gather have?","confidence":0.7},{"answer":"Gather is available worldwide. Its primary markets are the United States, the EU, the United Kingdom and Japan. The vendor is headquartered in the United States.","source":"https://www.gather.town/pricing","question":"Where is Gather available?","confidence":0.75}]` | `[{"answer":"A cloud-based solution combining phone, messaging, video meetings, and intelligent contact center tools to automate and manage customer interactions and internal team communications. It is indexed under Collaboration Software.","source":"https://www.ringcentral.com/au/en/pricing/contact-center.html","question":"What is RingCentral?","confidence":0.6},{"answer":"RingCentral offers a free tier, so you can start without paying. Paid plans start at $20 per user per month. Pricing changes often, so verify at source before relying on it.","source":"https://www.ringcentral.com","question":"Is RingCentral free?","confidence":0.6},{"answer":"RingCentral supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.ringcentral.com/au/en/pricing/contact-center.html","question":"What platforms does RingCentral support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for RingCentral, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.ringcentral.com/au/en/pricing/contact-center.html","question":"Can RingCentral be self-hosted?","confidence":0.6},{"answer":"We have confirmed 11 integrations for RingCentral, including Salesforce, HubSpot, Zendesk, Microsoft Teams, Google Workspace, Bullhorn, Netsuite and ServiceNow, plus 3 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.ringcentral.com/au/en/pricing/contact-center.html","question":"What does RingCentral integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001 and GDPR for RingCentral. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as RingCentral not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.ringcentral.com/ie/en/legal/trust-center/security/agreements.html","question":"What security certifications does RingCentral have?","confidence":0.7},{"answer":"RingCentral is available worldwide. Its primary markets are the United States, Canada, Australia, the United Kingdom, Germany and France.","source":"https://www.ringcentral.com/au/en/pricing/contact-center.html","question":"Where is RingCentral available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A web-based platform that enables remote teams to interact, meet, and work together as if co-located, without constant formal meeting scheduling. Users can see colleague availability, initiate instant conversations, and customize their shared digital workspace. | A communication platform enabling businesses to automate and analyze customer interactions through AI-powered voice, messaging, and video capabilities. It helps organizations manage communications, improve customer satisfaction, and gain insights from customer interactions at scale. |
| features.capabilities | `{"hosting":"cloud","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"e2e_encryption":false,"screen_sharing":true,"video_meetings":true,"app_marketplace":false,"deployment_model":"cloud_web_app","max_participants":"hundreds","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` | `{"hosting":"cloud","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":true,"max_participants":"up to 300 participants","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording_ai_notes"}` |
| integrations.count | 4 | 500 |
| integrations.list | `[{"name":"Google Calendar"},{"name":"GitHub"},{"name":"Spotify"},{"name":"Google Chrome Extension"},{"name":"Outlook (planned)"},{"name":"Google Chrome"},{"name":"Outlook"}]` | `[{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Zendesk"},{"name":"Microsoft Teams"},{"name":"Google Workspace"},{"name":"Bullhorn"},{"name":"Netsuite"},{"name":"ServiceNow"},{"name":"Sugar CRM"},{"name":"Dynamics"},{"name":"Microsoft 365","native":true,"category":"productivity"},{"name":"ChatGPT"},{"name":"Claude"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US","EU","GB","JP"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","CA","AU","GB","DE","FR","IT","ES","PT","SG"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Essential Plan","summary":"$12/member/month (or $9.60/member/month when billed annually with -20% discount)","features":["Unlimited audio & video calls","Unlimited chat messages","Meeting recordings","AI meeting notes and transcriptions","Google Calendar sync","Screen sharing","Permanent chat with private/public channels and DMs","Host guests","GitHub & Spotify integrations","Full workspace customization","Interactive whiteboards","Mini mode","Presence indicators and status management"],"components":[{"kind":"per_unit","unit":"member","amount":12,"period":"month","currency":"USD"}],"description":"All Gather features included","contactSales":false},{"free":false,"name":"Custom Plan","summary":"Contact for custom quote","features":["All Essential Plan features","Custom pricing","Custom onboarding","Custom, larger offices","Hybrid solutions","Single Sign-On","Extended trial","Regional pricing"],"description":"All Essential features plus customization for large teams","contactSales":true}],"summary":"From $12/member/month. Free 30-day trial. Custom plans available.","currency":"USD","freeTier":true,"sourceUrl":"https://www.gather.town/pricing","retrievedAt":"2026-10-06T10:07:25.447Z","freeTrialDays":30,"startingPrice":{"unit":"member","amount":12,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Core","summary":"$20/user/month (billed annually)","features":["Unlimited domestic calling","On-demand call recording","100 toll-free minutes","25 SMS per user per month","HD meetings (200 participants)","AI Receptionist add-on","AI Virtual Assistant","Captions & transcriptions","Notes & summaries"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":20,"period":"month","currency":"USD"}],"description":"Unify calls, meetings, and chat in an all-in-one, professional app","contactSales":false,"includedLimits":{"sms_per_user":"25/month","toll_free_minutes":"100","meeting_participants":"200"}},{"free":false,"name":"Advanced","summary":"$25/user/month (billed annually)","features":["Everything in Core","CRM integrations","Connect multiple sites","Core reporting and insights","1000 toll-free minutes","100 SMS per user per month","AI Receptionist add-on","AI Virtual Assistant","AI Writer","Captions & transcriptions","Notes & summaries"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":25,"period":"month","currency":"USD"}],"description":"Connect teams across locations and improve customer engagement","contactSales":false,"includedLimits":{"sms_per_user":"100/month","toll_free_minutes":"1000"}},{"free":false,"name":"Ultra","summary":"$35/user/month (billed annually)","features":["Everything in Advanced","10000 toll-free minutes","200 SMS per user per month","RingCentral Webinar","Historical and real-time insights","Unlimited storage","Device analytics & alerts","All AI Virtual Assistant features"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":35,"period":"month","currency":"USD"}],"description":"Engage audiences at scale, backed by deep business insights","contactSales":false,"includedLimits":{"sms_per_user":"200/month","toll_free_minutes":"10000"}},{"free":false,"name":"Customer Engagement Bundle","summary":"Custom pricing","features":["Everything in Ultra","Business SMS Booster","Call Queues Booster"],"description":"Orchestrate faster, consistent service with connected voice & SMS","contactSales":true}],"addOns":[{"name":"AI Receptionist (AIR)"}],"summary":"From $20/user/month (billed annually). Free trial available.","currency":"USD","freeTier":false,"sourceUrl":"https://www.ringcentral.com","retrievedAt":"2026-08-03T14:28:56.383Z","startingPrice":{"amount":20,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.starting_price | `{"amount":12,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| reliability.sla_pct | - | 99.999 |
| reliability.status_page | yes | yes |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"}]` | - |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.iso27001 | - | yes |
| security.soc2 | yes | yes |
| security.trust_center | https://www.gather.town/pt/security | - |

## Capabilities (Collaboration Software)

| Capability | Gather | RingCentral |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | ✓ | ✓ |
| Whiteboard | ✓ | - |
| **Meetings** |  |  |
| Screen sharing | ✓ | ✓ |
| Recording / transcription | Recording + AI notes | Recording + AI notes |
| **Security** |  |  |
| End-to-end encryption | ✗ | - |
| SSO / SCIM | ✓ | ✓ |
| **Access** |  |  |
| Guest / external access | ✓ | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |
| **Scale** |  |  |
| Max participants | hundreds | up to 300 participants |
| **Ecosystem** |  |  |
| App marketplace | ✗ | ✓ |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-10-16T18:59:06.797Z. "-" = undocumented, not absent.*