# Frill vs Qualtrics

**Leader by vioscaleAI score:** Frill

| Attribute | Frill | Qualtrics |
|---|---|---|
| **vioscaleAI score** | 56.9 (52% (medium)) | 47.4 (3% (low)) |
| content.faq | `[{"answer":"Frill consolidates product communication by combining release notes, user feedback collection through surveys, and public roadmap sharing in a single workspace. It helps teams streamline how they document updates and maintain visibility with users. It is indexed under Customer Feedback.","source":"https://frill.co","question":"What is Frill?","confidence":0.6},{"answer":"Frill is a paid product; published pricing starts at $25 per month. It is sold across 4 plans (Startup, Business, Growth and Enterprise). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://frill.co/pricing","question":"How much does Frill cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Frill. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://frill.co/pricing","question":"What platforms does Frill support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Frill, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://frill.co/pricing","question":"Can Frill be self-hosted?","confidence":0.6},{"answer":"We have confirmed 9 integrations for Frill, including Slack, Zendesk, Intercom, Help Scout, Claude, ChatGPT, Cursor and Okta, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://frill.co/pricing","question":"What does Frill integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Frill. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Frill not holding them. Always confirm compliance directly before you rely on it.","source":"https://frill.co/pricing","question":"What security certifications does Frill have?","confidence":0.6},{"answer":"Frill is available in the United States and the United Kingdom. Its primary markets are the United States and the United Kingdom.","source":"https://frill.co","question":"Where is Frill available?","confidence":0.75}]` | `[{"answer":"Qualtrics provides experience management software that gathers customer and employee insights across multiple channels and automates actions based on those insights. It helps organizations understand satisfaction drivers, predict customer churn, and optimize experiences across various business functions. It is indexed under Customer Feedback.","source":"https://www.qualtrics.com/articles/strategy-research/van-westendorp-pricing-studies-explained/","question":"What is Qualtrics?","confidence":0.6},{"answer":"We have confirmed browser-based access to Qualtrics. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.qualtrics.com/articles/strategy-research/van-westendorp-pricing-studies-explained/","question":"What platforms does Qualtrics support?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Qualtrics, including SAP Service Cloud, SAP Sales Cloud, Canvas LMS, Tango Card, Awardco, XM Institute NPS and CAHPS. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.qualtrics.com/articles/strategy-research/van-westendorp-pricing-studies-explained/","question":"What does Qualtrics integrate with?","confidence":0.6}]` |
| deployment.options | `{"cloud":true}` | - |
| description.long | An integrated customer feedback management system that enables product teams to collect feedback through surveys, manage feature ideas and prioritization, publish public roadmaps, and coordinate announcements—all embedded directly within the product interface. | An AI-powered experience management platform that combines historical experience data with machine learning to help organizations understand customer needs and make faster, more intelligent decisions across channels. |
| features.capabilities | `{"public_roadmap":true,"chat_integration":true,"in_app_microsurvey":true,"embedded_web_widget":true,"nps_csat_ces_tracking":true,"engineering_ticket_sync":true}` | - |
| integrations.count | 6 | 7 |
| integrations.list | `[{"name":"Slack"},{"name":"Zendesk"},{"name":"Intercom"},{"name":"Help Scout"},{"name":"Claude"},{"name":"ChatGPT"},{"name":"Cursor"},{"name":"Okta"},{"name":"Microsoft Entra ID"}]` | `[{"name":"SAP Service Cloud"},{"name":"SAP Sales Cloud"},{"name":"Canvas LMS"},{"name":"Tango Card"},{"name":"Awardco"},{"name":"XM Institute NPS"},{"name":"CAHPS"}]` |
| market.availability | `{"primaryMarkets":["US","GB"],"availabilityScope":"global","availableCountries":["US","GB"],"notAvailableCountries":[]}` | - |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Startup","summary":"$25/month","features":["50 ideas","1 survey","unlimited teammates"],"components":[{"kind":"fixed","amount":25,"period":"month","currency":null}],"contactSales":false,"includedLimits":{"ideas":"50","surveys":"1"}},{"free":false,"name":"Business","summary":"$49/month","components":[{"kind":"fixed","amount":49,"period":"month","currency":null}],"contactSales":false},{"free":false,"name":"Growth","summary":"$149/month","components":[{"kind":"fixed","amount":149,"period":"month","currency":null}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"$349/month","features":["SOC2 compliance","audit logs","IP whitelisting","dedicated hosting","dedicated support"],"components":[{"kind":"fixed","amount":349,"period":"month","currency":null}],"contactSales":true}],"addOns":[{"name":"Privacy Features"},{"name":"Surveys"},{"name":"White Labeling"}],"summary":"From $25/month. 14-day free trial.","freeTier":false,"sourceUrl":"https://frill.co/pricing","retrievedAt":"2026-08-18T21:40:48.140Z","freeTrialDays":14,"startingPrice":{"amount":25,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | - |
| pricing.free_tier | no | - |
| pricing.model | commercial | commercial |
| pricing.price_level | mid | - |
| pricing.starting_price | `{"amount":25,"currency":"USD"}` | - |
| pricing.transparent | yes | - |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | - |
| security.soc2 | yes | - |

## Capabilities (Customer Feedback)

| Capability | Frill | Qualtrics |
|---|:--:|:--:|
| **Capabilities** |  |  |
| In app microsurvey | ✓ | - |
| Embedded web widget | ✓ | - |
| Mobile SDK | - | - |
| Public upvote board | - | - |
| Public roadmap | ✓ | - |
| Review aggregation | - | - |
| Sentiment text analytics | - | - |
| Nps csat ces tracking | ✓ | - |
| CRM integration | - | - |
| Engineering ticket sync | ✓ | - |
| Chat integration | ✓ | - |
| SOC2 type ii | - | - |
| Self host option | - | - |

*Source: vioscaleAI. Generated 2026-10-16T20:59:27.742Z. "-" = undocumented, not absent.*