# Followup CRM vs MarketSharp

| Attribute | Followup CRM | MarketSharp |
|---|---|---|
| **vioscaleAI score** | 43.6 (73% (medium)) | 43.5 (60% (medium)) |
| content.faq | `[{"answer":"A cloud-based CRM designed for construction teams that automates bid tracking, lead management, and customer communication using AI, helping contractors eliminate spreadsheet-based workflows and improve sales efficiency. It is indexed under Contractor CRM.","source":"https://www.followupcrm.com/pricing","question":"What is Followup CRM?","confidence":0.6},{"answer":"Followup CRM is a paid product; published pricing starts at $99 per user per month. It is sold across 3 plans (Starter, Professional and Enterprise). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.followupcrm.com/pricing","question":"How much does Followup CRM cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Followup CRM. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.followupcrm.com/pricing","question":"What platforms does Followup CRM support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Followup CRM, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.followupcrm.com/pricing","question":"Can Followup CRM be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Followup CRM. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Followup CRM not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.followupcrm.com/security","question":"What security certifications does Followup CRM have?","confidence":0.7},{"answer":"Followup CRM is available worldwide. Its primary market is the United States.","source":"https://www.followupcrm.com/pricing","question":"Where is Followup CRM available?","confidence":0.5}]` | - |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A customer relationship management system for construction companies that tracks customer interactions, leads, bids, and proposals while integrating with back-end business operations to streamline quoting, forecasting, and sales execution. | An industry-specific CRM system that combines sales management, project workflow automation, lead generation, and financial tools. It provides contractors with mobile access, real-time dashboards, automated marketing campaigns, document and contract management, and tools to track project profitability and repeat business. |
| features.capabilities | `{"soc2_type_ii":false,"drag_and_drop_sales_pipeline_kanban":true,"good_better_best_proposal_templates":true,"automated_email_sms_followup_drip_campaigns":true}` | `{"digital_contract_e_signature":true,"sales_rep_commission_tracking":true,"job_site_photo_and_document_storage":true,"automated_email_sms_followup_drip_campaigns":true}` |
| integrations.count | 1 | 2 |
| integrations.list | `[{"name":"Foundation Software"},{"name":"Outlook"},{"name":"Sage 300 CRE","native":true,"category":"erp","direction":"bidirectional"}]` | `[{"name":"Five9"},{"name":"PaySimple"},{"name":"SPOTIO","native":true,"category":"sales"},{"name":"QuickBooks","native":true,"category":"accounting","direction":"bidirectional"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$99/user/mo (5-user minimum), save 20% with annual prepayment ($119 monthly rate)","features":["Up to 3 teams","Proposals","20 automations","5 dashboards","2-factor authentication"],"minSeats":5,"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":99,"period":"month","currency":"USD"}],"description":"For specialty subs and small teams getting organized for the first time","contactSales":false},{"free":false,"name":"Professional","summary":"$149/user/mo, save 20% with annual prepayment ($179 monthly rate)","features":["Everything in Starter","Unlimited teams","Unlimited automations","20 dashboards","Single sign-on (SSO)"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":149,"period":"month","currency":"USD"}],"description":"For growing contractors running real volume across a full sales team","contactSales":false},{"free":false,"name":"Enterprise","summary":"$4,000/mo platform fee + $125/user/mo","features":["Everything in Professional","Multi-entity support","Unlimited teams & locations","Unlimited dashboards","Enterprise SSO","Multi-entity reporting"],"components":[{"kind":"fixed","amount":4000,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":125,"period":"month","currency":"USD"}],"description":"For large firms with multiple entities, locations, and advanced security","contactSales":true}],"addOns":[{"name":"Launch Plan – Starter","components":[{"kind":"one_time","amount":2500,"currency":"USD"}]},{"name":"Launch Plan – Professional","components":[{"kind":"one_time","amount":5000,"currency":"USD"}]},{"name":"Launch Plan – Enterprise","components":[{"kind":"one_time","amount":10000,"currency":"USD"}]}],"summary":"From $99/user/mo (Starter, min 5 users) to custom Enterprise pricing. 20% discount for annual payment.","currency":"USD","freeTier":false,"sourceUrl":"https://www.followupcrm.com/pricing","retrievedAt":"2026-08-22T22:30:11.055Z","startingPrice":{"unit":"seat","amount":99,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Standard","summary":"$182/month (billed annually), $199 for account + 1 user","features":["Lead, Account & Contact Management","Searching & Filtering","Calendar, Scheduling & Appointment Tracking","Document & Photo Management","Reporting & Analytics","Basic Document Generation","Marketing & Sales Campaigns","Recovery, Repeat & Referral Marketing","Geographic and Demographic Targeting","Proximity Jobsite Radius Marketing","Targeted Direct Mail Campaigns","Email Automation","Payments","Quoting & Estimation","API for Data Sharing","Mobile Access","Secure Data Hosting","Single Centralized Database","Unlimited Tech Support","Unlimited Training for Staff"],"minSeats":1,"commitment":"annual","components":[{"kind":"fixed","amount":182,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"additional user","amount":40,"period":"month","currency":"USD"}],"description":"Core CRM functionality for customer relationship management","contactSales":false,"includedLimits":{"data_storage":"5 GB per user"}},{"free":false,"name":"Pro","summary":"$319/month (billed annually), $349 for account + 1 user","features":["Lead, Account & Contact Management","Searching & Filtering","Calendar, Scheduling & Appointment Tracking","Document & Photo Management","Reporting & Analytics","Basic Document Generation","Advanced Document Generation","eSignature","Create Contracts & Documents","Sales Appointment Routing","Two-Way Text Conversations","Texting Alerts & Reminders","Marketing & Sales Campaigns","Recovery, Repeat & Referral Marketing","Geographic and Demographic Targeting","Proximity Jobsite Radius Marketing","Targeted Direct Mail Campaigns","Email Automation","Payments","Quoting & Estimation","Commissions Management","QuickBooks Connector","Job Costing","Production Management","API for Data Sharing","Mobile Access","Secure Data Hosting","Single Centralized Database","Unlimited Tech Support","Unlimited Training for Staff"],"minSeats":1,"commitment":"annual","components":[{"kind":"fixed","amount":319,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"additional user","amount":50,"period":"month","currency":"USD"}],"description":"Expanded suite with advanced document generation and sales and financial tools","contactSales":false,"includedLimits":{"data_storage":"5 GB per user"}},{"free":false,"name":"Ultimate","summary":"$457/month (billed annually), $499 for account + 1 user","features":["Lead, Account & Contact Management","Searching & Filtering","Calendar, Scheduling & Appointment Tracking","Document & Photo Management","Reporting & Analytics","Basic Document Generation","Advanced Document Generation","eSignature","Create Contracts & Documents","Sales Appointment Routing","Two-Way Text Conversations","Texting Alerts & Reminders","Marketing & Sales Campaigns","Recovery, Repeat & Referral Marketing","Geographic and Demographic Targeting","Proximity Jobsite Radius Marketing","Targeted Direct Mail Campaigns","Email Automation","Payments","Quoting & Estimation","Commissions Management","QuickBooks Connector","Job Costing","Production Management","API for Data Sharing","Mobile Access","Secure Data Hosting","Single Centralized Database","Unlimited Tech Support","Unlimited Training for Staff"],"minSeats":1,"commitment":"annual","components":[{"kind":"fixed","amount":457,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"additional user","amount":55,"period":"month","currency":"USD"}],"description":"Complete toolkit with advanced reporting, document creation and e-signature functionality","contactSales":false,"includedLimits":{"data_storage":"5 GB per user"}}],"summary":"From $182/month (billed annually). All plans require annual commitment.","currency":"USD","freeTier":false,"sourceUrl":"https://www.marketsharp.com/pricing/","retrievedAt":"2026-10-07T13:54:47.758Z","startingPrice":{"amount":182,"period":"month","currency":"USD"},"billingPeriods":["year"]}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | commercial |
| pricing.price_level | high | high |
| pricing.starting_price | `{"amount":99,"currency":"USD"}` | `{"amount":182,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.9 | - |
| security.gdpr | yes | yes |
| security.pci | - | yes |

## Capabilities (Contractor CRM)

| Capability | Followup CRM | MarketSharp |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Aerial measurement eagleview hover sync | - | - |
| Good better best proposal templates | ✓ | - |
| Digital contract e signature | - | ✓ |
| Integrated consumer financing approval | - | - |
| Material supplier abc beacon live pricing | - | - |
| Automated email SMS followup drip campaigns | ✓ | ✓ |
| Job site photo and document storage | - | ✓ |
| Drag and drop sales pipeline kanban | ✓ | - |
| Sales rep commission tracking | - | ✓ |
| SOC2 type ii | ✗ | - |
| ISO 27001 | - | - |

*Source: vioscaleAI. Generated 2026-10-16T20:15:34.206Z. "-" = undocumented, not absent.*