# Followup CRM vs improveit 360

**Leader by vioscaleAI score:** Followup CRM

| Attribute | Followup CRM | improveit 360 |
|---|---|---|
| **vioscaleAI score** | 43.6 (73% (medium)) | 36.8 (29% (low)) |
| content.faq | `[{"answer":"A cloud-based CRM designed for construction teams that automates bid tracking, lead management, and customer communication using AI, helping contractors eliminate spreadsheet-based workflows and improve sales efficiency. It is indexed under Contractor CRM.","source":"https://www.followupcrm.com/pricing","question":"What is Followup CRM?","confidence":0.6},{"answer":"Followup CRM is a paid product; published pricing starts at $99 per user per month. It is sold across 3 plans (Starter, Professional and Enterprise). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.followupcrm.com/pricing","question":"How much does Followup CRM cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Followup CRM. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.followupcrm.com/pricing","question":"What platforms does Followup CRM support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Followup CRM, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.followupcrm.com/pricing","question":"Can Followup CRM be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Followup CRM. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Followup CRM not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.followupcrm.com/security","question":"What security certifications does Followup CRM have?","confidence":0.7},{"answer":"Followup CRM is available worldwide. Its primary market is the United States.","source":"https://www.followupcrm.com/pricing","question":"Where is Followup CRM available?","confidence":0.5}]` | `[{"answer":"A customer relationship management system that helps home improvement contractors manage projects, customers, and business operations through integrated scheduling, communication, invoicing, and analytics tools. It is indexed under Contractor CRM.","source":"https://www.improveit360.com/pricing/","question":"What is improveit 360?","confidence":0.6},{"answer":"improveit 360 does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://www.improveit360.com/pricing/","question":"How much does improveit 360 cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to improveit 360. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.improveit360.com/pricing/","question":"What platforms does improveit 360 support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for improveit 360, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.improveit360.com/pricing/","question":"Can improveit 360 be self-hosted?","confidence":0.6},{"answer":"We have confirmed 18 integrations for improveit 360, including DocuSign, Five9, QuickBooks Online, QuickBooks Desktop, GuildQuality, EverConnect, Think Unlimited and Active Prospect, plus 10 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.improveit360.com/pricing/","question":"What does improveit 360 integrate with?","confidence":0.6}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A customer relationship management system for construction companies that tracks customer interactions, leads, bids, and proposals while integrating with back-end business operations to streamline quoting, forecasting, and sales execution. | A customer relationship management system that helps home improvement contractors manage projects, customers, and business operations through integrated scheduling, communication, invoicing, and analytics tools. |
| features.capabilities | `{"soc2_type_ii":false,"drag_and_drop_sales_pipeline_kanban":true,"good_better_best_proposal_templates":true,"automated_email_sms_followup_drip_campaigns":true}` | `{"digital_contract_e_signature":true,"drag_and_drop_sales_pipeline_kanban":true,"job_site_photo_and_document_storage":true,"automated_email_sms_followup_drip_campaigns":true}` |
| integrations.count | 1 | 16 |
| integrations.list | `[{"name":"Foundation Software"},{"name":"Outlook"},{"name":"Sage 300 CRE","native":true,"category":"erp","direction":"bidirectional"}]` | `[{"name":"DocuSign"},{"name":"Five9"},{"name":"QuickBooks Online"},{"name":"QuickBooks Desktop"},{"name":"GuildQuality"},{"name":"EverConnect","category":"lead generation"},{"name":"Think Unlimited","category":"lead generation"},{"name":"Active Prospect","category":"lead generation"},{"name":"One-Click Contractor","category":"estimating"},{"name":"Paradigm Vendo","category":"estimating"},{"name":"SalesPro","category":"estimating"},{"name":"PandaDoc","category":"contracts"},{"name":"Company Cam","category":"project management"},{"name":"Siro","category":"sales enablement"},{"name":"Calendly","category":"scheduling"},{"name":"RingCentral","category":"call center"},{"name":"Hatch","category":"marketing"},{"name":"Lumin.ai","category":"marketing"},{"name":"QuickBooks","category":"accounting"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$99/user/mo (5-user minimum), save 20% with annual prepayment ($119 monthly rate)","features":["Up to 3 teams","Proposals","20 automations","5 dashboards","2-factor authentication"],"minSeats":5,"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":99,"period":"month","currency":"USD"}],"description":"For specialty subs and small teams getting organized for the first time","contactSales":false},{"free":false,"name":"Professional","summary":"$149/user/mo, save 20% with annual prepayment ($179 monthly rate)","features":["Everything in Starter","Unlimited teams","Unlimited automations","20 dashboards","Single sign-on (SSO)"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":149,"period":"month","currency":"USD"}],"description":"For growing contractors running real volume across a full sales team","contactSales":false},{"free":false,"name":"Enterprise","summary":"$4,000/mo platform fee + $125/user/mo","features":["Everything in Professional","Multi-entity support","Unlimited teams & locations","Unlimited dashboards","Enterprise SSO","Multi-entity reporting"],"components":[{"kind":"fixed","amount":4000,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":125,"period":"month","currency":"USD"}],"description":"For large firms with multiple entities, locations, and advanced security","contactSales":true}],"addOns":[{"name":"Launch Plan – Starter","components":[{"kind":"one_time","amount":2500,"currency":"USD"}]},{"name":"Launch Plan – Professional","components":[{"kind":"one_time","amount":5000,"currency":"USD"}]},{"name":"Launch Plan – Enterprise","components":[{"kind":"one_time","amount":10000,"currency":"USD"}]}],"summary":"From $99/user/mo (Starter, min 5 users) to custom Enterprise pricing. 20% discount for annual payment.","currency":"USD","freeTier":false,"sourceUrl":"https://www.followupcrm.com/pricing","retrievedAt":"2026-08-22T22:30:11.055Z","startingPrice":{"unit":"seat","amount":99,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"quote","sourceUrl":"https://www.improveit360.com/pricing/","retrievedAt":"2026-08-24T09:50:45.936Z"}` |
| pricing.free_tier | no | - |
| pricing.model | commercial | quote |
| pricing.price_level | high | unknown |
| pricing.starting_price | `{"amount":99,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| reliability.sla_pct | 99.9 | - |
| security.gdpr | yes | - |
| security.trust_center | - | https://www.improveit360.com/blog/tag/trust/ |

## Capabilities (Contractor CRM)

| Capability | Followup CRM | improveit 360 |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Aerial measurement eagleview hover sync | - | - |
| Good better best proposal templates | ✓ | - |
| Digital contract e signature | - | ✓ |
| Integrated consumer financing approval | - | - |
| Material supplier abc beacon live pricing | - | - |
| Automated email SMS followup drip campaigns | ✓ | ✓ |
| Job site photo and document storage | - | ✓ |
| Drag and drop sales pipeline kanban | ✓ | ✓ |
| Sales rep commission tracking | - | - |
| SOC2 type ii | ✗ | - |
| ISO 27001 | - | - |

*Source: vioscaleAI. Generated 2026-10-16T18:33:42.690Z. "-" = undocumented, not absent.*