# FireHydrant vs Rootly

**Leader by vioscaleAI score:** Rootly

| Attribute | FireHydrant | Rootly |
|---|---|---|
| **vioscaleAI score** | 58.2 (39% (low)) | 77 (72% (medium)) |
| content.faq | `[{"answer":"A comprehensive incident management system combining on-call scheduling, automated workflows, real-time collaboration in Slack or Microsoft Teams, AI-powered meeting transcription and retrospectives, and incident analytics to accelerate response times and improve reliability. It is indexed under Incident Management.","source":"https://firehydrant.com/pricing/","question":"What is FireHydrant?","confidence":0.6},{"answer":"FireHydrant offers a free tier, so you can start without paying. Paid plans start at $25 per responder per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://firehydrant.com/pricing/","question":"Is FireHydrant free?","confidence":0.6},{"answer":"FireHydrant supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://firehydrant.com/pricing/","question":"What platforms does FireHydrant support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for FireHydrant, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://firehydrant.com/pricing/","question":"Can FireHydrant be self-hosted?","confidence":0.6},{"answer":"We have confirmed 31 integrations for FireHydrant, including Slack, Microsoft Teams, Jira Cloud, Jira Server, AWS CloudTrail, AWS CloudWatch, Alertmanager and BugSnag, plus 23 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://firehydrant.com","question":"What does FireHydrant integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for FireHydrant. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as FireHydrant not holding them. Always confirm compliance directly before you rely on it.","source":"https://firehydrant.com/security/","question":"What security certifications does FireHydrant have?","confidence":0.7},{"answer":"FireHydrant is available worldwide. The vendor is headquartered in the United States.","source":"https://firehydrant.com/pricing/","question":"Where is FireHydrant available?","confidence":0.75}]` | `[{"answer":"An AI-native incident management platform that integrates with your monitoring, code, and infrastructure to help teams quickly detect, manage, and resolve incidents. Includes incident response coordination, on-call scheduling, and automated status pages. It is indexed under Incident Management.","source":"https://rootly.com","question":"What is Rootly?","confidence":0.6},{"answer":"Rootly offers a free tier, so you can start without paying. Paid plans start at $20 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://rootly.com/pricing","question":"Is Rootly free?","confidence":0.6},{"answer":"Rootly supports the web, iOS, Android and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://rootly.com","question":"What platforms does Rootly support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Rootly, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://rootly.com","question":"Can Rootly be self-hosted?","confidence":0.6},{"answer":"We have confirmed 31 integrations for Rootly, including Slack, AWS CloudWatch, AWS EventBridge, Datadog, GitHub, Notion, Terraform and Zoom, plus 23 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://rootly.com","question":"What does Rootly integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, HIPAA and GDPR for Rootly. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Rootly not holding them. Always confirm compliance directly before you rely on it.","source":"https://rootly.com/security","question":"What security certifications does Rootly have?","confidence":0.7},{"answer":"Rootly is available worldwide. Its primary market is the United States.","source":"https://rootly.com/pricing","question":"Where is Rootly available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A comprehensive incident management system combining on-call scheduling, automated workflows, real-time collaboration in Slack or Microsoft Teams, AI-powered meeting transcription and retrospectives, and incident analytics to accelerate response times and improve reliability. | Cloud-based platform for managing incidents and on-call rotations, with AI-powered automation to accelerate response and resolution. Teams coordinate incidents through Slack or Teams, and automated tools create incident documentation and retrospectives. |
| features.capabilities | `{"iso_27001":false,"soc2_type_ii":true,"pricing_model":"per_responder_seat","deployment_model":"saas","slack_integration":true,"automated_runbooks":true,"post_mortem_generation":true,"pagerduty_opsgenie_sync":true,"jira_linear_two_way_sync":false,"mttr_analytics_dashboard":true,"microsoft_teams_integration":true,"zoom_meet_bridge_automation":true}` | `{"deployment_model":"saas","slack_integration":true,"post_mortem_generation":true,"microsoft_teams_integration":true}` |
| integrations.count | 5 | 33 |
| integrations.list | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Jira Cloud"},{"name":"Jira Server"},{"name":"AWS CloudTrail"},{"name":"AWS CloudWatch"},{"name":"Alertmanager"},{"name":"BugSnag"},{"name":"Checkly"},{"name":"CircleCI"},{"name":"Cisco Webex Meetings"},{"name":"Cortex"},{"name":"Datadog"},{"name":"FHCLI"},{"name":"GitHub"},{"name":"Google Cloud Stackdriver"},{"name":"Google Meet"},{"name":"Grafana"},{"name":"Honeycomb"},{"name":"Kubernetes"},{"name":"Linear"},{"name":"New Relic"},{"name":"Opsgenie"},{"name":"PagerDuty"},{"name":"ServiceNow"},{"name":"Shortcut"},{"name":"Site24x7"},{"name":"Updown"},{"name":"Webhook"},{"name":"Zendesk Support"},{"name":"Zoom"},{"name":"Jira","native":true}]` | `[{"name":"Slack"},{"name":"AWS CloudWatch"},{"name":"AWS EventBridge"},{"name":"Datadog"},{"name":"GitHub"},{"name":"Notion"},{"name":"Terraform"},{"name":"Zoom"},{"name":"Google Cloud"},{"name":"Prometheus Alertmanager"},{"name":"Azure OpenAI"},{"name":"Google Gemini"},{"name":"Mistral AI"},{"name":"OpenAI"},{"name":"Superplane"},{"name":"Zapier"},{"name":"Pylon"},{"name":"Webex"},{"name":"Checkly"},{"name":"Chronosphere"},{"name":"StatusCake"},{"name":"uptime.com"},{"name":"Confluence Cloud"},{"name":"HashiCorp Vault"},{"name":"Looker"},{"name":"Zendesk"},{"name":"Claude"},{"name":"Backstage"},{"name":"Microsoft Teams","native":true,"category":"chat","direction":"bidirectional"},{"name":"Jira","native":true},{"name":"Cortex","native":true,"direction":"inbound"},{"name":"Microsoft Intune","native":true},{"name":"Linear","native":true,"category":"issue_tracking","direction":"bidirectional"},{"name":"Jira Cloud","native":true,"category":"issue_tracking","direction":"bidirectional"},{"name":"PagerDuty","native":true,"category":"on_call","direction":"bidirectional"},{"name":"ServiceNow","native":true,"category":"itsm","direction":"bidirectional"},{"name":"Google Docs","native":true,"category":"documentation","direction":"outbound"},{"name":"SharePoint","native":true,"category":"documentation","direction":"outbound"},{"name":"Dropbox Paper","native":true,"category":"documentation","direction":"outbound"},{"name":"Quip","native":true,"category":"documentation","direction":"outbound"},{"name":"Airtable","native":true,"category":"database","direction":"bidirectional"},{"name":"AWS SNS","native":true,"category":"infrastructure","direction":"outbound"},{"name":"Upwind","native":true,"category":"security","direction":"inbound"},{"name":"Scribe","native":true,"category":"transcription","direction":"inbound"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free","features":["Up to 10 responders","2 runbooks","Slack & Teams chatbot","1 public status page","3 integrations"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Perfect for teams who want to poke around FireHydrant","contactSales":false,"includedLimits":{"runbooks":"2","responders":"10","integrations":"3","status_pages":"1 public"}},{"free":false,"name":"Pro","summary":"$25/responder/month, billed annually","features":["5 runbooks","1 retrospective template","Unlimited public status pages","Service catalog","10 custom fields","5 integrations","On-call scheduling","Unlimited escalation policies","Notifications via push, Slack, Microsoft Teams, email","SMS and voice notifications available for purchase","Unlimited webhooks and alert rules","SSO","Standard support"],"commitment":"annual","components":[{"kind":"per_unit","unit":"responder","amount":25,"period":"month","currency":"USD"}],"description":"For growing teams that need advanced features and automation","contactSales":false,"includedLimits":{"runbooks":"5","integrations":"5","status_pages":"unlimited public","custom_fields":"10"}},{"free":false,"name":"Enterprise","features":["Everything in Pro","Viewer licenses","Unlimited runbooks","Private incidents","FireHydrant AI – summaries, meeting transcripts, triage, retros, follow ups","Unlimited retrospective templates","Private status pages","Incident analytics","Unlimited custom fields","Unlimited integrations","Alert grouping","Notification Policy","Slack Enterprise Grid","Data exports","Audit logs","SCIM","Multiple organizations","SLAs","Premium customer support","Dedicated customer success manager and solutions engineer"],"description":"For large organizations that need enterprise-grade features and support","contactSales":true}],"addOns":[{"name":"SMS and voice notifications"}],"summary":"From $25/responder/month, billed annually. Free tier with up to 10 responders.","currency":"USD","freeTier":true,"sourceUrl":"https://firehydrant.com/pricing/","retrievedAt":"2026-08-25T12:11:22.582Z","freeTrialDays":14,"startingPrice":{"unit":"responder","amount":25,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Essentials","summary":"$20/user/mo","features":["Response with Slack","@Rootly AI Chat","AI Similar Incidents","AI Scribe Meeting Bot","Retrospectives","Status Page","Mobile App","Advanced Metrics & Insights","SSO + SAML"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":20,"period":"month","currency":"USD"}],"description":"Incident management for growing companies","contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["Everything in Essentials","Custom and Dynamic Forms","Custom Incident Types","Private Incidents","Native Secrets Management","Custom Data Retention & Session Timeout","Audit Logs","Advanced Workflows","SSO + SAML + SCIM","Alert Grouping and Noise Reduction","Schedule Gap Detection & Fallback","Sync to Slack User Groups","Support for China","Dynamic Escalation Paths","Custom Alert Fields and Labels"],"description":"Custom features and support for enterprise scale","contactSales":true}],"summary":"From $20/user/mo. Free 14-day trial. Startups with <100 employees, <$50M raised, <5 years old qualify for up to 50% discount.","currency":"USD","freeTier":true,"sourceUrl":"https://rootly.com/pricing","retrievedAt":"2026-08-19T13:14:40.471Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":20,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | mid | low |
| pricing.starting_price | `{"amount":25,"currency":"USD"}` | `{"amount":20,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | - | 99.99 |
| reliability.status_page | - | yes |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.soc2 | yes | yes |
| security.trust_center | - | https://rootly.com/blog/dora-compliance-checklist |

## Capabilities (Incident Management)

| Capability | FireHydrant | Rootly |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Saas | Saas |
| Slack integration | ✓ | ✓ |
| Microsoft teams integration | ✓ | ✓ |
| Auto channel creation | - | - |
| Zoom meet bridge automation | ✓ | - |
| Automated runbooks | ✓ | - |
| Post mortem generation | ✓ | ✓ |
| Jira linear two way sync | ✗ | - |
| Pagerduty opsgenie sync | ✓ | - |
| Mttr analytics dashboard | ✓ | - |
| SOC2 type ii | ✓ | - |
| ISO 27001 | ✗ | - |
| Pricing model | Per responder seat | - |

*Source: vioscaleAI. Generated 2026-10-16T17:47:14.837Z. "-" = undocumented, not absent.*